PATIENT SERVICE REPRESENTATIVE
2 weeks ago
Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Monday and Wednesday 10:30am-7pm; Tuesday, Thursday and Friday 7am-3:30pm
Work where every moment matters.
Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges. We offer over 30 outpatient locations with a variety of specialists, including oncology, women's health, sports medicine, physical therapy, occupational therapy and speech language, we are known for our commitment to high quality, customer focused outcomes.
Position Description
We are currently seeking a full time Patient Service Representative for our Outpatient Rehab Clinic in New Britain, CT.
Monday and Wednesday 10:30am-7pm; Tuesday, Thursday and Friday 7am-3:30pm
The Patient Service Representative is responsible for providing professional customer service to ensure operational efficiency and promote a positive patient experience.
Responsible for Patient Scheduling, Pre-Registration, Registration, Insurance Verification, Insurance Authorization, and ensures patients have been cleared for Rehab Outpatient office visits.
The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. Provides administrative support to the office staff. Requires understanding of Rehab procedures, and patient history requirements for Rehab procedures.
Responsibilities
* Greets and registers arriving patients, completes registration forms and verifies insurance
* Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter
* Provides information to new patients prior to visit in accordance with department policies, and enters / updates patient demographics
* Collects co-payments and office charges as needed and explains office payment billing policies to patients
* Schedules new patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, medical reports, etc.)
* Schedules follow-up appointments and completes the necessary requisition forms and pre-cert exams
* Defines and resolves patient/clinician issues/problems, bringing concerns to team lead or manager as necessary
* Reconciles billing and co-pays; refers payment and insurance problems to Billing Department
* Keeps and maintains inventory of office or clinical supplies; maintains an orderly reception
* Provides back-up support to other front desk staff and performs other related duties in support of efficient operations of the site
* Collaborates with colleagues throughout the system to improve processes, workflow, outcomes, and patient experience
Qualifications
* High school diploma or equivalent required; Associates' or Bachelor's degree in a clinical or business field preferred.
* 1-2 years in medical or healthcare office; knowledge of healthcare terminology, insurance authorization, and benefits.
* Proficiency in healthcare terminology and billing practices, experience with obtaining authorization and benefits
* Bilingual (highly preferred)
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
-
Patient Service Representative
7 days ago
New Britain, United States William W. Backus Hospital Full timeWe are currently seeking a full time Patient Service Representative for our Outpatient Rehab Clinic in New Britain, CT. Monday and Wednesday 10:30 am-7 pm; Tuesday, Thursday and Friday 7 am-3:30 pm The Patient Service Representative is responsible fo Patient, Rehab, Rehab, Representative, Outpatient, Service
-
Patient Service Representative
2 weeks ago
New Britain, United States Hartford Healthcare Full timeDescription Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday and Wednesday 10:30am-7pm; Tuesday, Thursday and Friday 7am-3:30pm Work where every moment matters.Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you...
-
Patient Service Representative
7 days ago
St Louis, United States BJC HealthCare Full timeThe Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position Representative, Patient, Patient Services, Service, Switchboard Operator, Board Operator, Retail, Healthcare
-
Patient Service Representative
1 week ago
St Charles, United States Midwest Dental Group Full timeX Patient Service Representative Position in Saint Charles, MN **Patient Service Representative Position in Saint Charles, MN** **Full Time Regular - Posted 5 days ago** **Overview** **WHO WE ARE:** At Midwest Dental, we are passionate about patient care and service. If you are interested in building a career with people who work every day to be the best,...
-
Patient Service Representative
3 days ago
St. Petersburg, United States Johns Hopkins Medicine Full timeAt Johns Hopkins All Children's Hospital we offer an excellent Benefits Package, to include: Affordable healthcare Paid Time Off (PTO) and company paid holidays Tuition Assistance Life and disability insurance Opportunities for career development Employee discount program - travel, tickets, dining and more! Patient Service Representative Position...
-
Patient Service Representative
5 days ago
St Petersburg, United States Johns Hopkins HealthCare Full timeAt Johns Hopkins All Children's Hospital we offer an excellent Benefits Package, to include: Affordable healthcare Paid Time Off (PTO) and company paid holidays Tuition Assistance Life and disability insurance Opportunities for career development Employee discount program - travel, tickets, dining and more! Patient Service Representative Position Summary: ...
-
Patient Service Representative
3 days ago
St Marys, United States US Derm Support Roles Full timeOverviewCome join our team! We have an immediate need for a Patient Service Representative in our St. Mary's, GA clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!SummaryThe Patient Service Representative is responsible for the patient check-in process,...
-
Patient Service Representative #Full Time
3 weeks ago
New York, United States 61st Street Service Corp Full time** 61st Street Service Corporation** ** Patient Service Representative #Full Time** New York, NY 10032 **The 61st Street Service Corporation** At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive...
-
Patient Service Representative
1 week ago
New Canaan, United States Silver Hill Hospital Full timeSilverhill Hospital, a leading healthcare provider in the Hospital & Health Care industry, is currently seeking a dedicated and compassionate Patient Service Representative to join our team. As a Patient Service Representative at Silverhill Hospital, you will be the first point of contact for our patients and will provide exceptional customer service and...
-
Patient Service Representative
2 days ago
New York, United States Metro Drugs Full timeMetro Drugs is a unique "Specialty Fertility Pharmacy". This is much different from big box retail. We promote a healthy professional workplace environment. Patient Services Representative - As part of the Metro Drugs team, you will utilize your knowledge to provide our patients with World Class Customer Service and delivery of medication to their homes....
-
Patient Service Representative-Carefast+
3 days ago
St Augustine, United States TeamHealth Full timeCareFast Plus Urgent Care has an immediate opening for a Patient Service Representative!JOB DESCRIPTION OVERVIEW: The Patient Service Representative performs a variety of duties to accommodate and support visitors to the Urgent Care facility. The Patient Services Representative provides direct assistance to patients in verifying demographic and personal...
-
Patient Service Representative
1 month ago
New London, United States Midwest Dental Group Full timeX Patient Service Representative Position in New London, CT **Patient Service Representative Position in New London, CT** **Part Time Regular - Posted 6 days ago** **Overview** **WHO WE ARE:** At Mondovi Dental, we are passionate about patient care and service. If you are interested in building a career with people who work every day to be the best, and...
-
Patient Service Representative
2 days ago
St Louis, United States BJC HealthCare Full timeThe Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position Representative, Medicine, Family, Patient, Patient Services, Service, Healthcare
-
Patient Service Representative
2 weeks ago
New York, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
2 weeks ago
New York, United States Midwest Dental Group Full timeX Patient Service Representative Position in Purchase, NY **Patient Service Representative Position in Purchase, NY** **Full Time Regular - Posted 12 days ago** **Overview** **Patient Services Representative** Mondovi Dental is now part of the Smile Brands family! Weve got the ideal job for you at the Mondovi Dental office in Purchase, NY. ...
-
Patient Service Representative
2 weeks ago
New York, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technology*Spanish Speaking PreferredThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage...
-
Patient Service Representative
5 days ago
St Clair Shores, United States Dental Care Alliance Full timeOverview We are looking for a Patient Service Representative in Saint Clair Shores, Michigan to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle...
-
Patient Service Representative
4 weeks ago
Port St Lucie, United States Florida Vision Institute Full timeOverview: Florida Vision Institute is searching for an energetic, patient focused, team oriented Patient Service Representative for our multi-specialty ophthalmology practice in Port St Lucie, Florida. Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as...
-
Patient Service Representative
2 weeks ago
New Haven, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.Summary Description:ZOLL, manufacturer of the LifeVest wearable...
-
Patient Service Representative
2 weeks ago
New York, United States New York University Full timePosition Summary Provide the first level of customer service to patients of the dental clinic, from greeting and routing patients to record maintenance and cashier duties. Monitor daily clinic operations, within guidelines. Assign and review work of and train a number of student and/or casual employees engaged in routine tasks. Assign patients to dental...
