FINANCIAL SERVICE REPRESENTATIVE

4 weeks ago

North Aurora IL USA, United States Earthmover Credit Union Full time
As a Financial Service Representative at Earthmover Credit Union, you will be responsible for providing exceptional customer service to our members. You'll be the first point of contact for members, helping them with their financial needs and answering any questions they may have. You will play a pivotal role in the success of ECU and have the opportunity to make a positive impact on our members' lives.

Responsibilities:
Provide excellent customer service to all members
Process transactions such as deposits, withdrawals, loan payments, and transfers
Educate members on our products and services
Open new accounts and assist with loan applications
Balance cash drawer daily
Resolve member inquiries and complaints in a timely and professional manner
Follow proper procedures and protocols to ensure security of member information and funds
Assist with other duties as assigned
Schedule/Location:
Available Monday thru Friday 8:45 to 5 (at times 6).
Available Saturday's 7:45 am to 1 pm
Willing to work at any of our 5 locations (Oswego, North Aurora, Yorkville, Aurora and Montgomery)
We offer the right Candidate:
Great company atmosphere
Fantastic benefits which include medical, dental and vision plans
Company paid for Short-term disability, Long-term disability and Life Insurance
A fantastic opportunity to learn and grow at a Credit Union
Competitive Salary ($18 - $20 hourly BASED on Credit Union or Banking Experience)
Generous paid time off and holidays
Profit Sharing
Yearly Bonuses
Generous Incentives for cross selling
At Earthmover Credit Union, we value diversity and strive to create an inclusive workplace where all employees feel respected and valued. We encourage all qualified candidates to apply, regardless of their race, ethnicity, gender, religion, sexual orientation, age, or disability status. If you are looking for a great opportunity to work with a dynamic team and make a difference in the lives of our members, please apply today

Bilingual in English and Spanish preferred
Ability to certify for a notary within 12 months
Previous credit union or banking experience preferred
Strong customer service skills with the ability to handle difficult situations tactfully
Ability to multitask and prioritize in a fast-paced environment
Strong attention to detail and accuracy
Excellent verbal and written communication skills
Cash Handling skills
Ability to work effectively as part of a team

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