Field Desktop Support L3
2 weeks ago
Tier 3 (L3) IT infra support is the final line of support and comprises a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, a Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues.
With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service.
● Inventory management for Server/Network equipments.
● GALC requests - setting up terminal, creation, physical/virtual.
● Pre-shift checks - GALC/ICS, servers, systems, DPS,etc.
● Change requests - port activations, switch installs, cabinet remediation (ups/hvac), Preventive.
● Maintenance activities (UPS/HVAC/Generator).
● ; Network Drops/setup assistance/ Confirmation - Change controls, switch install, power, network.
● drop, vlan, firewall, Other network tasks.
● Time card boxes (Kronos clocks and vendor time clocks - installs/support).
● Rack and Stack equipment, camera installs.
● Data Ce
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Field Desktop Support L3
2 weeks ago
Ann Arbor, United States Tata Consultancy Services Full timeTier 3 (L3) IT infra support is the final line of support andcomprises a technical team that deals with technical problems.Troubleshooting,configuration, database administration, and repair for server, network,infrastructure, Data Center, email, file shares, and other infrastructureissues. Besides always having the ability to deploy solutions to newproblems,...
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Field Desktop Support L3
2 weeks ago
Saline, KS, United States Tata Consultancy Service Limited Full timeTier 3 (L3) IT infra support is the final line of support and comprises a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new...
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Field Desktop Support L3
2 weeks ago
TROY, GA, United States Tata Consultancy Service Limited Full timeTier 3 (L3) IT infra support is the final line of support and comprises a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new...
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IT Desktop Support Technician
7 days ago
Ann Arbor, United States TEKsystems Full time*Are you interested in gaining an opportunity with an organization that could prosper your IT career to wherever your IT career goals align? One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a great opportunity for someone to get their foot in the door with a local...
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Desktop Support Specialist Intermediate
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Information Technology Support Technician
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IT Support Analyst
5 days ago
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Support Specialist
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Ann Arbor, United States Integrated DNA Technologies Full time**Support Specialist** Integrated DNA Technologies (IDT) Location Ann Arbor, Michigan, United States of America Category Information Technology Job Id R1188883 Our career site no longer supports applications submitted via Internet Explorer. For a better experience, we recommend using Chrome, Firefox, Edge, or Safari. Thank you. * You have reviewed the...
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IT Support Analyst
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Ann Arbor, United States RealTruck.com Full timeDescription POSITION SUMMARY The IT Support Analyst will serve as the main point of contact for technical support requests related to computer systems, hardware, networks, or related software. This position will respond to queries, analyze the issue, isolate the problem, and determine and implement solutions. This role will be responsible for day-to-day IT...
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IT Support Analyst
5 days ago
Ann Arbor, United States RealTruck Group Inc Full timeJob DescriptionJob DescriptionPOSITION SUMMARYThe IT Support Analyst will serve as the main point of contact for technical support requests related to computer systems, hardware, networks, or related software. This position will respond to queries, analyze the issue, isolate the problem, and determine and implement solutions. This role will be responsible...
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Desktop Support Specialist
20 hours ago
N/A, N/A, United States Alera Group Full timeAlera Group is looking for a motivated Desktop Support Specialist who brings experience and enthusiasm that fits well in a rapidly growing enterprise company. Our primary hybrid schedule locations include Las Vegas, NV, Baltimore, MD, Beachwood, OH, and Philadelphia, PA. Are you looking to be part of a company where you have exciting opportunities to...
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Field Manager
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Ann Arbor, United States Esperion Full timeCompany Overview Our Mission: At Esperion, we are working tirelessly to deliver innovative medicines that help patients reach their goals today, tomorrow, and into the future. Esperion is a fully remote based company with a corporate headquarters located in Ann Arbor, MI. The Company offers a competitive salary including a performance-based bonus program and...
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Housing Support Supervisor
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Patient Financial Counselor-Division Support
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Ann Arbor, United States Trinity Health Full timePOSITION DESCRIPTION: The Patient Financial Counselor-Division Support acts as a financial advocate for the patient and as liaison between the office, Revenue Site Operations (RSO) and Patient Financial Services (PFS). Under limited supervision, determines liability on patient accounts and works with patients or their representatives to provide financial...
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Field Service Technician
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Ann Arbor, United States Gudel Full timeJob DescriptionJob DescriptionSalary: The Purpose of the Position:The Field Service Technician will represent Güdel at Customer facilities executing installation, troubleshooting, rebuild, supervision, and/or preventative maintenance activities to optimize our customers processes and machinery. Essential Duties and Responsibilities:Troubleshoot, repair,...
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Field Service Technician Ann Arbor, MI
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Ann Arbor, United States Tomra Full timeJob DescriptionJob DescriptionCompany DescriptionTOMRA North America, is a top International Reverse Vending and Recycling Company. At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. Job DescriptionField Service TechnicianTOMRA North...
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Sales Support Specialist
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Ann Arbor, United States Sartorius North America Full timeAs the Sales Support Specialist, you will work closely with the sales and marketing teams to ensure system efficiency of resources and features, along with other integrated tools. As the position holder, you will work to support Sales teams to coordinate administrative tasks, samples and demo. This is a hybrid position located in Ann Arbor, Michigan and the...
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Assistant Coach: Track
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Ann Arbor, United States Concordia University Wisconsin Full timeConcordia University is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church and in the world. Position Summary The Athletics Department at Concordia University Ann Arbor, a private NAIA institution in Ann Arbor, Michigan, is seeking qualified individuals for the position...
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Assistant Coach: Track
6 days ago
Ann Arbor, United States Concordia University Wisconsin Full timeConcordia University is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church and in the world. Position Summary The Athletics Department at Concordia University Ann Arbor, a private NAIA institution in Ann Arbor, Michigan, is seeking qualified individuals for the position...