PATIENT CARE UNIT CLERK

4 weeks ago

Bethlehem PA USA, United States Good Shepherd Rehab Full time
* JOB SUMMARY
* Supports patient care delivery by providing clerical services.

* ESSENTIAL FUNCTIONS
* PROMOTES PATIENT CARE
* By responding to patient requests and insures follow-up
* obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital associates.

* PROMOTES CUSTOMER SERVICE
* By greeting visitors, in person or on the telephone
* answering inquiries

* relaying calls to patients

* giving directions

* referring inquiries to nursing and physician staff.

* COMMUNICATES/PROVIDES INFORMATION
* By answering questions and requests and relays information accurately
* uses unit communication book to relay messages to staff on other shifts.

* ESTABLISHES PATIENT RECORD
* By preparing medical record
* completing patient identification information, if applicable.

* TRANSCRIPTION AND MAINTENANCE OF PATIENT RECORDS
* Accurately transcribes (per protocol) physician orders, and dates transcription.

* Notifies RN of STAT orders.

* Uses acceptable abbreviations.

* Accurately completes all necessary requisitions for diagnostic tests, either manually or by computer.

* Resheets medical record and maintains proper sequence of chart.

* Files reports in medical record after physician signs.

* Makes appropriate copies of medical records fro diagnostic tests and consults.

* Enters census changes into hospital computer

* Verifies physician privileges.

* Checks chart for orders after physicians leave unit and verifies that orders are signed off by RNs.

* Check charts at the completion of shift for orders needing to be signed off

* ARRANGES DISCHARGES/PATIENT APPOINTMENTS
* By entering patient discharge in computer system and notify patient transport service
* if necessary, makes patient appointments and arranges for transportation when appropriate.

* MAINTAINS PATIENT CONFIDENCE AND ORGANIZATIONAL CONFIDENTIALITY
* By keeping information confidential.

* MAINTAINS SAFE AND CLEAN WORKING ENVIRONMENT
* By complying with procedures, rules, and regulations
* adhering to infection control policies and protocols.

* MAINTAINS UNIT OPERATIONS AND EFFICIENCY
* By following policies and procedures; reporting needed changes
* completing work orders.

* By cleaning and restocking equipment as necessary
* assisting with cleaning and monitoring of equipment

* maintaining rental equipment log for unit

* reporting to unit on time, ready to meet the responsibilities of the position

* and punching in and out as per Good Shepherd policy and maintaining Etime sheet as necessary.

* MAINTAINS UNIT SUPPLIES INVENTORY
* By checking stock to determine inventory level
* anticipating needed supplies

* placing and expediting orders for supplies

* verifying receipt of supplies.

* By ordering inventory only as needed.

* KEEPS UNIT EQUIPMENT OPERATIONAL
* By following manufacturer's instructions and established procedures
* removing defective equipment and calling for repairs.

* MAINTAINS CONTINUITY AMONG WORK TEAMS - CONTRIBUTES TO TEAM EFFORT
* Contributes to positive working environment and maintains effective work relationships with all hospital associates.

* Attends and contributes positively in unit and departmental meetings.

* Participates in committee meetings, performance improvement projects, quality improvement process.

* Demonstrates flexibility in response to change.

* Acts as support personnel to allow other associates to complete their responsibilities

* Attendance is maintained.

* Demonstrates on-going participation in continuing education.

* By completing mandatory educational requirements

* Identifying and addressing learning needs.

* QUALIFICATIONS:
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Education
* High School Diploma required

* Work Experience
* Previous clerical experience preferred

* Licenses / Certifications
* Basic Life Support / CPR, as a healthcare provider, per the American Heart Association required

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