PATIENT ACCESS SPECIALIST-REGISTRATION

2 weeks ago

Crosby MN United States Cuyuna Regional Medical Center Full time
This position is an internal posting for a decrease in hours for a#particular CRMC employee to apply/sign # POSITION SUMMARY Admitting Clerks have initial customer contact which provides an exchange of needed information. The information gathered serves various departments. High quality customer service and overall efficiency will result in customer satisfaction and will help Cuyuna Regional Medical Center achieve its goals. POSITION QUALIFICATIONS Education and Experience: Successful completion of data entry, and general clerical standards administered by Cuyuna Regional Medical Center Human Resources staff. License/Certificates: N/A Special Skills and Aptitudes: Ability to work independently. Effective interpersonal relationship skills including good listening and communication skills. Ability to handle confidential information discreetly and appropriately. Ability to adapt resources to meet the needs of the situation. Adjusts to stressful situations with confidence and good judgment. ESSENTIAL RESPONSIBILITIES Processes patient registrations in a timely and accurate fashion. Receives and interviews incoming patients/residents or representatives to obtain pertinent data. Processes pre-registration documents. Confirms insurance benefits, including copies of required documents. Obtains patient/resident or responsible person#s signature where required and creates wrist band and labels when required. Distributes registration records to proper departments. Files documents in an accurate manner. Processes telephone calls and pages efficiently, accurately, politely and calmly. Corrects registration errors and sends for needed billing information. Demonstrate Standards of Excellence when other duties are assigned. Lead Responsibilities Customer Service and communication skills are essential for the lead position. Provide day to day direction to staff in daily operations to including taking calls and redirecting staff to prioritize tasks. Communicate performance issues to manager. Assist in the training of new staff and developing of current staff, in registration functions and customer service standards. Analyze and monitor all assigned registration/billing work queues, identify registration error trends and develop training resources to improve accuracy. Work closely with billing staff to identify and create account accuracy improvement projects. Serve as a communication liaison between billing, coding and registration staff for problem accounts and efficiencies. Utilize, analyze and suggest improvements in technology use for determination in advancement of registration efficiencies and process improvement. Assist Admitting Manager with daily staff scheduling, adhering to department payroll budget guidelines. Assist in the completion of monthly accuracy audits for all registration staff, including ancillary clinics. Assist Admitting Manager in recruiting, hiring and retaining department staff members. #

This position is an internal posting for a decrease in hours for a particular CRMC employee to apply/sign

POSITION SUMMARY

* Admitting Clerks have initial customer contact which provides an exchange of needed information. The information gathered serves various departments. High quality customer service and overall efficiency will result in customer satisfaction and will help Cuyuna Regional Medical Center achieve its goals.

POSITION QUALIFICATIONS

* Education and Experience:
* Successful completion of data entry, and general clerical standards administered by Cuyuna Regional Medical Center Human Resources staff.

* License/Certificates:
* N/A

* Special Skills and Aptitudes:
* Ability to work independently.

* Effective interpersonal relationship skills including good listening and communication skills.

* Ability to handle confidential information discreetly and appropriately.

* Ability to adapt resources to meet the needs of the situation.

* Adjusts to stressful situations with confidence and good judgment.

ESSENTIAL RESPONSIBILITIES

* Processes patient registrations in a timely and accurate fashion.

* Receives and interviews incoming patients/residents or representatives to obtain pertinent data.

* Processes pre-registration documents.

* Confirms insurance benefits, including copies of required documents.

* Obtains patient/resident or responsible person's signature where required and creates wrist band and labels when required.

* Distributes registration records to proper departments.

* Files documents in an accurate manner.

* Processes telephone calls and pages efficiently, accurately, politely and calmly.

* Corrects registration errors and sends for needed billing information.

* Demonstrate Standards of Excellence when other duties are assigned.
* Lead Responsibilities
* Customer Service and communication skills are essential for the lead position.
* Provide day to day direction to staff in daily operations to including taking calls and redirecting staff to prioritize tasks.
* Communicate performance issues to manager.
* Assist in the training of new staff and developing of current staff, in registration functions and customer service standards.
* Analyze and monitor all assigned registration/billing work queues, identify registration error trends and develop training resources to improve accuracy.
* Work closely with billing staff to identify and create account accuracy improvement projects.
* Serve as a communication liaison between billing, coding and registration staff for problem accounts and efficiencies.
* Utilize, analyze and suggest improvements in technology use for determination in advancement of registration efficiencies and process improvement.
* Assist Admitting Manager with daily staff scheduling, adhering to department payroll budget guidelines.
* Assist in the completion of monthly accuracy audits for all registration staff, including ancillary clinics.
* Assist Admitting Manager in recruiting, hiring and retaining department staff members.

*

  • Patient Access Specialist-Registration

    2 weeks ago

    Crosby, United States Cuyuna Regional Medical Center Full time

    Cuyuna Regional Medical Center * Hospital Admitting Crosby, MN Administrative Support Part Time Over, 8-hour Varied Shift FTE: .8 FTE (64 hours per pay period) Weekend Requirements: Every other weekend Posted 02/07/2024 Req # 12955 This position is an internal posting for current CRMC employees to apply beginning at 8:00 am on 2/7 until 4:00 pm on 2/13. Week...

  • PATIENT ACCESS SPECIALIST-REGISTRATION

    1 week ago

    Crosby, MN 56441, USA, United States Cuyuna Regional Medical Center Full time

    This position is an internal posting for current CRMC employees to apply#beginning at 8:00 am on 5/2#until 4:00 pm on 5/8 Hours are M-F 730-4. # POSITION SUMMARY Admitting Clerks have initial customer contact which provides an exchange of needed information. The information gathered serves various departments. High quality customer service and overall...

  • PATIENT ACCESS SPECIALIST-REGISTRATION

    1 week ago

    Crosby, MN 56441, USA, United States Cuyuna Regional Medical Center Full time

    Week One: Wed 3-11, Thurs 3-11, Fri 11pm-7am, Sat 11pm-7am Week Two: Mon 3-11, Wed 3-11, Thurs 11pm-7am, Fri 11pm-7am # POSITION SUMMARY Admitting Clerks have initial customer contact which provides an exchange of needed information. The information gathered serves various departments. High quality customer service and overall efficiency will result in...

  • PATIENT ACCESS SPECIALIST-REGISTRATION

    7 days ago

    Crosby, MN 56441, USA, United States Cuyuna Regional Medical Center Full time

    Hours are M-F 730-4. # POSITION SUMMARY Admitting Clerks have initial customer contact which provides an exchange of needed information. The information gathered serves various departments. High quality customer service and overall efficiency will result in customer satisfaction and will help Cuyuna Regional Medical Center achieve its goals. POSITION...

  • PATIENT ACCESS SPECIALIST-REGISTRATION

    2 weeks ago

    , MN, United States Cuyuna Regional Medical Center Full time

    Float position. #Every other weekend, 3-11 required. This also includes a holiday rotation. # POSITION SUMMARY Admitting Clerks have initial customer contact which provides an exchange of needed information. The information gathered serves various departments. High quality customer service and overall efficiency will result in customer satisfaction and will...

  • PATIENT ACCESS SPECIALIST

    2 weeks ago

    , TX, United States Cook Children's Healthcare Full time

    Location:Medical Center - Fort WorthDepartment:Admitting/RegistrationShift:Second Shift (United States of America)Standard Weekly Hours:24Summary:The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive relationships...

  • PATIENT ACCESS SPECIALIST

    1 week ago

    , NC, United States Cone Health Full time

    OverviewTalent Pool - Administrative & ClericalThe purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The...

  • PATIENT ACCESS SPECIALIST

    2 weeks ago

    , NC, United States Cone Health Full time

    OverviewTalent Pool - Administrative & ClericalThe purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The...

  • PATIENT ACCESS SPECIALIST

    2 weeks ago

    Oklahoma City, OK, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Monday - Friday 6am - 2:30pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • PATIENT ACCESS SPECIALIST

    2 weeks ago

    , TN, United States Covenant Health Inc. Full time

    Overview Patient Access Specialist, Centralized Scheduling Full time, 80 hours per pay period, Day shift Covenant Health Overview: Covenant Health is East Tennessee's top-performing healthcare network with 10 hospitals (http://www.covenanthealth.com/hospitals/) and over 85 outpatient and specialty services (http://www.covenanthealth.com/services/) , and...

  • PATIENT ACCESS SPECIALIST

    2 weeks ago

    , NC, United States Cone Health Full time

    Talent Pool - Administrative & ClericalThe purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for...

  • PATIENT ACCESS SPECIALIST

    2 weeks ago

    Burlington, NC, United States Cone Health Full time

    OverviewTalent Pool - Administrative & ClericalThe purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. This is a...

  • PATIENT ACCESS SPECIALIST

    2 weeks ago

    Burlington, NC, United States Cone Health Full time

    Talent Pool - Administrative & ClericalThe purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. This is a...

  • PATIENT ACCESS SPECIALIST

    1 week ago

    , NY, United States Albany Med Health System Full time

    Department/Unit:RegistrationWork Shift:Day (United States of America)Salary Range: $18.00 - $23.79The Patient Access Specialist role applies specialized knowledge to provide administrative support for effective operation of office functions within a designated department.Responsibilities:* Greets customers/patients in a friendly and professional manner*...

  • PATIENT ACCESS SPECIALIST 1

    2 weeks ago

    , FL, United States The Tampa General Hospital Foundation Inc Full time

    Job Summary:Patient Access Specialists are responsible for guiding patients through the visit process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient questions. The role provides high-level administrative support to the patient access team, including completion of patient medical insurance...

  • PATIENT ACCESS SPECIALIST

    2 weeks ago

    , ID, United States St. Luke's Health System Full time

    OverviewAt St. Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.This customer service position is often the first person a patient encounters when entering the Payette Lakes Family Medicine clinic. This important role supports exceptional...

  • PATIENT ACCESS SPECIALIST

    2 weeks ago

    , ID, United States St. Luke's Health System Full time

    OverviewAt St. Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.This customer service position is often the first person a patient encounters when entering a St. Luke's Magic Valley hospital or clinic. This important role supports exceptional...

  • PATIENT ACCESS SPECIALIST

    1 week ago

    , NY, United States Albany Med Health System Full time

    Department/Unit:Admitting OperationsWork Shift:Day (United States of America)Salary Range: $18/hr min. - $23.79/hr maxThe Patient Access Specialist is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance...

  • PATIENT ACCESS SPECIALIST

    1 week ago

    , NY, United States Albany Med Health System Full time

    Department/Unit:Admitting OperationsWork Shift:Per Diem (United States of America)Salary Range: $18.00 - $23.79The Patient Access Specialist is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility,...

  • PATIENT ACCESS SPECIALIST

    2 weeks ago

    , ID, United States St. Luke's Health System Full time

    OverviewAt St. Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.This customer service position is often the first person a patient encounters when entering the St. Luke's Boise Hospital. This important role supports exceptional interactions to...