Sr. Managed Services Engineer with Security Clearance

3 weeks ago

Washington DC United States Penguin Computing Full time
The Penguin Solutions™ portfolio, which includes Penguin Computing™ and Penguin Edge™, accelerates customers’ digital transformation with the power of emerging technologies in HPC, AI, and IoT with solutions and services that span the continuum of edge, core, and cloud
By designing highly advanced infrastructure, machines, and networked systems we enable the world’s most innovative enterprises and government institutions to build the autonomous future, drive discovery and amplify human potential
Overview
Penguin Solutions Managed Services provides dedicated, remote, Linux systems administration for complex, integrated environments involving high-performance computing, cloud, and enterprise systems
This position requires technical skills and the ability to understand, document, configure, administer, troubleshoot, and resolve issues in Linux environments
This is a customer-facing position
Responsibilities • Support a Linux-based, high-performance computing (HPC) and artificial intelligence (AI) environment featuring a wide range of technologies
• Manage and maintain system infrastructure (hardware and software)
• Install, configure, and manage compute, storage, and networking infrastructure of Linux servers • Render professional, timely, and expert user support
• Troubleshoot software and hardware issues
• Manage the RMA process and coordinate support escalations for Penguin Computing and third-party hardware and software
• Fully document processes, procedures, and all work performed
Qualifications • Bachelor’s Degree in Computer Science, Computer/Electrical Engineering, or a related field (or equivalent experience) • TS cleared or willing to pursue • Must be a US Citizen • 8+ years of hands-on experience with UNIX/Linux server environments • 8+ years of proven software development experience focused on performance and scale • Strong Linux systems administration skills and experience with open-source technologies • Understanding of Linux networking implementation and protocols • Strong Ansible scripting • HPC/AI Performance Specialist and practical knowledge of the administration of High-Performance Computing (HPC) technologies, including cluster resource management, job scheduling, Ethernet networking, InfiniBand, etc
• Proven expertise in solving Linux OS and user environment performance issues • HPC Systems Management knowledge (Scyld Clusterware preferred) • Ability to run scaling benchmark codes on large HPC clusters • Familiarity with several cpu and gpu compilers including gcc, Intel, AMD (AOCC, ROCm) and NVIDIA (PGI OpenACC,CUDA) • HPC Scheduler knowledge (SLURM, PBS, LSF) • Data: High-Performance Storage and Parallel file systems used in HPC/AI and Cloud • Datacenter infrastructure knowledge • In-depth knowledge of Linux cluster technologies and optimization techniques
• Linux Certifications (e.g., RHCSA, RHCE) • Cloud Certification (e.g., AWS, GCP) • Able to install, configure, and tune software applications and provide overall support
• Will take initiative to refer to Application OEM/Vendor for Application operations, features, functions, and questions • Will take initiative to refer with customer application experts for collaborative support • Ability to communicate clearly and effectively with team members and clients Compensation & Benefits
The pay range that the Company reasonably expects to pay for this position in Washington, D.C
is $121,000-166,000; the pay ultimately offered within the expected range may vary based on business considerations, including job-related knowledge, skills, experience, and education. The position is bonus-eligible, and there are medical, dental, and vision benefits available
There is a 401k saving plan and other benefits, such as Paid Time Off, Life Insurance, and an Employee Assistance Plan.    Diversity and Inclusion Statement
SGH, together with its affiliates, is committed to creating a diverse environment that embraces differences and fosters inclusion
Equal Opportunity Statement
We are an Affirmative Action/Equal Opportunity Employer and strongly committed to all policies which will afford equal opportunity employment to all qualified persons without regard to age, national origin, race, ethnicity, creed, gender, disability, veteran status, or any other characteristic protected by law.

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