PATIENT ACCESS SERVICES REPRESENTATIVE

3 weeks ago

Cheektowaga NY USA, United States Erie County Medical Center Full time
DISTINGUISHING FEATURES OF THE CLASS: The work involves performing a variety of clerical functions related to the registration of patients for clinical, surgical, inpatient and ancillary departments at the Erie County Medical Center Corporation (ECMCC). The incumbent performs tasks such as obtaining and reviewing patient information, scheduling patient appointments, verifying benefits eligibility, calculating and receiving patient co-pay, and inputting information into computer information systems. The work is performed under the direct supervision of a higher-level Revenue Cycle or Ambulatory Services employee. Supervision is not a function of this position. Does related work as required.

TYPICAL WORK ACTIVITIES:

Pre-registers and/or registers patients for various locations throughout ECMCC such as Emergency Room, clinics, inpatient, surgical and ancillary services using computer information systems;

Schedules patient appointments, gathers demographic information including payer information and inputs into computer information systems;

Obtains insurance information required for hospital billing, including completion of the Medicare Secondary Payer Questionnaire; performs work related to patient health insurance eligibility such as obtaining and verifying preauthorization approval for procedures, receiving authorization errors and making corrections to errors; inputs information into the electronic computerized system;

Verifies third party payers using telephone or online verification systems;

Determines insurance co-payments due from patient at time of service; collects required amounts at time of pre-registration and/or registration and issues receipts;

Identifies and interview patients without insurance to assess qualifications for government entitlement programs or uncompensated charity care programs in accordance with hospital policy;

Obtains signatures on various forms;

Provides feedback to appropriate person of missing/incorrect information so it can be obtained at the point of service;

Provides patients with information and responds to inquiries regarding appointment scheduling, registration, payment, repayment services, etc.;

Identifies related issues and works with other departments and outside entities to resolve;

Refers patients to staff responsible for developing contractual payment plans;

Operates bed board system assigning beds appropriate to cohort specifications, hospital transfers, direct admissions and various bed board functions;

Complies with applicable federal and state regulatory agency guidelines, including Health Information Portability and Accountability Act of 1996 (HIPAA) privacy standards, established departmental policies and procedures, objectives, quality assurance, safety, environmental, infection control standards, etc.;

Performs a variety of related clerical duties as required.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of the principles and practices of patient registration, patient scheduling, health insurance eligibility and health insurance verification and eligibility in a hospital setting; good knowledge of applicable laws, rules, regulations and accreditation standards as they relate to patient registration, patient scheduling, health insurance eligibility and health insurance verification and eligibility in a hospital setting; good knowledge of third party payers and the respective guidelines associated with respective payers; working knowledge of medical terminology; strong customer service skills; good interviewing skills; ability to use an alpha-numeric keyboard; ability to apply basic mathematical functions; ability to communicate effectively, both orally and in writing; ability to establish and maintain effective working relationships with a diverse constituency; ability to utilize a variety of electronic software applications; sound professional judgment; capable of performing the essential functions of the position with or without reasonable accommodation.

Continued.....

PATIENT ACCESS SERVICES REPRESENTATIVE (continued....)

Page 2

MINIMUM QUALIFICATIONS:
  1. Possession of a minimum of sixty (60) college credit hours* or an Associate's Degree*; or:
  2. Graduation from high school or possession of a high school equivalency diploma and one (1) year of clerical experience* in: patient admissions, patient registration, patient appointment scheduling, health insurance verification, health insurance eligibility or health insurance processing in a healthcare setting or third party payer setting.; or:
  3. Graduation from high school or possession of a high school equivalency diploma and possession of a Medical Assistant, Medical Administrative Assistant or Certified Medical Office Assistant certificate.


NOTE*: Your degree or college credit hours must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.

@Approved by Erie County

  • Patient Access Specialist Patient Registration SCH SJC

    3 weeks ago

    Cheektowaga, United States Catholic Health Service Full time

    Salary: 17.09-25.63 USD Facility: Sisters of Charity Hospital St Joseph Campus Shift: Shift 1 Status: Part Time w/Benefits FTE: 0.600000 Bargaining Unit: ACE Associates Exempt from Overtime: Exempt: No Work Schedule: Days with Weekend and Holiday Rotation Hours: varied start from 530a-11a, 8 hour shifts Summary: The Patient Access Specialist is the...

  • PATIENT ACCESS REPRESENTATIVE-VARIOUS SHIFTS AVAILABLE!

    3 weeks ago

    Beverly, MA 01915, USA, United States Beverly Hospital Full time

    Job Type: RegularTime Type: Full timeWork Shift: Day (United States of America)FLSA Status: Non-ExemptWhen you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you...

  • Patient Access Supervisor

    1 week ago

    Geneva, NY, United States Food Management Search Full time

    Patient Access Supervisor - Direct Hire Competitive Salary, based on experience. Excellent Benefits Package Full-time They offer excellent benefits and the opportunity to grow within the organization. As a smaller organization, they give you the opportunity to have a hand in multiple things and wear many hats. This allows you to get the most out of...

  • Guest Service Representative

    1 week ago

    Cheektowaga, United States Buffalo Lodging Associates Full time

    Homewood Suites by Hilton/Buffalo-Airport, 760 Dick Road, Cheektowaga, NY 14225 We are looking for a front desk agent to join our Team! Our Homewood Suites by Hilton is located off I-90, two miles from Walden Galleria Mall and Buffalo Niagara International Airport. Downtown Buffalo businesses, Erie County Medical Center, and KeyBank Center are within 20...

  • Counter Sales Representative

    7 days ago

    Cheektowaga, United States REXEL Full time

    The position of Counter Sales Representative will be based out of our Cheektowaga, NY! Summary The Counter Sales Representative is a resource for immediate service and product knowledge for our customers.  Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders....

  • Counter Sales Representative

    1 week ago

    Cheektowaga, United States REXEL Full time

    The position of Counter Sales Representative will be based out of our Cheektowaga, NYSummaryThe Counter Sales Representative is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works...

  • Inside Sales Representative

    1 week ago

    Cheektowaga, United States REXEL Full time

    The position of Inside Sales Representative will be based out of our Cheektowaga, NY locationFor the state of New York only, the salary range is $20.00-$23.00 plus commission, depending upon qualifications, experience and other considerations permitted by law. SummaryThe Inside Sales Representative is responsible for the proactive inside telephone or email...

  • Inside Sales Representative

    7 days ago

    Cheektowaga, United States REXEL Full time

    The position of Inside Sales Representative will be based out of our Cheektowaga, NY location! For the state of New York only, the salary range is $20.00-$23.00 plus commission, depending upon qualifications, experience and other considerations permitted by law.    Summary The Inside Sales Representative is responsible for the proactive inside telephone...

  • Vascular Access RN

    2 weeks ago

    Brooklyn, NY, US Dynamic Access LLC Full time

    Dynamic Access is excited to announce we are currently hiring a dynamic Vascular Access Nurse (PICC RN)!LOCATION: New York, New York (Brooklyn and Queens area)SHIFT: PRN or part-timeSalary: Paid-per-procedure (approx $42/hr)Dynamic Access provides a complete 24/7 vascular access service to all types of healthcare facilities at a lower cost per procedure....

  • Customer Service Representative

    6 days ago

    Putnam County, NY, United States Lint-X Full time

    **ABOUT US** Since 2006, Lint-X has been proudly serving customers throughout the Westchester, Fairfield, Dutchess, and Putnam counties. Our team of professionals is dedicated to delivering the highest quality dryer vent cleaning and installation services. Known for our professionalism and expertise, our company has become synonymous with excellent customer...

  • Vascular Access RN

    2 weeks ago

    Brooklyn, NY, United States Dynamic Access LLC Full time

    Dynamic Access is excited to announce we are currently hiring a dynamic Vascular Access Nurse (PICC RN)!LOCATION: New York, New York (Brooklyn and Queens area)SHIFT: PRN or part-timeSalary: Paid-per-procedure (approx $42/hr)Dynamic Access provides a complete 24/7 vascular access service to all types of healthcare facilities at a lower cost per procedure....

  • RN - Pediatric Overnight

    7 hours ago

    Cheektowaga, United States Maxim Healthcare Services Full time

    Pay Range = $ 36 / - $ 40 / HRMaxim Healthcare in Cheektowaga, NY is hiring for a Registered Nurse to work with Pediatric and/or Adult patients in their own homes.Why Join Maxim:Competitive Pay & Weekly PaychecksHealth, Dental, Vision, HSA and Life InsurancePaid Time Off401(k) Savings PlanMaxcares Awards ProgramResponsibilities:Utilizes the nursing process...

  • LPN - Pediatric Overnight

    7 hours ago

    Cheektowaga, United States Maxim Healthcare Services Full time

    Pay Range = $ 29 / - $ 31 / HRMaxim Healthcare in Cheektowaga, NY is hiring for a Licensed Practical Nurse (LPN) to work with Pediatric and/or Adult patients in their own homes.Why Join Maxim:Competitive Pay & Weekly PaychecksHealth, Dental, Vision, HSA and Life InsurancePaid Time Off401(k) Savings PlanMaxcares Awards ProgramResponsibilities:Utilize the...

  • Technology Equipment Technician

    2 weeks ago

    Cheektowaga, United States M&T Bank Full time

    Overview: Serves as a specialist in a group of services supported within the Corporate ReUse department. Manages the project queue for their area ensuring technological equipment is configured to conform to established guidelines. Completes activities related to installations, configurations, operations of systems hardware & software related to corporate...

  • Customer Service Representative

    7 days ago

    Middletown, NY, United States Inclusively Full time

    Inclusively is partnering with a leading broadband connectivity company and cable operator to hire a Customer Service Representative. **Please note: this role is NOT an internal position with Inclusively but with the partner company.** ABOUT INCLUSIVELY: Inclusively is a digital tech platform that connects candidates with disabilities, who may benefit from...

  • Assistant Service Center Manager

    1 week ago

    Cheektowaga, United States Valvoline Inc. Full time

    Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures...

  • Licensed Insurance Agent/Customer Service Representative

    2 weeks ago

    Hornell, NY, United States The Ryan Agencies Full time

    Insurance Customer Service Representative - Agent _ _Licensed Insurance Agent/Customer Service Representative _ *The Ryan Agency* is seeking an individual who likes people has a heart to serve others and desires to be part of a team who works well together in a fast-paced office environment. *We are seeking an Insurance Agent/Customer Service Representative...

  • Licensed Insurance Agent/Customer Service Representative

    2 weeks ago

    Hornell, NY, United States The Ryan Agencies Full time

    Insurance Customer Service Representative - Agent _ _Licensed Insurance Agent/Customer Service Representative _ *The Ryan Agency* is seeking an individual who likes people has a heart to serve others and desires to be part of a team who works well together in a fast-paced office environment. *We are seeking an Insurance Agent/Customer Service Representative...

  • PATIENT SERVICES REP

    3 weeks ago

    US-130, Collingswood, NJ, USA Cooper University Health Care Full time

    About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...

  • Clinical Social Work Supervisor

    1 week ago

    Cheektowaga, United States Wellbe Senior Medical Careers Full time

    Job Summary: WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Practice clinician driven geriatric care (care of older adults) team focused on the care of the frail, poly-chronic, elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to care. To address these problems, we have...