PATIENT CARE SPECIALIST

2 weeks ago

Oklahoma City OK USA, United States Res-Care, Inc. Full time
Our Company

Amerita

Overview

Come join our closed-door specialty infusion pharmacy Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare professionals.

The Patient Care Specialist will serve as the Voice of Amerita and will be the primary contact for our patients, pharmacies, and medical professionals utilizing Amerita's services. The specialist will field inbound and outbound requests such as: calls to onboard new patients, schedule refill orders, completing patient assessments, and addressing financial concerns.

* Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holiday

Responsibilities

* Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests
* Phone support- Communicates with patients and physician office staff to resolve issues, coordinate medication deliveries, collect co-payments, answer questions, triage calls to appropriate departments as needed
* Inbound calls should be handled using first call resolution customer service practices
* Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system
* Notifies patients/caregivers regarding coverage and payment responsibilities. Collects co-pay balances or out of pocket balances
* Participates in management, departmental, and intra-departmental meetings, and quality improvement activities
* Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs

Qualifications

* High School Diploma or GED
* Associate or Bachelor's degree, Licensed/registered pharmacy technician or as required by state law, Previous experience in Pharmacy, Nationally Certified Pharmacy Technician desired
* Registration with Board of Pharmacy as required by state law, Certified Pharmacy Technician (PTCB), Advanced Certified Pharmacy Technician preferred
* 2+years pharmacy experience
* 3+years pharmacy experience preferred
* Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
* Specialty pharmacy operations, leadership skills desired
* Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills.

About our Line of Business

Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness and entrepreneurial spirit of a local provider. For more information about Amerita, please visit www.ameritaiv.com. Follow us on Twitter and LinkedIn.

Additional Job Information

* Percentage of Travel: 0-25%

Salary Range

USD $20.00 - $26.25 / Hour

  • PATIENT CARE SPECIALIST

    7 days ago

    Oklahoma City, OK 73113, USA, United States Res-Care, Inc. Full time

    Our CompanyAmeritaOverviewAmerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and...

  • PATIENT ACCESS SPECIALIST I

    7 days ago

    Oklahoma City, OK 73113, USA, United States Variety Care Full time

    OverviewDepartment: Patient AccessPosition: Patient Access Specialist IEmployee Category: Non-ExemptReporting Relationship: Patient Access ManagerCharacter Qualities:* Attentiveness-Showing the worth of a person or task by giving my undivided concentration.* Discernment- Understanding the deeper reason why things happen.* Resourcefulness- Making wise use of...

  • PATIENT ACCESS SPECIALIST

    7 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work 7am - 3pm Monday - Friday with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • PATIENT ACCESS SPECIALIST

    7 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Monday - Friday 6:30am - 3pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • PATIENT ACCESS SPECIALIST

    7 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Monday - Friday 1pm - 9pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • PATIENT ACCESS SPECIALIST

    7 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Monday - Friday 7am - 3:30pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • PATIENT ACCESS SPECIALIST

    7 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work with our Access Center team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier...

  • PATIENT ACCESS SPECIALIST

    7 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work with our EZAuth Referral Authorization team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to...

  • PATIENT ACCESS SPECIALIST

    7 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Saturday and Sunday 11am - 11pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • PATIENT ACCESS SPECIALIST SR

    5 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist Sr in Oklahoma City, OK. In this position, you'll work with our Access Center team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live...

  • PATIENT ACCESS SPECIALIST SR

    7 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist Sr in Oklahoma City, OK. In this position, you'll work with our EZAuth Referral Authorization team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people...

  • PATIENT ACCESS SPECIALIST SR

    7 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist Sr in Oklahoma City, OK. In this position, you'll work with our Access Center team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live...

  • PATIENT ACCESS SPECIALIST

    6 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Friday 7pm - 7am with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with...

  • PATIENT ACCESS SPECIALIST SR

    7 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist Sr in Oklahoma City, OK. In this position, you'll work Monday - Friday 8:30am - 5pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • PATIENT ACCESS SPECIALIST SR

    6 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist Sr in Oklahoma City, OK. In this position, you'll work with our Denial Prevention team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live...

  • PATIENT ACCESS SPECIALIST SR

    7 days ago

    Oklahoma City, OK 73113, USA, United States Integris Health Full time

    INTEGRIS Health Cardiovascular Physicians, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist Sr in Oklahoma City, OK. In this position, you'll work Monday - Friday Days with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • PATIENT CARE SPECIALIST

    7 days ago

    Oklahoma City, OK 73134, USA, United States BrightSpring Health Services Full time

    AmeritaAmerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through our growing network of branches and healthcare...

  • PATIENT CARE SPECIALIST

    7 days ago

    Oklahoma City, OK 73134, USA, United States BrightSpring Health Services Full time

    AmeritaCome join our closed-door specialty infusion pharmacy!  Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through...

  • PATIENT CARE SPECIALIST

    2 weeks ago

    Oklahoma City, OK 73134, USA, United States BrightSpring Health Services Full time

    AmeritaCome join our closed-door specialty infusion pharmacy!  Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through...

  • PATIENT CARE SPECIALIST

    7 days ago

    Oklahoma City, OK 73134, USA, United States BrightSpring Health Services Full time

    AmeritaCome join our closed-door specialty infusion pharmacy!  Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients nationwide through...