TOW TRUCK OPERATOR/CUSTOMER SERVICE
1 month ago
$21/hr for overnight shifts
MAIN RESPONSIBILITIES
Basic Function - Greet and assist passengers in navigating through, and around the
airport. Direct taxicabs to any and all persons requesting one. Dispatch a sufficient
number of taxicabs to the terminal or to other loading points and the terminal. Assist
passengers in acquiring their luxury limousines. Provide information to passengers who
need assistance in getting to other forms of ground transportation.
Essential Duties and Responsibilities
● Greet passengers at taxi curbside in Ground Transportation area of airport and offer
them assistance or directions.
* Operate tow truck to relocate vehicles as requested by client and/or Management
* Provide assistance to customers who have forgotten where they parked their vehicle
* Use specialized vehicles to jump start customers vehicles as needed
* Operate cash register as needed
* Control traffic at entrances and exits as needed
● Communicate with drivers, co-workers, and supervisors and address any concerns.
● Write factual reports regarding items that deviate from normal operation.
● Order luxury limousines from Ground Transportation when needed, and log
information regarding limousines on limo logs.
● Identify and report any safety issues immediately to supervisor.
● Clean and maintain surrounding work area (to include glass cleaning, and sweeping
of trash). Clean break room (to include emptying trash, vacuuming, wiping down of
table).
● Other duties may be assigned.
MINIMUM QUALIFICATIONS
● Must be 18 years of age or older at time of hire.
● Knowledge of metro area is desirable.
● Customer service experience preferred.
● Prior airport experience is preferred.
● Must have an excellent attendance and arrive to work on time when scheduled and
have access to reliable transportation.
Availability to Work: Special shift requirements, if any, will vary depending on a
location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or
week-ends may be required.
License Requirement : The individual will be required to have and maintain a valid
state-issued driver's license with a current address and acceptable driving record.
Language skills: Must be able to read and write English exceptionally well. Ability to
communicate effectively with passengers, drivers, and co-workers on socio-economical
levels. Ability to read, and comprehend simple instructions, and short correspondence.
Be able to write simple correspondence and/or reports legibly. Ability to effectively
present information one-on-one and in group situations to passengers, and drivers.
Mathematical Skills: Ability to add and subtract two digit numbers.
Reasoning Ability: Ability to
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