20-HOUR PATIENT SERVICE REP, SPAULDING OUTPATIENT- 35 CONGRESS ST, SALEM, MA

3 weeks ago


Salem MA USA, United States Partners Healthcare System Full time
Summary

Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate and complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the patient's insurance coverage with a customer service oriented approach. Orient patients to the center and coordinate additional patient services as needed.

Key Responsibilities

* Support is provided to other center team members by answering phones, assisting customers, and fulfilling any cross trained responsibilities.
* Support is provided to other staff to ensure effective orientation and continuous development to achieve performance standards.
* Scheduling status is maintained daily and potential problems are addressed with corrective actions.
* Patient pre-registration, registration, insurance verification, and scheduling are completed per center standards.
* Patients are greeted, assisted and appropriate staff notified of patient arrival.
* Administrative duties such as answering the phone, confirming appointments, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines.
* Medical record setup, maintenance, and discharge are completed per center guidelines in a timely manner.
* Monthly patient satisfaction questionnaires are processed for current patients according to center standards.
* Customer service delivery is carried out to achieve stated goals.
* Insurance approvals and documentation are recorded in the medical record and computer system in accordance with center standards.
* Therapy charges are entered and reconciled as assigned.
* Additional department, organization, or network activities are completed per established objectives.
* PCC Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.

Qualifications and Experience

Education/Degree

Required

* High school graduate required.

Preferred

* Associate's degree in medical administration

Experience

Preferred

* Two years experience in a medical/physicians office setting and/or experience with insurance benefits preferred.

Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)

Required

* Computer proficiency required. Microsoft office applications preferred with ability to learn new software.

Preferred

* Highly developed communications and interpersonal skills, working with diverse population.
* Work independently, be self-directed and contribute as a member of a team.
* Anticipates challenges and develops and implements strategies for addressing them.
* High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
* Attention to detail.

  • Salem, MA, United States Spaulding Rehabilitation Full time

    Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate and complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the patient's insurance coverage with a customer service...


  • Salem, United States Spaulding Rehabilitation Full time

    Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate and complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the patient's insurance coverage with a customer service...

  • PATIENT SERVICE REP

    7 days ago


    Lexington, MA 02421, USA, United States Spaulding Rehabilitation Full time

    Patient Service Rep Needed for Spaulding Outpatient Center in LexingtonShift: Monday - Friday (40 hrs.)Schedule: Maybe eligible for one day remote work, after successfully completing 90 daysBonus: $1,000 Sign-onSummaryOversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all...


  • Boston, MA 02129, USA, United States Spaulding Rehabilitation Full time

    Patient Service Rep Needed at SpauldingSummaryOversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of patients and verifying the individual's...

  • Nutrition Assistant

    1 week ago


    Salem, United States Salem Hospital Full time

    **Nutrition Assistant - 24 Hours Rotating Shifts** - (3284563) Under the supervision of the System Director, Nutrition, performs a variety of clerical duties relating to food production control, nutrition service and outpatient nutrition counseling. Requires strong verbal communication, reading and writing abilities required. Be able to interact with...


  • Salem, United States Salem Hospital Full time

    **PAS Registration Coordinator, 16 Hours Evening Shift** - (3290408) Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming...


  • Salem, United States Salem Hospital Full time

    **PAS Registration Coordinator - 40 Hour Day shift** - (3279897) Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient...


  • Salem, United States Salem Hospital Full time

    **Patient Care Associate 1** - (3289960) Under the supervision of the Nurse Manager or designate, functions as a member of the nursing team who assists in providing basic care under the direct supervision of a nurse. Also performs functional assignments defined by the Nurse Manager and which facilitate therapeutic services provided to patients. Requires...


  • Salem, Oregon, United States InSync Healthcare Recruiters Full time

    OUTPATIENT CHILD AND ADOLESCENT PSYCHIATRY OPPORTUNITY JUST NORTH OF BOSTON Exciting opportunity for a child psychiatrist to join a thriving and growing psychiatric service in Salem, MA about 15 miles north of Boston. There are opportunities for this to be an inpatient, outpatient or combined position, depending on experience and matching this with...


  • Salem, United States Salem Hospital Full time

    **Housekeeper 1, 40 Hours Day Shift** - (3285944) Maintains a clean, safe, orderly and attractive environment throughout all Hospital departments, patient areas, offices, corridors, and or any hospital controlled area. Also responsible for paper / chemical storage, washer / dryer usage, buffing, as well as linen deliveries and pick up as needed. Requires...


  • Salem, United States Salem Hospital Full time

    **PAS Registration Coordinator** - (3290395) Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives...

  • Catering Associate

    1 week ago


    Salem, United States Salem Hospital Full time

    **Catering Associate - 40 Hours Rotating Shift** - (3284561) Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs, in-between meal food delivery. Communicates and addresses patient food issues/concerns and needs to Food & Nutrition Services. Interacts with...


  • Salem, United States Archway Physician Recruitment Full time

    OBGYN needed in Salem, MAPosition: Permanent RoleJob Description:Unique opportunity to join well-established OBGYN practice in Salem, MA due to growth andsuccession planning.Spanish speaking requiredAccess to da Vinci RobotCollegial and compassionate staff dedicated to providing outstanding patient careSurgeries at both Beverly Hospital and the Danvers...


  • Salem, MA 01970, USA, United States Partners Healthcare System Full time

    About UsNorth Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone-to the benefit of everyone we serve.We continually seek the best ways to streamline care for both patients and providers. Our medical team of more than 400...


  • Salem, Oregon, United States Archway Physician Recruitment Full time

    OBGYN needed in Salem, MAPosition: Permanent RoleJob Description:Unique opportunity to join well-established OBGYN practice in Salem, MA due to growth andsuccession planning.Spanish speaking requiredAccess to da Vinci RobotCollegial and compassionate staff dedicated to providing outstanding patient careSurgeries at both Beverly Hospital and the Danvers...


  • Salem, United States Salem Hospital Full time

    **PAS Central Scheduler Trainer, 40 Hours Day Shift** - (3288662) Responsible for training and orienting new employees to the Central Scheduling department. When the department does not have new hires requiring training, this position will handle a high volume of incoming calls from both physician’s offices and patients. Will schedule, re-schedule, update...

  • MRI Tech

    7 days ago


    Salem, MA, United States Soliant Full time

    Minimum 1+ years imaging experience required. Are you a MRI Tech searching for an exciting opportunity? Soliant is currently recruiting for a contract position in our department. Join our team and make a significant impact on patient care! Location: Salem, MA Assignment: 13 Weeks Schedule:6:30PM - 7:00AM (days discussed during the week) Requirements: ...


  • Salem, Oregon, United States InSync Healthcare Recruiters Full time

    GENERAL CARDIOLOGIST OPPORTUNITY NEAR BOSTON, MAThriving Cardiovascular Medicine Division seeks a BC/BE non-invasive cardiologist to join a dynamic team of 14 cardiologists and five nurse practitioners in Salem, MA, situated approximately 15 miles north of Boston. The hospital serves as the primary hospital for inpatient consultative work, with additional...


  • Salem, United States New England Veterinary Clinic & Pet Resort Full time

    Who we are: New England Veterinary Clinic in Salem, MA, is seeking a veterinarian to join our team. We are a full-service practice that provides the highest quality veterinary care for dogs, cats, and pocket pets. We have been Voted Best Veterinary Hospital in Salem/Beverly for the last ten years! Our newly remodeled and lovely facility is well-equipped with...


  • Salem, United States Soliant Full time

    Minimum 1+ years nursing experience required.Discover Salem: Travel Operating Room Registered Nurse - Salem, MA "Life is either a daring adventure or nothing at all." - Helen Keller Are you a skilled and compassionate Operating Room Registered Nurse ready to embark on a new adventure? Soliant Health is seeking a Travel OR RN to join our team for an exciting...