3843 - COORDINATOR QUALITY COMPLIANCE CLINICAL

**Discover Vanderbilt University Medical Center:** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

**Organization:**

Quality and Safety

**Job Summary:**

JOB SUMMARY

Works with Quality Manager to facilitate and oversee the laboratory safety program and compliance with all safety regulatory requirements from OSHA, State of TN and CAP. Serves as expert resource in laboratory safety; trains staff, students and physicians. Performs limited administrative duties in absence of supervisor. Develops and implements new techniques and methodologies and recommends for improved effectiveness, outcomes and operational efficiency.

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KEY RESPONSIBILITIES

- Ensures effective operations of the department through coordination/integration of processes both intralaboratory and extralaboratory departments.

- Identifies, processes and analyzes patient samples using appropriate laboratory protocol.

- Instructs employees, students, residents and/or physicians in a classroom and/or laboratory setting in procedures, technique and theory; documents training and competency of new employees and regular staff annually.

- The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

- Quality Assurance (Intermediate): Maintains an open mind and appreciation of the big picture rather than rushing to traditional or historical conclusions or approaches. Possesses sufficient knowledge, training, and experience to be capable of successfully demonstrating quality management techniques with a group without requiring support and instruction from others. Able to train and educate by setting the example, giving instruction, providing leadership, and generally raising the level of performance of others. Has made and facilitated improvements to business processes within the scope of project assignments. Consistently delivers superior products and services.

- Diagnostic Testing (Intermediate): Demonstrates proficiency of diagnostic testing in practical applications. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering results.

- Equipment Maintenance (Intermediate): Demonstrates mastery of preventive maintenance in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully maintaining equipment, products, or systems without requiring support and instruction from others. Able to conduct predictive maintenance on core products and equipment.

Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings.

These areas are crucial to Vanderbilt Health's reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South.

Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.

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**Core Accountabilities:**

Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a go-to resource for colleagues with less experience; may lead small project teams.

**Core Capabilities** **:**

Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

**Position Qualifications:**

**Responsibilities:**

**Certifications:**

LIC-Medical Laboratory Act - Tennessee, Medical Laboratory Technician - American Society of Clinical Pathologists (ASCP)

**Work Experience:**

Relevant Work Experience

**Experience Level :**

5 years

**Education:**

Bachelor's

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled

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