REGISTERED NURSE
4 weeks ago
Overview:
- Telephone support and triage for patients, scheduling problem visits or nurse visits when appropriate, offering symptom management, supporting refill requests and answering visit follow-up questions
- Provide patient education, particularly around chronic conditions; may occur in person, over the phone or in groups
- Monitoring and coordinating delivery of the care plan
- Forming relationships with patients and their caregivers to support prevention focused care and ED/ hospital diversion, where appropriate
- Provide direction to MAs to support delivery of procedures, telephonic support and patient instructions
- Conduct medication and testing authorizations
- Deliver an exceptional patient experience through service, responsiveness and care
Must Have Skills/Qualifications:
- Good Clinical Practices (GCP)
- Medication Adherence
- 1+ years of experience
- BLS Certification
- EMR Experience
Soft Skill/Attribute Requirements:
- Empathetic
- Be able to work in fast paced environment
- Positive attitude
- Professional
Schedule/Shift:
- Monday through Friday
- 8 to 5
-
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