PATIENT CARE COORDINATOR

2 weeks ago

Chapel Hill NC USA, United States University of North Carolina at Chapel Hill Full time
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The UNC Adams School of Dentistry Division of Craniofacial and Surgical Care provides a diverse approach to treatment for patients with craniofacial or oral and maxillofacial conditions, including those with multiple or complex oral health problems. The Orthodontics discipline focuses on the treatment of irregularities of the teeth, jaws, and bite relationship in children and adults.

Position Summary

The Patient Care Coordinator provides service to patients who are referred to the Orthodontic Dental Faculty Practice clinic at UNC Adams School of Dentistry for evaluation and treatment. These clinics cover a wide range of patients from orthodontic to surgical treatments. This position is directly responsible for establishing patient contact and scheduling appointments, performing financial contracts, collecting payments, coordinating patient flow/procedures, and maintaining the patient database (chart, x-rays, models, photographs, correspondence letters, etc.)

Minimum Education and Experience Requirements

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Required Qualifications, Competencies, and Experience

The selected candidate should be outgoing, have a strong work ethic, be open to learning new skills, and function well in a team oriented environment. The selected candidate must have the ability to interface and take direction from a wide range of faculty members. The selected candidate must possess excellent verbal and written communication skills and be able to convey information across a variety of cultural, societal, and ethnic backgrounds. The selected candidate should be proficient in basic computer skills such as word processing and be able to learn electronic patient management software. The selected candidate should be able to work independently as well as in a team oriented environment. The selected candidate must also be comfortable with the use of new and emerging technology in their day to day work environment. This position uses numerous University and commercial software in day-to- day tasks.

Preferred Qualifications, Competencies, and Experience

Front desk experience in dental or medical setting is preferred. The candidate should also understand and embrace the wide variety of patients seen in the clinic.

Required Licenses/Certifications Special Physical/Mental Requirements Campus Security Authority Responsibilities

Not Applicable.

Position/Schedule Requirements Special Instructions Quick Link https://unc.peopleadmin.com/postings/279101

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