Skilled Nursing Operations Specialist
2 weeks ago
Company Description
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork.
This position is responsible for assisting the operations teams at the direction of the Vice President of Operations and in partnership with the Regional Director of Operations with day-to-day operational oversight in skilled nursing communities based on need. This position ensures that Senior Lifestyle standards and state and federal standards are met.
Job Description
* In situations of NHA vacancy, serve as onsite executive for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies, and the public.
* Provide added support as needed to incumbent nursing home administrators, including but not limited to onboarding, training, leadership, and management coaching.
* Review and monitor survey readiness and verify that the community is in compliance.
* Work with residents, families and the community to ensure that residents are at appropriate levels of care.
* Manage budget and cash flow, maintain budget accountability, manage occupancy and revenue expectations with sales team, aggressively anticipate and minimize negative budget variances and deficits.
* Complete mock surveys as indicated.
* Hire, train, discipline, and terminate managerial employees in accordance with Senior Lifestyle Corporation human resources policy.
* Maintain all local, state, and federal licenses.
* Create an environment for pride and quality among all staff, encouraging them to their highest potential.
* Maintain resident retention by working with residents and their families, dealing with any issues that arise.
* Lead staff meetings.
* Ensure that all proprietary, financial, and resident information is kept confidential.
* Monitor and record petty cash disbursements and reconcile to replenish.
* Participate in accounts receivables and bad debt reviews.
* Process/file workers compensation claims.
* Attend all required training, in-service, and staff meetings.
* Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
* Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
* Adhere to all policies and procedures of Senior Lifestyle Corporation.
* Perform other duties as assigned.
Qualifications
Level of Formal Education: Bachelor's Degree preferred or relevant experience
Area of Study: Nursing Home Administrator
Years of Experience: minimum of 5+ years of related experience within a senior housing or long term care environment
Type of Experience: NHA
Special Certifications: NHA license required, active RN /LPN license preferred. Application for multi-state license may be required
Language Skills: English proficiency required
Technical Competencies: Microsoft office proficiency required
Skills and Ability:
* Possess strong organizational skills
* Ability to multi-task and meet deadlines
Information Systems: Yardi, PCC or other EMR experience preferred
Personal Attributes: Exceptional communication both written and verbal, organization skills, team player
Other/Preferred: Multi-state travel required
Additional Information
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
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