Housekeeping Supervisor

3 weeks ago

West Baraboo WI United States Great Wolf Lodge Full time

Pay: $23 per hour


The Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the guest experience.


Essential Duties & Responsibilities

  • Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded.
  • Ensures the turnover of all vacant and clean rooms in a timely manner; verifies stayovers, reports early check outs, and communicates issues and discrepancies with front office.
  • Provides coaching, encouragement, and recognition to pack members when necessary.
  • Understands and champions Great Wolf policies and procedures, and collaborates with Housekeeping leadership in performance management of the department and its Pack Members.
  • Understands and participates in scheduling of staff, labor management and forecasting.
  • Participates in the development and execution of training programs for new hires as well as ongoing training for Pack Members.
  • Creates and schedules daily assignments, daily and weekly projects, and optimizes staff to ensure lodge cleanliness and performance.
  • Conducts daily stand up meetings with Room Attendants and House Attendants in order to prioritize the day and facilitates feedback from Pack Members.
  • Escalates pack feedback to leadership.
  • Inspects guest rooms for cleanliness, damage, supply levels, maintenance issues, and temperature control, and reviews results with Room Attendants; coaches and drives accountability and performance improvement.
  • Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for the next day's activities; ensures and promotes safety standards in these areas.
  • Supervises activities of staff and area to ensure compliance with resort standards, including the management of time and attendance.
  • Participates in recruitment process and selection of talent for the housekeeping department.
  • Assists with regular state of the team meetings and helps plan engagement activities for pack members.
  • Ensures the completion and proper communication/escalation of maintenance work orders and other concerns to the appropriate department.
  • Schedules deep clean and carpet care based on bi-yearly schedule and guest comments.


Basic Qualifications & Skills

  • High School diploma or equivalent experience
  • Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position
  • Prior hospitality or housekeeping experience or equivalent formal education
  • Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Experience with HotSos or similar system
  • Demonstrated interpersonal and verbal communication skills
  • Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Ability to work flexible schedule including nights, weekends, and/or Holidays as needed


Desired Qualifications & Traits

  • Bachelor's degree
  • Previous housekeeping experience, preferably in large family resort or hotel
  • Experience with Opera or similar system
  • Bilingual, English and Spanish
  • Time management skills in a fast-paced environment


Physical Requirements

  • Ability to lift 30lbs
  • Ability to stand/walk for long periods
  • Ability to bend, stretch and twist
  • Capable of tolerating exposure to chemicals


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

  • Housekeeping Supervisor

    4 weeks ago

    West Baraboo, United States Great Wolf Lodge Full time

    Pay: $23 per hour The Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the...

  • Housekeeping Supervisor

    7 days ago

    Baraboo, WI, United States Great Wolf Lodge Full time

    Pay: $23 per hour The Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the...

  • Housekeeping Supervisor

    1 month ago

    Baraboo, United States Great Wolf Lodge Full time

    Pay: $23 per hour The Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the...

  • Housekeeping Supervisor

    1 month ago

    Baraboo, United States Great Wolf Lodge Full time

    Pay: $23 per hour The Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the...

  • Housekeeping Supervisor

    7 days ago

    Baraboo, United States Great Wolf Lodge Careers Full time

    Pay: $23 per hour The Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the...

  • Housekeeping Supervisor

    4 weeks ago

    Baraboo, WI, 53913, Sauk County, WI, United States Great Wolf Lodge Full time

    Pay: $23 per hour The Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the...

  • Housekeeping Supervisor

    14 hours ago

    Baraboo, WI, 53913, Sauk County, WI, United States Great Wolf Lodge Full time

    Pay: $0 per hour The Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the...

  • Manager, Housekeeping

    3 days ago

    Baraboo, United States Great Wolf Lodge Full time

    Pay: $60000 per year - $70000 per year The Housekeeping Manager brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role inspects facilities, recommends upgrades when needed, establishes workflows, standard procedures, and quality control plans. The...

  • Housekeeper

    1 month ago

    West Valley City, United States Century Park Associates Full time

    ** Housekeeper** ** Highland Cove Retirement Community** ** Salt Lake City, UT** Shift: **Day** Status: **Full-Time** Starting at $13.00 15.00 / hour. We are actively looking for Full time and Part Time Housekeepers. Come and join our team! **Position Summary** The Housekeeper leads servers to deliver services with a hospitality focus in accordance with...

  • Attendant Housekeeping

    3 days ago

    West Columbia, United States ClubCorp Full time

    Attendant Housekeeping in , SC at Capital City Club - Columbia **Location:** **Job Description** **Housekeeping Attendant** The primary responsibility of the Housekeeping Attendantis to maintain and service the Club operations properly. He/She must be dedicated to providing quality service and to exceeding Member and Guest expectations. He/She is directly...

  • Housekeeping Director

    2 days ago

    West Orange, United States Stratford Manor Full time

    Housekeeping Director for Stratford Manor in West Orange Shift/hours: FT Working at Stratford Manor truly means becoming a member of our family. We believe caring for seniors is a uniquely rewarding experience and there is no better place to realize that experience than with us. As a Stratford Manor employee, you will be an integral member of our team, and...

  • Housekeeper

    4 weeks ago

    West Columbia, United States Madhav Hospitality, LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Full Time housekeeper to become a part of our team! You will be reponsible for cleaning guest rooms/bathrooms and get it ready. Other house duties may be assigned. Full training will be provided. Serious inquiry only.Responsibilities:Pull all dirty laundry from guest rooms/bathroomsTake out all the trash from...

  • Housekeeper

    8 hours ago

    West Salem, United States Mulder Health Care Full time

    Mulder Health Care - Atrium Centers…Be a light…to all residents, their families and team members  “Our mission is to serve as a bright light in the lives of our residents and families by delivering compassionate, quality care in the communities they call home”. Our foundation is based upon Compassion, Community and Clinical Excellence.   We...

  • Housekeeper

    3 days ago

    West Palm Beach, United States SLM Services, LLC Full time

    ** Housekeeper** **Job Category****:** Activities/Transport/Housekeeping **Requisition Number****:** HOUSE002816 Showing 1 location **Job Details** **Description** The Housekeeper performs day-to-day housekeeping activities to ensure attractive appearance of the community and its suites. This position provides exemplary laundry service to residents and...

  • Housekeeper - The Palmettos of Parklane

    7 days ago

    West Columbia, United States Nhccare Full time

    ** Housekeeper - The Palmettos of Parklane** **Job Category****:** Housekeeping/Laundry **Requisition Number****:** HOUSE009277 Showing 1 location **Job Details** **Description** This position is responsible for the cleanliness of the patient rooms, patient areas and hallways. **RESPONSIBLE TO:** Housekeeping Supervisor **QUALIFICATIONS:** * Must be able to...

  • Housekeeper - Part-Time

    1 month ago

    West Babylon, United States Bristal Assisted Living Full time

    Job DescriptionJob DescriptionLooking for a career where you can make a difference in someone else's life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You'll thrive in a premier senior care organization that values you as an individual — not just your...

  • Housekeeper

    4 weeks ago

    West Palm Beach, United States Marriott Vacations Worldwide Full time

    Location: Housekeeper in Ocean Pointe at Marriott Vacations Worldwide Location * **Location:** 71 South Ocean Avenue **Job Description** **Currently offering $1,000 Sign On Bonus!** **$500 paid at 30 days and $500 paid at 90 days of employment.** **JOB SUMMARY** As a Housekeeper, you will be cleaning villas for arriving guests and servicing villas for...

  • Housekeeper

    2 days ago

    West Sacramento, United States Home2 Suites West Sacramento Full time

    Job Summary: Información disponible en español a continuación. A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while...

  • Housekeeping Associate

    5 days ago

    West Warwick, United States Cardis Furniture & Mattresses Full time

    **Cardi's Furniture & Mattresses is looking for a responsible individual to help maintain the beautiful and clean appearance of the showrooms so that guests can enjoy and have an exceptional shopping experience.** **PAYS $15.00 Hourly** **JOB SUMMARY**: Primary purpose is to win each day by delivering extraordinary service and value to each customer, every...

  • Housekeeping Room Attendant

    3 weeks ago

    West Lake Hills, United States Hotel Viata Full time

    Position Summary: Cleans and supplies all assigned guest rooms or other guest areas according to department procedures and standards to exceed guest satisfaction. Reports damage, mechanical deficiencies, suspicious activities or theft. Primary Responsibilities/Essential Functions: Cleans all areas of the property's guest rooms according to standards...