HNG STREET OUTREACH HEALTHCARE SPECIALIST
3 weeks ago
Title: Part-Time Street Outreach HealthCare Specialist(Lincoln & Cleveland County)
Reports To: Crystal Walls, HNG Executive Director
Location: HealthNet Gaston, 613 E. Franklin Blvd., Gastonia, NC 28054
Description
A part-time street outreach worker will be embedded with partner agencies to conduct community outreach, emergency assistance, and/or emergency shelter for individuals and/or families experiencing homelessness in those communities. Working with staff from those agencies, this part-time Street Outreach Worker will also be responsible for identifying, locating, engaging, building trust, and connecting unsheltered individuals and families to the CoC's Coordinated Entry System and immediately available crisis interventions. Again, this engagement aims to connect people in need to immediate resources while also creating a pathway to move from the streets to permanent housing.
This work focuses on connecting homeless consumers with resources and services to assist them in stabilizing their mental health and primary health situations and locating shelter and housing.
Essential Duties
The Street Outreach Health Specialist will:
- Focus outreach on the unsheltered, chronically homeless, and other at-risk, vulnerable populations that are experiencing homelessness.
- Build rapport with individuals and families to build trust.
- Partner with other street outreach programs in the tri-counties to conduct street outreach as a team approach.
- Assessed and assisted clients with immediate needs, including food, water, hygiene products, and emergency shelter.
- After engaging with a client, conduct homelessness and healthcare assessments and apply appropriate evidence-based practices, including trauma-informed care, motivational interviewing, and harm reduction.
- Enter data in the Homeless Management Information System (HMIS), which is used to collect client-level data and data on the provision of housing and services to homeless individuals and families.
- Update HMIS record within 24 hours of client entry, exit, service transaction, and/or changed personal information.
- Function as a liaison with homeless housing agencies and community partners involved in Coordinated Entry. Attending weekly case conferencing meetings to advocate for clients on caseload.
- Help clients obtain documentation and/or services. This may include transportation to appointments, assistance with obtaining identification documents, assistance with application for Medicaid, and assistance completing applications for healthcare and/or housing programs.
- Participate in the annual Point In Time Count and complete PIT Count surveys on unsheltered individuals.
- Assist unsheltered homeless individuals to reach safety in a weather emergency, health emergency, or an encampment sweep by law enforcement.
- Compile and prepare monthly, quarterly, and annual progress reports and other required reports for the CoC and the funder(s).
Seeking qualified candidates with:
- Experience in homeless, healthcare, and/or related social services field.
- Effective crisis intervention skills and ability to be supportive and provide guidance in a non-judgmental manner.
- Experience working with client database/data entry. HealthNet Gaston will provide training for the Homeless Management Information System (HMIS).
- Willingness and capacity to work flexible hours/schedule to support community outreach activities outside traditional work week/hours.
- Ability to represent the interests of the Continuum of Care, interact effectively with diverse groups, and be comfortable building successful collaborative relationships with program participants, staff, and other stakeholders.
Minimum Qualifications:
- Detail-oriented with strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Highly proficient in technology (Word, Excel, PowerPoint, Google Docs, TEAMS, Zoom, etc.).
- Must be able to walk for long periods and traverse various terrains.
- A personal vehicle, a valid NC Driver's License, and active car insurance are required. HealthNet Gaston will reimburse for mileage.
- Proven ability to work independently, effectively as an individual, and as part of a team.
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