APPOINTMENT SETTER TELEMARKETER
3 weeks ago
FAST growing home improvement company with lots of opportunities to grow.
Responsibilities:
+ Deliver scripted pitch to the homeowners
+ Adjust scripted pitch to meet needs of specific homeowners
+ Handle homeowner's questions and objections
+ Obtain homeowners information including names and addresses phone numbers etc.
+ Receive appointments over the telephone
+ Input appointment details into the computer system
+ Input homeowners' information and important details of conversation
+ Confirm appointments placed with canvassers or sales representative
+ Issue appointments for reps to meet prospective homeowners
+ Quality control phone calls
+ Answer telephone calls from potential homeowners who are responding to advertisements
+ Contact homeowners to follow up on initial interaction
+ Update lead information and maintaining reports
+ Set appointments and schedule leads for our Outside Sales Reps
+ Handle customer inquiries both telephonically and by email
+ Research required information using available resources
+ Provide customers with product and service information
+ Update existing customer information
+ Follow up customer calls where necessary
+ Document all call information according to standard operating procedures
+ Complete call logs
+ Computers, CRM skills and excellent customer service skills is a MUST, Quick Learning and
+ Follow-up skills are important.
Education and Experience:
+ Knowledge of sales and marketing principles and strategies
+ Relevant work experience in telemarketing, sales, marketing, or promotions
+ Product knowledge --Training provided
+ Proficiency in relevant computer applications
Key Competencies:
+ Communication skills Information gathering & management
+ Persuasiveness Adaptability
+ Initiative Tenacious- Resilient Stress tolerance
+ High energy level Self-Motivation
+ Industry best training
+ Ongoing Support
+ Advancement Opportunities
The average appointment setter can make between makes $480.00 to $700.00+ weekly with hourly and commission
· Days: Monday- Friday- and able to work two Saturday per month-required (day or afternoon hours available
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