Systems Engineer I

Description

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

PRIMARY PURPOSE OF POSITION

The IT Systems Engineer I position serves as the foundation for more senior roles within the IT department. It requires a strong understanding of information technology, problem-solving skills, and the ability to work effectively both independently and as part of a team. Candidates will possess the experience and skills to assist and serve by providing technical insights to project managers and stakeholders regarding IT system solutions being deployed within the enterprise environment. The IT Systems Engineer I will be expected to support the design, configuration, delivery and maintenance of IT solutions under the guidance of a Sr. Engineer or Manager. Must have the aptitude to understand and support IT infrastructure, product and platform solutions. Must be able to support the des ign and delivery of fundamental IT system initiatives, to include cloud, non-cloud, and hybrid-cloud systems. Work in collaboration with other IT teams, leadership, enterprise business partners, vendors and project/design teams, in all aspects of the secure & reliable hosting of applications throughout Exelon's large & complex enterprise and real time operational environments.

Note: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday).

PRIMARY DUTIES AND ACCOUNTABILITIES

• Participates in discussions with business partners and vendors to gather information. Assist with supporting leadership, architecture, project teams and end users to identify system requirements. Assists with writing system specifications, logical & physical architecture diagrams, and implementation plans. Delivers practical, efficient, and cost-effective solutions that satisfy business needs, including hands-on configuration, troubleshooting and optimization and supporting metrics for the same. 
• Work closely with others to assist development of future plans, resource requirements, migration strategies, and project schedules. Provide input into presentations to Engineering and Architecture Review Boards. Understand the current technologies and service offerings within the industry. 
• Responsible for engineering, documenting, implementing and supporting solutions at the component level, including hands-on configuration, troubleshooting and optimization and supporting metrics for the same. 
• Provide supporting data to leadership and peers about risks identified during business impact analysis, site risk assessments and disaster recovery planning. Design, support and maintain custom system integration with other platforms, specific to the needs of the customers. Maintain relevancy and knowledge in current and evolving emerging IT systems technologies. 
• Develop technical knowledge and business acumen within discipline or function. 

JOB SCOPE

Assist with designing, implementing, supporting, and documenting infrastructure systems Develop and maintain knowledge of technology and its application across our business areas or for our customers Promote knowledge via seminars, presentations and publications within IT and Exelon Participate in technological innovation to drive new business opportunities and solve complex business problems Requires moderate skill set and proficiency in discipline. Conducts work assignments under direct supervision with limited latitude for independent judgment.

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor's degree in computer science, Information Systems, Computer Networking with 2 - 4 years' experience in IT infrastructure design, application design, cloud computing, disaster/recovery, or 3-6 years of relevant experience
• Experience with system administration
• Experience with drafting technical documentation
• Demonstrated ability to think and apply skillset beyond the day-to-day operations
• Demonstrated ability to use technical resources and collaborate to solve problems
• Demonstrated ability to effectively communicate technical information in non-technical terminology (written and verbal)
• Demonstrated strong teamwork skills with self-motivation in a rapidly evolving environment
• Demonstrated knowledge of industry trends .
• Basic knowledge of financial impact analysis
• Troubleshooting & Monitoring: Understand basic monitoring concepts and how tools are used to meet those requirements. Perform basic independent troubleshooting by looking through logs and can investigate and fix simple code issues. May require help to troubleshoot complex issues.
• Cloud Technologies: Provide technical expertise and/or engineering support for cloud solutions
• Security Basics: Basic understanding of security best practices
• Scripting & Automation: Ability to create simple scripts

PREFERRED QUALIFICATIONS

• Experience administrating servers on-prem (physical and virtual) and in Microsoft Azure
• Experience with scripting language such as PowerShell
• Zerto experience.
• Certifications such as Azure Administrator, VMware, and Windows Server preferred.
• Demonstrated ability with knowledge in current versions of VMware hypervisor technology.
• Working level knowledge: Backups, RAID, SAN, and NAS storage
• Excellent communications skills - Able to effectively communicate highly technical information in non-technical terminology (written and verbal).
• Makes well-thought-out decisions on complex or ambiguous issues.
• Understanding of change management principles associated with sustaining high availability of systems and preventing change related incidents due to human performance factors.
• Takes good directions from Team Leads and Manager in performing required work.
• Independence level: works under supervision of Team Leads and/or Manager.
• Manage, Design and Provide Oversight for Microsoft Windows 2008-2022 servers from both a hardware and operating system standpoint.
• Manage, Design and Provide Oversight for VMware vSphere hypervisor to allow hosting of servers in a virtualized highly available environment.
• Implement and maintain server processes and configurations
• Support the production release management system for documenting, planning, and implementing IT changes.
• Plan, coordinate, communicate and implement security patching activities for wintel server platforms.
• Refine and automate regular processes, track issues, and document changes
• Provide 24x7 support and participate in on call rotation for critical production systems in support of the Wintel Operations teams for escalation

• Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $84,000-$126,000
• 401(k) match and annual company contribution
• Medical, Dental and Vision Insurance
• Life and disability insurance
• Generous paid time off, including vacation, floating and fixed holidays and sick time
• Maternity leave as well as paid bonding/primary caregiver leave or parental leave for the birth or adoption of a child or to care for an ill family member, as applicable (eligibility based on position)
• Long Term Incentive Plan for eligible positions
• Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement
• Referral bonus program
• And much more