Help Desk Specialist IV with Security Clearance

3 weeks ago


Rock Island IL United States BEAT LLC Full time
Job Title:Help Desk Specialist IV Locations:Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft
Eisenhower, GA (Ft
Gordon)) Clearance:Secret Certifications:CompTIA Security+CE Education: N/A Roles and Responsibilities:
• Minimum seven (7) year experience.
* Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.
* Monitor backups and maintenance logs.
* Answer calls or tickets to support end users with applications, hardware, software, and networking.
* Create end user documentation and knowledge base articles.
* Support server, common user applications, desktop services, and network connectivity and associated hardware.

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