PATIENT CARE ADVOCATE

3 weeks ago


Colorado Springs CO USA, United States Serenity Healthcare Full time

Patient Care Advocate

Location: Colorado Springs, CO 

Start your career at Serenity Healthcare Are you passionate about helping customers achieve an exceptional experience? Serenity is seeking an individual that has previous entry-level sales experience and customer service. In this role, you will advocate for our clients and help take back their lives by providing support and compassion. With your sales expertise, you will be educating our clients on the treatments that we offer. 

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

 

Other Responsibilities 

  • Provide the highest level of customer care through compassion and understanding.
  • Gather, review, and verify all pertinent information in relation to the customer and their visit. 
  • Communicate directly with participating healthcare providers regarding patient’s care.
  • Educate our customers on the treatment options Serenity provides.

Benefits

  • Pay ($22/hr) 
  • Shortened Work Week 
  • Career Growth Opportunity
  • Paid Time Off
  • 10 Major Holidays Off
  • 401k
  • Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
  • Never work a Sunday
  • Employee Referral Program 

Qualifications 

  • High School Diploma or GED.  
  • Excellent verbal and written communication.
  • Previous experience working with computer-based information systems. 
  • 1+ year of experience in a full-time customer service role.

About Serenity:

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

*This position is contingent on successfully completing a criminal background check upon hire.

In accordance with Colorado's Equal Pay for Equal Work Act this position pays $22/hour.

Powered by JazzHR



  • Colorado Springs, United States Serenity Healthcare, LLC Full time

    Patient Care Advocate Location: Colorado Springs, CO Start your career at Serenity Healthcare! Are you passionate about helping customers achieve an exceptional experience? Serenity is seeking an individual that has previous entry-level sales experience and customer service. In this role, you will advocate for our clients and help take back their lives by...

  • Patient Care Advocate

    2 weeks ago


    Colorado Springs, United States Serenity Healthcare, LLC Full time

    Patient Care Advocate Location: Colorado Springs, CO Start your career at Serenity Healthcare! Are you passionate about helping customers achieve an exceptional experience? Serenity is seeking an individual that has previous entry-level sales experience and customer service. In this role, you will advocate for our clients and help take back their lives by...

  • Patient Care Advocate

    1 month ago


    Colorado Springs, United States Serenity Healthcare, LLC Full time

    Patient Care Advocate Location: Colorado Springs, CO Start your career at Serenity Healthcare! Are you passionate about helping customers achieve an exceptional experience? Serenity is seeking an individual that has previous entry-level sales experience and customer service. In this role, you will advocate for our clients and help take back their lives by...


  • Colorado Springs, United States Serenity Healthcare, LLC Full time

    Patient Care Advocate Location: Colorado Springs, CO  Start your career at Serenity Healthcare! Are you passionate about helping customers achieve an exceptional experience? Serenity is seeking an individual that has previous entry-level sales experience and customer service. In this role, you will advocate for our clients and help take back their lives by...

  • Patient Care Advocate

    2 weeks ago


    Colorado Springs, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionPatient Care AdvocateLocation: Colorado Springs, CO Start your career at Serenity Healthcare! Are you passionate about helping customers achieve an exceptional experience? Serenity is seeking an individual that has previous entry-level sales experience and customer service. In this role, you will advocate for our clients and...


  • Balch Springs, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Under the direction of a Kidney Care Advocate Manager, collaborates with internal and external care teams, to ensure a positive experience for every patient living with kidney disease through education, modality options, access placement and follow through, and if applicable, to eventual admission into kidney care services. Assists with...

  • Customer Advocate

    6 days ago


    Colorado Springs, United States Serenity Healthcare, LLC Full time

    Customer Advocate Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Customer Advocate for our team. As a Customer Advocate,...

  • Customer Advocate

    7 days ago


    Colorado Springs, United States Serenity Healthcare, LLC Full time

    Customer AdvocateLearn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Customer Advocate for our team. As a Customer Advocate,...

  • Customer Advocate

    1 week ago


    Colorado Springs, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCustomer AdvocateLearn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Customer Advocate...


  • Balch Springs, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** **Bilingual preferred (Spanish speaking)** **PURPOSE AND SCOPE:** Under the direction of a Kidney Care Advocate Manager, collaborates with internal and external care teams, to ensure a positive experience for every patient living with kidney disease through education, modality options, access placement and follow through, and if...

  • Registered Nurse

    1 week ago


    Colorado Springs, CO, United States Surgical Care Affiliates Full time

    RN PreOp PACU - Optum Peak Endoscopy Center Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal:...

  • Registered Nurse

    1 month ago


    Colorado Springs, CO, United States Surgical Care Affiliates, LLC Full time

    Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...

  • Registered Nurse

    1 month ago


    Colorado Springs, CO, United States Surgical Care Affiliates, LLC Full time

    RN PreOp PACU, Pool - Surgical Center of the Rockies Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a...

  • Registered Nurse

    1 month ago


    Colorado Springs, CO, United States Surgical Care Affiliates, LLC Full time

    RN PreOp PACU, Pool - Optum Peak Endoscopy Center Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common...


  • Colorado Springs, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** *No experience necessary - Fully paid training provided **About this role:** As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when they come into...

  • RN Care Management

    1 month ago


    Colorado Springs, CO, United States US Renal Care Full time

    RN, Market Management, Value-Based Care Colorado Springs, CO MUST BE ONSITE IN COLORADO SPRINGS The Value-Based Care Management Registered Nurse interacts in-person and telephonically with chronic kidney disease patients, families, and support networks to provide comprehensive assistance in all areas related to ongoing education, medical history,...


  • Colorado Springs, CO, United States Surgical Care Affiliates Full time

    Pre/Op Pacu Charge Nurse - Optum Peak Endoscopy Center Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a...


  • Colorado Springs, CO, United States Res-Care, Inc Full time

    Registered Nurse Case Manager - Hospice Abode Hospice and Home Health Our Hospice Registered Nurse (RN) Case Managers are the heart of our organization! In this role, you will support your patients by providing direct care and coordinating with the interdisciplinary team to ensure that both patients and their families have an optimal care experience....

  • Patient Care Coach

    2 weeks ago


    Colorado Springs, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionPatient Care Coach    Onsite – Colorado Springs, CO Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment....

  • Patient Care Coach

    1 week ago


    Colorado Springs, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionPatient Care Coach    Onsite – Colorado Springs, CO Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment....