PATIENT ACCESS REPRESENTATIVE, PER DIEM

2 weeks ago


Long Branch NJ USA, United States RWJBarnabas Health Full time
Patient Access Representative, Per Diem , DayReq #:0000142865

Category:Billing/Collections/Registration

Status:Per Diem

Shift:Day

Facility:Monmouth Medical Center

Department:Patient Access Management

Location:

Monmouth Medical Center, 300 Second Avenue, Long Branch, NJ 07740

Summary of Job Function:

The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative is to provide a safe and secure environment for the patient during the registration process. Clearly review and communicate all forms and obtain required signatures for services provided. The Patient Access Representative ensures accuracy and thoroughness in collecting and documentation of the patient s demographic and insurance information, and utilizes the technology available to complete the registration. Participates in creating a positive environment for patient and colleague satisfaction. Is responsible for reporting identified safety issues such as hazardous environments (i.e. damaged floors/walls/ceiling tiles/unsecured areas) and medical errors, etc.

Job Qualifications:

High School Diploma required

Customer service experience

Patient Access experience preferred

Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care

Medical terminology and computer skills

Responsible to collect co-payments, issues receipts for patients, and reconciles the daily cash within the PFS Department. Directly collects from the patients/families.

We offer a great work environment, competitive rates and excellent benefits, including:

Medical/Dental/Vision plans

401 (k)

Vacation/Personal/Holiday/Sick Time Off

Short & Long Term Disability

Basic Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care Flexible Spending Accounts

Equal Employment Opportunity

RWJBarnabas Health is an Equal Opportunity Employer

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