Residential Service Officer

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Job Summary

The University of Colorado Boulder Police Department (CUPD) encourages applications for a Residential Service Officer The Residential Services Operations unit (RSO Unit) provides residential security for the detection and enforcement of criminal and policy violations throughout CU Residence Life and Student Affairs campus locations. The RSO conducts active patrols and maintains a visible presence, offering the Police Department a means to actively detect violations and respond more readily to emergency or non-emergency needs in the community. This position will communicate between Residence Life Hall Directors, Resident Advisors (RA's) and night staff, the RSO Sergeant/Officers, Police/Dispatch, Fire, and Medical personnel to ensure both operational and administrative efforts are achieved to the safest degree possible during routine and emergency situations.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

The members of CUPD are dedicated to providing the highest quality police services in order to improve community safety, protect life and property, and reduce crime and the fear of crime. To do this, we pledge to develop a partnership with the community, to lead a community dedication to resolve problems, and to improve the quality of life for all CU affiliates. The CUPD is a full-service police agency with 46 sworn and 36 non-sworn employees providing community-based public safety services to a diverse community of 36,000 affiliates 24 hours a day, seven days a week, all year long. Every year the department responds to approximately 20,000 calls for service and ensures the safety and security for all of their PAC-12 Conference athletic events with attendance at football games exceeding 50,000 fans. Patrolling the campus by foot, bicycle, motorcycle, and vehicle, the CU Boulder Police work diligently with the University community and surrounding agencies to ensure a timely and coordinated law enforcement response.

Learn more about our community: CU Student Involvement in CUPD Recruitment, Collaboration with the Campus Community, and our recent national accreditation.

What Your Key Responsibilities Will Be

Patrol and Detection of Violations

* Patrol exterior grounds associated with campus housing areas on foot, bicycle, and vehicle patrols to detect criminal activity and enforce policy violations by taking appropriate action through student conduct referrals, written warnings, administrative citations, and summonses. .
* Foot Patrols will typically be 8 to 10 hours in duration with appropriate break periods, as prescribed by policy.
* Remain safe during contacts with potential violators, including using physical exertion to remove themselves and others from harm in the event of an emergency or harmful incident.
* Communicate and record all interactions by writing detailed reports using law enforcement systems.
* Recognize illegal substances and/or contraband and comprehend takes appropriate measures to interact with police to ensure that engagement occurs in a timely manner.
* Patrol during all weather conditions and extremes and may be exposed to both emergency/non-emergency situations.
* Quickly identify problems, hazards, and threats and then identifies appropriate solutions.

Report Writing and Documentation

* Accurately perceive facts, details, and information presented in a wide variety of ways by real life situations. Consistently writes reports that accurately reflect that information in a professional manner that will be relevant in both civil and criminal proceedings.
* Provide professional testimony at both civil/criminal proceedings regarding their observations and the facts that they investigated.
* Completes reports in the system in a timely manner with very few errors or deficiencies, and in many cases with little supervision and support.
* Use law enforcement technologies including but not limited to radios, computers, and other electronic ticketing, body camera, cell phone, and essential equipment.

Training and Auxiliary Projects

* Participate in opportunities for community engagement such as Coffee with a Cop and student sponsored events. Is required to work for large university events such as football games and concerts at an assigned post.
* Train to maintain operational readiness for a myriad of possibilities while deployed on patrol, special events, or emergency situations.
* Maintain proficiency in public safety skills (i.e. First Responder, CPR/1st Aid, Tourniquet, AED, Incident Command Systems, and other certifications required to maintain an appropriate response to both emergency and non-emergency situations involving threats or actions affecting the life, health, and safety of the community.
* Special Event Security screening processes, etc). Actively participates in special projects and assignments that are consistent with the operational needs of the CUPD and residential community.
* This may include the setup and tear down of equipment such as barricades and signage to provide public safety.

What You Should Know

* This position is designated as both a Campus Security Authority and Essential services.
* Ability to work varying shift work including, daytime, evening, and nighttime periods between the hours of 7pm to 7am (shift duration will vary), work Holidays, and other required dates/times that are common to a Police Department operating 24 hours per day, 7 days per week, 365 days per year.
* Work Special Event Assignments and Emergency assignments in support of the Police Department, sometimes with little advanced notice.

What We Can Offer

* The salary for this position is $55,380 - $58,749.66 annually.
* Shift differential is available, as follows:
* Second shift differential is 7.5% (Shall be paid for all hours worked when half or more of the scheduled work hours fall between 4pm and 11pm, Monday through Thursday).
* Third shift differential is 14% (Shall be paid for all hours worked when half or more of the scheduled work hours fall between 11pm - 6am, Monday through Friday).
* Weekend shift-differential is 20% (Shall be paid for all hours worked when half or more of the scheduled work hours fall between 4pm - 6am, Friday through Monday).
* If hours are evenly split between shifts, the higher shift differential rate applies to all hours worked during the shift.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be daring. Be strategic. Be Boulder.

What We Require

* Must be a Colorado resident to apply.
* Four years of experience in an occupational field related to the work assigned to the position. Education may substitute for the required experience on a year-for-year basis.

What You Will Need

* Must be a Colorado resident to apply.
* Must be 21 years of age and possess a valid Colorado Driver's License in good standing.
* Four years of experience in an occupational field related to the work assigned to the position. Education may substitute for the required experience on a year-for-year basis.
* The incumbent must be able to successfully pass elements of the hiring process that include a full detailed background/personal investigation, a phase I psychological suitability test, a polygraph, an integrity interview, and drug screen. The polygraph will entail disclosure of drug usage and use of illegal substances (including marijuana) could result in disqualification. Additionally, if a conditional job offer is extended, the candidate may also undergo a Phase II psychological exam, a medical exam and a home visit.
* Must complete and maintain all training requirements and policy requirements to obtain a limited commission within the City of Boulder. The commission will be granted to issue City of Boulder Municipal summonses, for violations including underage alcohol possession, and possession and/or sale of marijuana.

What We Would Like You to Have

* Previous experience in loss prevention, criminal justice, military, law enforcement, corrections, or other sensitive security services, especially in an educational environment.
* Ability to conduct investigations and complete detailed reports.
* An Associate's or Bachelor's Degree or higher is preferred but not required.

Special Instructions

To apply, please submit the following materials:

* A current resume. Must include date ranges and whether full-time or part-time work.
* A cover letter that specifically addresses the job requirements and outlines qualifications.
* DD-214 for veteran applicants. Qualified veterans are eligible for veteran preference points within the State classified system. If you are a veteran and would like to have your DD214 evaluated to determine your eligibility for preference points, please attach a copy of your DD214 to this posting. If you do not wish to upload a DD214, please email a copy to HRESmail@colorado.edu or send it via fax at 303-492-4693 and reference the job to which you are applying.
* If using the educational substitution for experience: proof of degree or transcripts.

We may request references at a later time.

Please apply by May 12, 2024 for consideration.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.

Select here for additional information regarding Classified Staff positions: www.cu.edu/cu-careers/special-instructions-classified-staff-applicants

Essential Services

This position is designated "essential services." The incumbent is required to respond to requests for work during campus emergencies (snow, wind, rain, flood and any other natural or man-made event) and report to work for his / her regularly assigned shift during emergency campus closures.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu