HOUSEKEEPING DISPATCHER
2 weeks ago
Job Specific
* Answers telephone in a prompt and courteous manner
* Monitors and responds to dispatch radio
* Dispatches guest/Telecom/supervisor calls to appropriate parties
* Maintains, on a daily basis, all Housekeeping logs
* Maintains sign-in and sign-out sheets
* Reconciles boards and keys at end of shift
* Tracks and adjusts time log for payroll
* Maintains count of daily hours for all Housekeeping personnel
* Completes attendance report on late or absent employees
* Continually communicates with Front Office and Floor Managers to verify status of all guest rooms
* Inputs computer to maintain accurate and up-to-date room status information
* Performs all duties in a timely and professional manner
* Other duties as assigned
General
* Promotes and applies teamwork skills at all times
* Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
* Is polite, friendly, and helpful to guests, management and fellow employees
* Executes emergency procedures in accordance with hotel standards
* Complies with required safety regulations and procedures
* Attends appropriate hotel meetings and training sessions
* Maintains cleanliness and excellent condition of equipment and work area
* Complies with hotel standards, policies and rules
* Recycles whenever possible
* Remains current with hotel information and changes
* Complies with hotel uniform and grooming standards
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