PATIENT ACCESS REP III

4 weeks ago

Roanoke Rapids NC USA, United States Vidant Health Full time
Job Description

ECU Health

About ECU Health North Hospital

ECU Health North Hospital is a Joint Commission-accredited, 204-bed acute bed facility serving Halifax, Northampton and Warren counties in the north-central region of North Carolina. Its service area also reaches into southern Virginia. With more than 600 team members, the hospital offers a broad range of medical and surgical services. It features a 24-hour emergency department and offers advanced diagnostics as well as specialty and primary care.

Position Summary

Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include performing all pre-arrival duties related to the pre-registration and financial clearance process for both outpatient and inpatient services. This position is responsible for collecting proper demographic and financial data to insure hospital bill is paid by a third party payer or the patient, in addition to verifying insurance eligibility, referral coordination, and securing authorization. Acts as primary liaison for patients receiving professional and hospital services at ECU Health.

Responsibilities

Conducts phone interview and completes pre-certification and insurance verification process prior to the patient's scheduled arrival.

Collects complete and accurate demographic, financial, and clinical information to properly enter into the electronic health record to properly a hospital registration.

Obtains diagnosis and procedure information from patient, clinical department or physician offices to perform ABN/Medical Necessity screening, as required.

Reviews registration account for accuracy to ensure the hospital is properly reimbursed

Works closely with physician office staff and utilization review/case management to coordinate certification process (initial authorization and extended stay authorization).

Resolves any insurance verification and financial clearance issue prior to or during hospital service; this involves contacting insurance/third party payers to resolve eligibility and benefits issues and to initiate insurance appeals if necessary.

Pre-registers patient by transcribing data provided by the doctor's office.

Negotiates deposits and payment arrangements with patients and or guarantors and attempt to collect patient copayments or other uninsured balances on accounts.

Explains financial obligations, negotiates deposits and payment arrangements with patients and or guarantors and attempt to collect patient copayments or other uninsured balances on accounts.

Verify insurance benefits using the electronic insurance eligibility application (Passport), internet application or telephone calls to insurance carriers, obtain authorizations and pre-certification for applicable visits.

Other duties as assigned.

Minimum Requirements

High School or Equivalent (GED) or higher is required

Associate Degree: preferred

Bachelors Degree: preferred

2 to 4 years of Registration, Scheduling and Insurance Authorization experience within a healthcare setting is required.

5 years of customer service experience is required.

Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required

Proficient computer skills; Experience with Microsoft Office applications (Outlook, Word and Excel)

Preferred

Experience with EPIC and medical office workflows

Insurance Verification Experience

Other Information

Location: ECU Health North Hospital

Shift: Full Time - Days

Hours: Mon-Fri 8:30AM - 5PM (40hrs/week)

Weekends: No

On Call: No

Great Benefits

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Contact Information

For additional information, please contact:

Brandon Peppers, Talent Acquisition Consultant

ECH Health Talent Acquisition

Email:

  • Patient Access Rep

    5 days ago

    Grand Rapids, United States Trinity Health Michigan Full time

    **Employment Type**: Full time **Shift**: **Description**: Fully remote Work Schedule - 8am-4:30pm Training Schedule - 8:00am -4:30pm Mon-Fri **Patient Access Rep -** **Position Summary**: The Scheduling Representative obtains demographic, clinical, financial and insurance information in the process of appointment making for patient tests and...

  • Patient Access Rep Mother Baby Floor

    1 week ago

    Grand Rapids, United States Trinity Health Full time

    Employment Type:Part timeShift:Day ShiftDescription:Position Title: Patient Access Rep Mother Baby FloorShift: 20 hrs/week - 3pm-11pm - every other weekend required.Position Summary: The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of...

  • Patient Access Rep Mother Baby Floor

    1 week ago

    Grand Rapids, United States Trinity Health Corporation Full time

    Employment Type: Part time Shift: Day Shift Description: Position Title: Patient Access Rep Mother Baby Floor Shift: 20 hrs/week - 3pm-11pm - every other weekend required. Position Summary: The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the...

  • Patient Access Rep Mother Baby Floor

    15 hours ago

    Grand Rapids, United States Trinity Health Corporation Full time

    Employment Type: Part time Shift: Day Shift Description: Position Title: Patient Access Rep Mother Baby Floor Shift: 20 hrs/week - 3pm-11pm - every other weekend required. Position Summary: The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the...

  • Patient Access Rep Mother Baby Floor

    1 week ago

    Grand Rapids, United States Trinity Health Full time

    **Employment Type:** Part time **Shift:** Day Shift **Description:** **Position Title:** Patient Access Rep Mother Baby Floor **Shift:** **20 hrs/week - 3pm-11pm - every other weekend required.** **Position Summary:** The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and...

  • Patient Access Rep Mother Baby Floor

    8 hours ago

    Grand Rapids, United States Trinity Health Full time

    **Employment Type:** Part time **Shift:** Day Shift **Description:** **Position Title:** Patient Access Rep Mother Baby Floor **Shift:** **20 hrs/week - 3pm-11pm - every other weekend required.** **Position Summary:** The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and...

  • Patient Access Rep Mother Baby Floor

    2 weeks ago

    Grand Rapids, United States Trinity Health Full time

    Employment Type: Part time Shift: Day Shift Description: Position Title: Patient Access Rep Mother Baby Floor Shift: 20 hrs/week - 3pm-11pm - every other weekend required. Position Summary: The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of...

  • Patient Access Rep Mother Baby Floor

    1 day ago

    Grand Rapids, United States Trinity Health Full time

    Employment Type: Part time Shift: Day Shift Description: Position Title: Patient Access Rep Mother Baby Floor Shift: 20 hrs/week - 3pm-11pm - every other weekend required. Position Summary: The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of...

  • Patient Access Rep

    7 days ago

    Grand Rapids, United States Trinity Health Michigan Full time

    **Employment Type**: Part time **Shift**: **Description**: **Downtown Grand Rapids - Emergency Department** 12 hour work shift Training schedule - M-F 8-4:30p first week weeks of start **Part Time Openings**: - 0 hour relief, pick up shifts as need, minimum 4/month- 24 hours/week, 1st shift, 6:30a-7p and 8:45a-9:15p rotating, 2 days/week [weekends only]-...

  • Patient Access Specialist

    1 month ago

    Grand Rapids, United States OneOncology Full time

    OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision.Why join us? This is an exciting time...

  • Patient Access Specialist

    1 day ago

    Grand Rapids, United States OneOncology Full time

    OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision.Why join us? This is an exciting time...

  • Patient Access Specialist

    1 month ago

    Grand Rapids, United States OneOncology Full time

    OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision. Why join us? This is an exciting time...

  • Patient Access Specialist

    3 weeks ago

    Grand Rapids, United States OneOncology Full time

    OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision. Why join us? This is an exciting time...

  • Patient Access Specialist

    1 day ago

    Grand Rapids, United States OneOncology Full time

    OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision. Why join us? This is an exciting time...

  • Patient Access Specialist

    48 minutes ago

    Grand Rapids, United States OneOncology Full time

    OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision. Why join us? This is an exciting time...

  • Patient Access Specialist

    1 month ago

    Wisconsin Rapids, United States Marshfield Clinic Health System (MCHS) Full time

    Description : JOB SUMMARY The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield...

  • Patient Access Specialist

    15 hours ago

    Wisconsin Rapids, United States Marshfield Clinic Health System (MCHS) Full time

    Description : JOB SUMMARY The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield...

  • Patient Access Representative

    22 hours ago

    Roanoke, United States TEKsystems Full time

    Patient Coordinator Location: Roanoke, VA Experience Level: Intermediate Employment Type: Full-Time Salary: $18hr Hours: Monday-Friday 8-4:30pm (12-1pm lunch) A Day in the Role: -Answers incoming calls in a professional and courteous manner, promptly responding to requests and inquiries or directing/triaging calls for clinical personnel -Greets patients and...

  • Patient Access Representative

    2 weeks ago

    Roanoke, United States TEKsystems Full time

    Description: -Answers incoming calls in a professional and courteous manner, promptly responding to requests and inquiries or directing/triaging calls for clinical personnel -Greets patients and visitors in a welcoming and helpful manner -Obtains patient demographic information and accurately enters and updates EHR -Schedules patient appointments and...

  • Patient Access Representative

    1 week ago

    Roanoke, United States TEKsystems Full time

    Description: -Answers incoming calls in a professional and courteous manner, promptly responding to requests and inquiries or directing/triaging calls for clinical personnel -Greets patients and visitors in a welcoming and helpful manner -Obtains patient demographic information and accurately enters and updates EHR -Schedules patient appointments and ensures...