CLIENT SERVICES ASSOCIATE

3 weeks ago

Raleigh NC USA, United States TransPerfect Full time
TransPerfect Is More Than Just a Job…

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Who We Are

Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an innovative and vibrant workplace? Then TransPerfect is for you

So you like what you hear but haven't worked in 'language' before? That is not a problem, TransPerfect is far from just a translation agency. Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes.

That's enough about us - what about you?

We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in We offer a fast growth path and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head if situations get a bit stressful and really owning your role, taking responsibility for your clients and their business success.

If this sounds like you, we would love to hear from you We have 90 offices worldwide but this particular opportunity is based in our Research Triangle Park office. We offer career development and an attractive bonus plan and social events are organized frequently.

What You Will Be Doing

We are looking for a new Client Services Associate/Client Facing Project Coordinator to join us in our Research Triangle Park office. The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all language projects. This is a dynamic role where you work closely with the clients as well as the production teams to ensure the highest quality of standard for all language projects.

* Respond to client requests for new project initiatives through our centralized technology
* Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests
* Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion
* Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team
* Where applicable, initiate some project specifics to set the production team / individual project up for success
* Take a proactive role in learning about clients' industry, business needs and company culture, educating the project team, and providing a high level of service
* Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables
* Serve as the central point of contact for and liaison between external client contact and internal production staff
* Set and fulfill client expectations
* Comply with all ISO regulations, processes and procedures
* Potentially trouble-shoot problem projects
* Understand and abide by individual project instructions and effectively communicate to the production team
* Investigate client complaints where applicable
* Discuss issues with clients and production staff and creatively problem solve to alleviate issues
* Complete all other tasks as assigned by a manager

Who We Are Looking For

* Minimum Bachelor's degree or its equivalent
* Experience in project management or consulting
* Excellent problem solving and analytical skills; must be able to take active measures to solve problems and commit to a high level of service
* Effective time management and ability to multi-task in a fast-paced environment
* Excellent written and verbal communication skills in English
* Ability to work well with people from a variety of different backgrounds and cultures, work independently and as part of a team
* Experience coordinating projects and assignment of resources a plus
* Strong MS Office/computer skills

Where Your Career Is Going

At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

* For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

  • Client Service Associate

    4 weeks ago

    Raleigh, United States Kestra Financial Independent Advisor Full time

    Who We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our clients that is custom tailored...

  • Client Service Associate

    1 month ago

    Raleigh, United States Kestra Financial Independent Advisor Full time

    Job DescriptionJob DescriptionWho We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our...

  • Client Service Associate

    4 weeks ago

    Raleigh, United States Kestra Financial Full time

    Who We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our clients that is custom tailored...

  • Client Service Associate

    1 month ago

    Raleigh, United States Kestra Financial Full time

    Who We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our clients that is custom tailored...

  • Client Service Associate

    5 days ago

    Raleigh, United States Kestra Financial Full time

    Who We are:Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us in our mission of helping clients achieve their financial goals. This is an opportunity to play a key role in the future success of our growing high quality organization.We take an integrated approach with our clients that is custom tailored...

  • Client Service Associate

    3 weeks ago

    Raleigh, United States BCI - Brokerage Consultants Inc. Full time

    Client Service Associate | Raleigh, NC (In Office) | ~$70k; flexible based on qualificationsWealth planning firm seeks Client Service Associate with friendly personality, relevant experience/licenses, and enterprising mindset. Responsibilities:Coordinate client meetings and serve as point of contact for greeting clients in-office Assist with account...

  • Client Services Associate

    3 weeks ago

    Raleigh, United States TransPerfect Full time

    TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Who We Are Do you want to work for the global leader in the language services and technology industry? Are...

  • Client Service Associate 2

    2 weeks ago

    Raleigh, United States Public Consulting Group Full time

    Client Service Associate 2 are integral members of PCG's Medicaid School-Based Services (SBS) program; the specific focus of this role will be on the Fee-for-Service (FFS) program. Client Service Associate 2 will be responsible for managing, maintain Client Service, Education, Associate, Business Operations, Service, Project Management, Retail

  • Sr. Client Services Associate

    1 day ago

    Raleigh, United States Stifel Financial Full time

    The Sr Client Service Associate-Registered supports the Financial Advisor (FA) in daily business administration by opening new accounts, preparing and processing investment documentation, and maintaining all related files and paperwork. This position Client Service, Associate, Registered, Financial Advisor, Client Relations, Marketing Specialist, Retail

  • Client Service Associate

    1 week ago

    Raleigh, United States Envestnet Full time

    DescriptionEnvestnet is seeking a passionate and talented Client Service Associate - Tamarac Reporting to join our Service team. This position is expected to report to either our Berwyn, PA or Raleigh, NC office. Envestnet is transforming the way financial advice and wellness are delivered. Our mission is to empower advisors and financial service providers...

  • Client Service Associate

    3 weeks ago

    Raleigh, United States Envestnet Full time

    Envestnet is seeking a passionate and talented Client Service Associate - Tamarac Reporting to join our Service team. This position is expected to report to either our Berwyn, PA or Raleigh, NC office. Envestnet is transforming the way financial advice and wellness are delivered. Our mission is to empower advisors and financial service providers with...

  • Sr. Client Services Associate

    2 hours ago

    Raleigh, United States Stifel Full time

    Summary The Sr Client Service Associate-Registered supports the Financial Advisor (FA) in daily business administration by opening new accounts, preparing and processing investment documentation, and maintaining all related files and paperwork. This position is expected to preserve long-term client relationships and be a resource for all other branch office...

  • Sr. Client Services Associate

    2 hours ago

    Raleigh, United States Stifel Full time

    Summary The Sr Client Service Associate-Registered supports the Financial Advisor (FA) in daily business administration by opening new accounts, preparing and processing investment documentation, and maintaining all related files and paperwork. This position is expected to preserve long-term client relationships and be a resource for all other branch office...

  • Client Service Coordinator

    3 weeks ago

    Raleigh, United States Banfield Pet Hospital Full time

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clien Client Service, Coordinator, Service, Hospital, Client, Animal Care, Retail

  • Client Service Coordinator

    7 days ago

    Raleigh, United States Kestra Financial Independent Advisor Full time

    The Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills • Supports Financial Advisor/Senior Client Service Associate of a large book of business including handling all administrative functions for Financial Advisors and the firm ...

  • Client Service Coordinator

    1 month ago

    Raleigh, United States Kestra Financial Full time

    The Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills Supports Financial Advisor/Senior Client Service Associate of a large book of business including handling all administrative functions for Financial Advisors and the firm...

  • Client Service Coordinator

    1 month ago

    Raleigh, United States Kestra Financial Independent Advisor Full time

    Job DescriptionJob DescriptionThe Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills• Supports Financial Advisor/Senior Client Service Associate of a large book of business including handling all administrative functions for...

  • Client Services Advisor

    2 days ago

    Raleigh, United States Motion Recruitment Full time

    Our client, a leading bank that provides a full range of banking products and services, is seeking to hire a Client Service Advisor to join their team remotely! This position provides advanced operational support for a business unit in the execution of daily activities in support of the Go platform. Facilitates processes and associate workflow while ensuring...

  • Client Services Advisor

    3 days ago

    Raleigh, United States Motion Recruitment Full time

    Our client, a leading bank that provides a full range of banking products and services, is seeking to hire a Client Service Advisor to join their team remotely! This position provides advanced operational support for a business unit in the execution of daily activities in support of the Go platform. Facilitates processes and associate workflow while ensuring...

  • Client Service Manager

    3 days ago

    Raleigh, United States AdvisorEngine Full time

    Who is AdvisorEngine: We believe that the future of financial advice is personal, scientific and beautiful – these three ideals drive everything that we do. AdvisorEngine is a leading wealth management fintech platform that creates a unified experience across financial advisors, investors, and business management personnel. Our wealth management platform...