Communications Focal Point- Tyndall AFB with Security Clearance

3 weeks ago

Panama City FL United States DAWSON Full time
Mahalo for your interest in this role Please see the full position description below and click Start Your Application when ready
For more information about DAWSON, please visit dawsonohana.com
Communications Focal Point Summary: To provide management and labor necessary to support Continental United States NORAD Region (CONR), First Air Force (1 AF) Air Forces Northern (AFNORTH), Air Forces Space (AFSPACE) Tyndall AFB, FL and its associated units at Eastern Air Defense Sector (EADS), Rome, NY; and Western Air Defense Sector (WADS) at Joint Base Lewis-McChord (JBLM) AFB, WA
Will be performed in accordance with all applicable laws, regulations, Component-Numbered Air Force (C-NAF), Headquarters Air Force (HAF) standards, instructions, and commercial practices
Duties and Responsibilities
• Shall provide status monitoring and reporting services for CONR-1 AF (AFNORTH/AFSPACE) Command, Control, Communications, Computers, and Intelligence (C4I) systems including those used by the AOC, battle control centers, Joint Air Defense Operations Center (JADOC), radars, radio sites, and aircraft alert sites.
• Act as the single focal point for supported organization's communications problem resolutions
Prepare daily reports and briefings as required
Maintain the master station log (MSL)
Monitor available tools for reportable incidents and status reporting, obtain clarification from originating agency, manage a historical database for trend analysis on outages/limiting factors (LIMFAC), and provide management with accurate up-to-date information.
• Conduct authorized service interrupt (ASI) coordination
Perform facility circuit information tracking (FaCIT) system duties
Perform 'Open View' or 'What's Up Gold' monitoring duties
Perform Google Earth application duties
Continuously track system and circuit status and advise organizational leadership, and/or appropriate division/team, of outages exceeding 10 minutes
For higher priority systems, networks, or circuits, immediate notification of any outage may be required.
• Ensure periodic systems checks are conducted on all systems to ensure full operational status
Assign, track, and prioritize job control numbers.
• Coordinate with information operations (IO) team on all communication degradations and outages to help identify vulnerabilities, deliberate attacks, and alternate procedures as required.
• Oversee and direct configuration management as required.
• Obtain/maintain client system administrator (CSA) privileges/status
Enable first look troubleshooting when sitting position on operational floor to include basic functions such as unlocking user accounts, organizational mailbox maintenance, and mapping drives and printers.
• Open job tickets with network control centers (NCC) and Air Education and Training Command (AETC) network operations security center (NOSC) agencies for resolution to mission critical system outages riding their domain.
• Operate Recall Systems
Upload database changes; create scenarios and activate scenarios.
• Training may consist of the following: Attend conferences, symposiums, and training course/sessions as needed, Anti-Terrorism Training, Derivative Classification Training, Ancillary Training, Operations Security, Training in support of new or updated technology for the mission requirements, Crew Mission Ready Certification
Qualifications
• Experience comparable to Air Force Enlisted with a military grade of E5 - E7 has been used to meet this requirement.
• US Citizenship and have a DoD government security clearance SECRET
• Demonstrate skill in verbal and written communication
Contingent upon award
DAWSON is an Equal Opportunity/Affirmative Action/VEVRAA federal contractor
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law
DAWSON offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment
Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more
DAWSON gives preference to internal candidates
If no internal candidate meets our qualifications, external candidates will be given consideration.

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