Senior Manager, Retention Analytics
3 weeks ago
Department SummaryAt Boost Mobile, we deliver value without compromise, continually redefining what’s possible from a mobile carrier for more than seven million customers.Our teams reimagine connectivity through new platforms, new business models and new ways of thinking. Today, we’re building a multi-brand wireless telco alongside DISH and its first-of-a-kind network to upend the retail market and deliver groundbreaking new experiences for all.Together, we’ll draw on our legacies of disruption to change the way the world communicates.Job Duties and ResponsibilitiesAs the Senior Manager of the Retention Analytics team, reporting to the Director, Retention Analytics, you will be responsible for managing our revenue management teams to develop and execute comprehensive customer base strategies to drive ARPU and loyalty across all our wireless brands. You will lead the generation of the analytics and take to market the right capabilities and Value Added Service offerings to delight our customers. Your team of retention and revenue professionals will collaborate with cross-functional teams and utilize data analytics to identify opportunities to improve on all dimensions of the customer lifecycle. Your leadership and vision will be instrumental in fostering a culture of customer-centricity, ultimately driving customer loyalty, ARPU and profitable growth for our brands.In this role, you will:Strategize the ideal set of customer journeys and guide your team to execute based on the vision set by the Director of Retention AnalyticsOwn, develop, and report forecasts and budgets for customer offers, calls, and churn Measure customer offer, churn, and call performance to identify key opportunities and risksCreate a culture of testing and learning that optimizes resultsBuild a data-driven culture leading to strategies to drive customer loyalty and service adoption/usage, and reduce churn.Develop strategy and work across your team to execute retention and upsell campaigns across various channels.Collaborate with cross-functional teams to align retention efforts with overall business strategies.Manage your team’s strategy, roadmap, and GTM plan to create customer and business value with Value Added Service offeringsMaintain competitive intelligence on marketplace pricing and promotions across postpaid and prepaid wirelessSkills, Experience and RequirementsBachelor's degree in Marketing, Business, or a related field (Master's preferred).6+ years in leading teams in customer retention and upsell strategies in the retail wireless industry a plusStrong analytical skills with experience in data analysis, customer segmentation, and churn analysis.Demonstrated success in developing and executing retention campaigns that drive customer loyalty and reduce churn.Experience building, leading, and motivating cross-functional teams in a fast-paced environment.Proficiency in marketing automation platforms, CRM systems, and data analytics tools.Excellent communication, negotiation, and presentation skills to effectively communicate with stakeholders at all levels.Salary Range Compensation: $110,110.00/Year - $157,300.00/Year Compensation and BenefitsFrom versatile health perks to new career opportunities, check out our benefits on our careers website.Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.
-
Head of Wholesale Operations Analytics
3 weeks ago
LITTLETON, CO, United States DISH Network Full timeDepartment SummaryAt Boost Mobile, we deliver value without compromise, continually redefining what’s possible from a mobile carrier for more than 9 million customers. We are setting our sights on competing in the prepaid and postpaid retail wireless market as the nation’s fourth mobile carrier.Our wireless teams reimagine connectivity through new...
-
Senior Manager, Marketing Analytics
3 days ago
Littleton, United States Dover Saddlery Full timeJob Details Job Location Dover Saddlery Corp - Littleton, MA Remote Type Fully Remote Position Type Full Time Description We are looking for energetic and dedicated people to join our team. Dover Saddlery's mission is to provide world class product and customer service to equestrians of all levels through broad multi-channel reach. Dover is a fast-paced...
-
Senior Manager, Marketing Analytics
5 days ago
Littleton, United States Dover Saddlery Full timeJob DetailsJob Location Dover Saddlery Corp - Littleton, MA Remote Type Fully Remote Position Type Full Time Description We are looking for energetic and dedicated people to join our team. Dover Saddlery's mission is to provide world class product and customer service to equestrians of all levels through broad multi-channel reach. Dover is a fast-paced...
-
Senior Marketing Manager
3 days ago
Littleton, United States DISH Full timeCompany Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network. Today, our brands include...
-
Senior Marketing Manager
1 week ago
Littleton, United States Dice Full timeDice is the leading career destination for tech experts at every stage of their careers. Our client, DISH, is seeking the following. Apply via Dice today!Company SummaryDISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand...
-
Senior Marketing Manager
5 days ago
Littleton, United States Dice Full timeDice is the leading career destination for tech experts at every stage of their careers. Our client, DISH, is seeking the following. Apply via Dice today! Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand...
-
Senior Marketing Manager
2 weeks ago
Littleton, Colorado, United States Dice Full timeDice is the leading career destination for tech experts at every stage of their careers. Our client, DISH, is seeking the following. Apply via Dice todayCompany SummaryDISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand...
-
Marketing Lead, Retention and Loyalty
7 days ago
Littleton, United States DISH Network L.L.C Full timeCompany Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network. Today, our brands include...
-
Marketing Lead, Retention and Loyalty
4 days ago
Littleton, United States DISH Network L.L.C Full time**Company Summary** DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building Americas First Smart Network. Today, our brands include...
-
Senior Manager
1 week ago
Littleton, United States DISH Network L.L.C Full timeCompany Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network. Today, our brands include...
-
Senior Manager
5 days ago
Littleton, United States DISH Network L.L.C Full time**Company Summary** DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building Americas First Smart Network. Today, our brands include...
-
LPN -12 hour nights 7p-7a
2 weeks ago
Littleton, United States BALFOUR SENIOR CARE Full timeJob DescriptionJob DescriptionWe are seeking talented and team-oriented associates to join our Balfour – Littleton community where we offer senior living just a few miles away from historic downtown Littleton, CO. We encourage you to join our team as we deliver exceptional service and care to our residents. Why work for Balfour?$4,000 Retention Bonus: $500...
-
Senior Sourcing Manager
7 hours ago
Littleton, United States Prosum Full timeJob Duties and Responsibilities This role is responsible for competitively sourcing goods and services, and leading projects that require collaboration with other department leaders by negotiating, recommending, prioritizing, and managing projects related to all activities of the end-to-end Supply Chain, including Contract Management, New Product...
-
Senior Vice President, Human Resources
21 hours ago
Boulder, CO, United States Foresight Diagnostics Full timeForesight Diagnostics is an early-stage, venture-backed molecular diagnostics company that is developing non-invasive cancer detection technologies to improve the lives of patients worldwide. Our portfolio of cell-free DNA based liquid biopsy tests are rooted in novel and proprietary methods developed at Stanford University. We have deep expertise in...
-
Northern Clinical Manager
1 month ago
Littleton, United States Ammonoosuc Community Health Services, Inc. Full timeDescription: Under the direction of the Assistant Chief Medical Officer, the Northern Clinical Manager will be responsible for supervision of the Northern Sites Nursing and Clinical Support staff which are comprised of the Whitefield, Littleton, and Franconia sites. This includes recruitment and retention of staff; day-to-day operations, professional...
-
Housing Retention RN
5 days ago
Boulder, CO, United States Clinica Full timeHousing Retention RN What we offer: Benefits: * Medical * Dental * Vision * FSAs/HSAs * Accident/Hospital * Retirement Plan * + other Employee & Family Support Programs Other Perks: Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders Compensation: Approximately $34.15 - $42.47 per hour. All individual pay rates are...
-
RN/LPN Evening Shift
2 weeks ago
Canon City, CO, 81212, United States Skyline Ridge Nursing & Rehabilitation Center Full timeRN/LPN - Evening Shift Skyline Ridge Nursing & Rehabilitation Center - Canon City, CO Registered Nurse RN/Licensed Practical Nurse$10,000 Hiring and Retention Bonus for Full-Time (Employment requirements must be met for payout)We are seeking an outstanding Nurse to join our team at our community of Skyline Ridge Nursing & Rehabilitation Center in Canon...
-
RN/LPN Evening Shift
2 weeks ago
Canon City, CO, 81212, United States Skyline Ridge Nursing & Rehabilitation Center Full timeRN/LPN - Evening Shift Skyline Ridge Nursing & Rehabilitation Center - Canon City, CO Registered Nurse RN/Licensed Practical Nurse$10,000 Hiring and Retention Bonus for Full-Time (Employment requirements must be met for payout)We are seeking an outstanding Nurse to join our team at our community of Skyline Ridge Nursing & Rehabilitation Center in Canon...
-
Memory Care Manager
6 days ago
Littleton, United States BALFOUR SENIOR CARE Full timeJob DescriptionJob DescriptionIf you are passionate about working with seniors, particularly those with memory impairment, this is an exciting opportunity to work closely with management to set up our Assisted Living memory care unit and enhance our programming. You will have an opportunity to utilize your prior experience and creativity to bring forth...
-
Memory Care Manager
2 months ago
Littleton, United States BALFOUR SENIOR CARE Full timeJob DescriptionJob DescriptionIf you are passionate about working with seniors, particularly those with memory impairment, this is an exciting opportunity to work closely with management to set up our Assisted Living memory care unit and enhance our programming. You will have an opportunity to utilize your prior experience and creativity to bring forth...