Program Manager

Overview

A Residential Program Manager is needed to help us in our endeavor to build the healthiest community in the nation … one person at a time.

The Mission: 
At SummitStone Health Partners, we strive to foster trust, empower recovery, and inspire hope to strengthen and enrich our Northern Colorado community.

We need your help to make this vision a reality.  

We are building a team who believes in providing crucial services at crucial times, helping the people in our community at their most vulnerable — particularly those who are often overlooked and underserved.

We Embrace Our Diversity

Come As You Are:

A core value here at SummitStone. 

We want you to be your authentic self while at work, so we welcome and actively seek team members of different backgrounds, identities and experiences. SummitStone is committed to fostering a diverse and inclusive environment, honoring each individual's whole self by embracing differences in race, ethnicity, ability, age, gender, sexual orientation, spiritual beliefs, socioeconomic status, language and the inherent intersections of many different identities. We invite everyone to share our journey and are proudly an equal opportunity employer.

This valuable leader is as a member of the Acute Management team to provide administrative, and operational oversight of the Garcia House Circle Program, to meet the needs of clients who need residential care to manage their substance use disorder and mental illness. Garcia House, a 16-bed residential treatment program, exists to provide the highest quality care for those with substance use, mental illness, and often multi-systems involvement.  The work you do with our team will directly improve health outcomes by ensuring these crucial residential treatment beds are available within our community.  

This strong leader manages daily operations of the program, ensures programming adheres to licensing guidelines and applicable rules and regulations, and that treatment rendered is ethical and applicable to the needs of the population. This leader will also collaborate with the leadership team to ensure service lines are operating effectively, identify opportunities for administrative efficiencies, and streamline workflows to maximize capacity.  This position provides leadership across Garcia House’s multi-disciplinary team and prepares the team for new and emerging treatments and/or service array changes. 

SummitStone leaders exemplify the ability to: influence (inspire and empower others to achieve their goals), stewardship (responsibility to manage and protect the resources that have been entrusted to them), and vision (foresight and perspective to see opportunities and the courage to pursue them).  

 Essential Duties and Responsibilities:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage daily operations of the program ensuring a healthy and safe work environment, availability of robust treatment programming, and waitlist and bed management. 
• Provide leadership to a combination of program supervisors, team leads, and/or assigned mental health and substance use disorder treatment staff.  

• Serve as a resource to program staff, including case managers, clinicians, behavioral health technicians, nurses, providers, team leads, and supervisors.

• Act as a bridge between programs, promoting and supporting the culture of SummitStone.

• Build/maintain an effective high-performing team. Appropriately reward and recognize staff. Develop and grow staff. Develops and fosters team values.

• Contributes to the strategic planning process. 

• Contribute to the overall management of the organization through the development of strategy, policy, and procedures. Assists to drive policy and procedure changes when necessary.

• Gather data and prepare a variety of reports to assist with evaluating services, determining capacity, or measuring program outcomes. Assist in outcome monitoring and program or process improvement. Ensures accurate records and reporting for all grants/contracts assigned.

• Maintains close and cooperative relationships with community agencies and other public agencies in carrying out the mission of the organization.

• Collaborate with staff and peers to improve processes and procedures. 

• Evaluate staff performance for direct reports; addresses performance issues, resolves conduct and ethical issues; carries out disciplinary action when needed. 

• Build and maintain strong positive relationships with suppliers, negotiating contracts and driving performance improvements. 

• Coordinate implementation of new projects and initiatives.

• Participates on committees (both internal and external), in meetings, and works on projects.

• Perform other duties as assigned.

Education and Experience: 

• 3 to 5 years of leadership experience, preferably in healthcare.
• Bachelor’s degree in healthcare, human services, business or related area.
• Experience in program development and managing projects.
• An equivalent combination of education and experience may be evaluated and considered. 

Licenses and Certifications:

• Valid Colorado driver’s license

Knowledge, Skills, and Abilities:

• Strong knowledge and use of Microsoft Office tools.
• Skilled in analysis and applicable market research
• Skilled in effective oral, written, and presentation communication. 
• Skilled in bilingual oral and written communication preferred.
• Skilled in critical thinking and problem solving. 
• Skilled in providing high quality customer service.
• Skilled in organizing work and achieving goals and objectives.
• Ability to work independently and as part of a team.
• Ability to manage multiple priorities.
• Ability to travel between various sites and partner organizations.
• Ability to work flexible hours.
• Knowledge of diversity and inclusion with the relevant ability to engage, communicate, interact, and work effectively and cooperatively with people of different backgrounds, identities, and culturally diverse communities.
• Ability to maintain honesty and integrity in all aspects of the job.
• Ability and willingness to adhere to attendance requirements, including regular and punctual employee presence.
• Ability to promote and follow policies, procedures, guidelines, and work rules.
• Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment, and report unsafe conditions to the appropriate supervisor.

Total Rewards

Based on a 40-hr. work week.

• $83,491 - $105,000

Outcomes and Benefits

 We know that most people aren’t just searching for a job, they’re searching for a career. But more than that, they’re searching for a sense of belonging and purpose. Whether you’re at the start of your journey or you already know where you want to be, you will have access to a level of support and teamwork that is uncommon in the field of behavioral health today. 

Along with that, positions are eligible* for range of benefits including: 

Time that you deserve for a balanced life.

• Flextime Scheduling
• Paid Time Off (PTO)
• Ten paid holidays, including one floating holiday.
• Extended Leave Bank (ELB)

Financial benefits

• 403(b) Retirement Plan with an employer match
• Cafeteria 125 Plan
• Loan forgiveness program eligibility.
• Referral Bonus available for employees who refer new hires.
• Ongoing support for learning and development, including reimbursement and supervision for license and certification.

Health, Medical, and Wellness

• Medical Insurance
• Dental & Vision Insurance
• Life Insurance and Long-Term Disability (LTD)
• Malpractice Insurance
• Option to participate in Employee Resource Groups

 *Based on working 20+ hours per week

SummitStone will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your recruiter know.

Questions?  Please email us at hiring @summitstonehealth.org