MEDICAL TRANSPORT SPECIALIST
3 weeks ago
Shift Evening Employee type Regular Full-Time Work mode Hybrid
Logistics Call Center Representative I - Lenexa, KS - Friday to Tuesday 11:00AM - 7:30PM
Primary responsibilities include handling inbound calls with Logistics clients and ground Logistics. Responsibilities include receiving client pick-up request calls, directing clients to appropriate functional resource, communicating with field Logistics operations, and responding to customer inquiries/complaints. Utilizes automated Logistics System to assign routine pick-ups to appropriate internal or external resources to ensure timely delivery to lab. Provides accurate data and information to support Dispatcher I and Dispatcher II functions.
Pay Range: $16.25+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
* Day 1 Medical/Dental/Vision for FT employees who work 30+ hours
* 15 PTO days first year
* Paid Holidays
* Annual Bonus Opportunity
* 401(k) with matching contributions
* Variable compensation plan (AIP) bonus
* Employee Stock Purchase Plan (ESPP)
* Employee Assistance Program (EAP)
* Blueprint for Wellness
* Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours
* Opportunities for career advancement
* Training provided
* Handle a high volume of inbound telephone calls, meet productivity goals (such as call targets, Aux Time Allowance) and work in a fast-paced environment
* Ability to learn Dispatch Application and accurately enter pick up requests
* Strong attention to detail and adherence to process and procedure.
* Provides outstanding customer service and actively Listens to client concerns, conducts preliminary research, and forwards client to appropriate party or escalates issue to a Group Lead or Supervisor.
* Ability to determine if pick-up can be performed as requested by the client based upon multiple factors
* Well organized, utilizes on-line job aides, maps etc. and can locate information readily
* Prioritizes, handle multiple functions, and provide service to multiple regions throughout shift
* Attends huddles, stays current on email and video communication
* May assign pickup and delivery destinations to courier
* Professionally interacts with external/internal clients, co-workers, and Leadership across all functions.
* Ability to accept performance feedback with a focus on performance improvement and serving patients and clients with Quality and Accountability
* Excellent verbal and written communication skills
* Ability to demonstrate computer skills, keyboarding, good working knowledge of Microsoft Windows and Office products (Word, Excel, Outlook)
* Ability to maintain confidentiality concerning information and data received
* Must be flexible and available based on staffing requirements; weekends, holidays, on-call and overtime
* May include other tasks as assigned
QUALIFICATIONS
Required Work Experience:
1+ years Customer Service or Logistics experience required
Preferred Work Experience:
Call center experience preferred
Physical and Mental Requirements:
N/A
Knowledge:
General knowledge of logistics operations
Skills:
* Functional/Technical Skills
* Integrity and Trust
* Customer Service
* Drive for Results
* Composure
EDUCATION
Associates Degree
High School Diploma or Equivalent(Required)
LICENSECERTIFICATIONS
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
2024-61462
-
Lead Transportation Specialist
5 days ago
Denver, CO, United States XPO Full timeSolutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results...
-
Chemical Transport Specialist
3 weeks ago
Lakeside, CO, United States Groendyke Transport Full timeReady for a regional position? Groendyke offers Tanker/HazMat drivers:Artesia NM Denver CO Fort Worth TX Grand Junction, CO Houston/Channelview TX Riverton WY Wichita KS What do we offer? $112,000 Top Yearly Pay Home multiple times per week Medical Coverage EquipmentTruck Type: Freightliner or KenworthAll-New MattressesGeoTab ELD SystemGoverned speed: 65...
-
Chemical Transport Specialist
3 weeks ago
Foxfield, CO, United States Groendyke Transport Full timeReady for a regional position? Groendyke offers Tanker/HazMat drivers:Artesia NM Denver CO Fort Worth TX Grand Junction, CO Houston/Channelview TX Riverton WY Wichita KS What do we offer? $112,000 Top Yearly Pay Home multiple times per week Medical Coverage EquipmentTruck Type: Freightliner or KenworthAll-New MattressesGeoTab ELD SystemGoverned speed: 65...
-
Medical Doctor
4 days ago
Denver, CO, United States Summit Medical Consultants Full timeABOUT SUMMIT MEDICAL CONSULTANTS Summit Medical Consultants is a rapidly growing Physician Practice. If we were a hospital in Colorado, we would rank 9th by number of admissions per year. Our mission is to provide patients and their families with robust clinical services throughout their Acute Inpatient Rehab, Skilled Nursing, Long Term Care and Assisted...
-
Denver, CO, United States US Transport Full timeUS Transport Is Hiring Local CDL A Truck Drivers For Our Denver, CO Location This position is responsible for hauling loads of dry bulk materials to customers safely and efficiently. No pneumatic experience is necessary and all training will be provided. *Must Have a Valid CDL A & At Least 18 Months Of Verifiable Tractor-Trailer Experience Sign On...
-
Medical Office Specialist
4 days ago
Denver, United States HCA Full timeHourly Wage Estimate: $18.29 - $25.59 / hour Learn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this...
-
CDL-A Company Driver
2 days ago
Boulder, CO, United States System Transport Full timeFlatbed CDL Driver, Dedicated Local Routes: $1,300.Flatbed CDL Driver, Dedicated Local Route: $1,300.DRIVE SYSTEM TRANSPORT! Looking for an exciting driving opportunity in the western region of America? System Transport is hiring experienced CDL-A flatbed truck drivers for regional and OTR routes. As a driver, you will be transporting important goods and...
-
Class A CDL Company Driver
3 days ago
Boulder, CO, United States System Transport Full timeFlatbed CDL Driver, Dedicated Local Routes: $1,300.Flatbed CDL Driver, Dedicated Local Route: $1,300.DRIVE SYSTEM TRANSPORT! Looking for an exciting driving opportunity in the western region of America? System Transport is hiring experienced CDL-A flatbed truck drivers for regional and OTR routes. As a driver, you will be transporting important goods and...
-
Denver, CO, United States US Transport Full time US Transport Is Hiring Local CDL A Truck Drivers For Our Denver, CO Location This position is responsible for hauling loads of dry bulk materials to customers safely and efficiently. We operate primarily in the Colorado Region (Trinidad to Fort Collins) . No pneumatic experience is necessary and all training will be provided. *No endorsements...
-
Lead Transportation Specialist
4 days ago
Brighton, CO, United States XPO Full timeSolutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results...
-
Lead Transportation Specialist
4 days ago
Thornton, CO, United States XPO Full timeSolutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results...
-
Lead Transportation Specialist
4 days ago
Louisville, CO, United States XPO Full timeSolutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results...
-
Lead Transportation Specialist
4 days ago
Golden, CO, United States XPO Full timeSolutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results...
-
Lead Transportation Specialist
5 days ago
Broomfield, CO, United States XPO Full timeSolutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results...
-
Lead Transportation Specialist
5 days ago
Erie, CO, United States XPO Full timeSolutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results...
-
Lead Transportation Specialist
4 days ago
Thornton, CO, United States XPO Full timeSolutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results...
-
Lead Transportation Specialist
5 days ago
Westminster, CO, United States XPO Full timeSolutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results...
-
Lead Transportation Specialist
5 days ago
Henderson, CO, United States XPO Full timeSolutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results...
-
Lead Transportation Specialist
5 days ago
Dupont, CO, United States XPO Full timeSolutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results...
-
Lead Transportation Specialist
3 days ago
Arvada, CO, United States XPO Full timeSolutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results...
