RN Nurse Navigator

3 weeks ago

Rockledge FL United States Health First Full time

POSITION SUMMARY:

To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by functioning as part of a multidisciplinary team in an outpatient setting. The RN Nurse Navigator acts as a patient advocate, educator, and care coordinator for a specific patient population across the continuum of care.

PRIMARY ACCOUNTABILITIES:

Quality/No Harm:

* Coordinate the multidisciplinary team (physicians, advanced practice nurses and other support staff) approach to connect patients with integrated, comprehensive services, specific to their condition.
* Collect and report data from patients on barriers, health care, medications, prior treatments, etc.
* Track, order completion and follow up. Monitor patient compliance with patient treatment plan.
* Participate in performance improvement activities, data collection and continuous quality improvement (CQI) activities.

Stewardship:

* Assist patients with referrals to outside resources and care coordination as needed.
* May participate in the orientation, training and evaluation of new staff.
* Design or participates in the creation of health education materials.
* Collaborate with medical providers, patient care staff and clinic management in the planning and implementation of patient and staff education.

Customer Experience:

* Oversee the planning, scheduling, and implementation of day-to-day clinical activities and procedures for navigated patients.
* Serve as the central point of contact for all navigated patients; including interactions with medical, nursing ancillary service providers.
* Provide education to patients, families, and significant others: acts as an information resource to health care professionals, patients, and the public.
* Provide in-person, phone or written consultation and support to patients and their family members.
* Design and implement patient follow-up contacts and celebrations of key milestones associated with their treatment plan.

QUALIFICATIONS REQUIRED:

MINIMUM QUALIFICATIONS

Licensure: Current Registered Nurse with licensure in the State of Florida

Certification: Current BLS certification.

Work Experience: Minimum 3 years nursing experience in specialty.

PREFERRED QUALIFICATIONS

Education: BSN

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