Customer Service Representative

2 weeks ago


Woodinville WA United States Express Employment Professionals Full time

Position: Customer Service Representative
Type: 
Full-Time, Evaluation to Hire
Location:
Woodinville
Pay:  $22 per hour 
Schedule: Monday – Friday, 7:00AM - 3:30PM or 7:30AM - 4:00PM

Job Details: We are looking for a customer-oriented service representative to support our Dealer Customers, Sales
Representatives, and homeowner/end-users. Through phone and computer interaction, provide
product/service information, enter orders, and be a resource in a moderate paced work environment.
The successful candidate must be a people person, be flexible, and willingness to learn new things and
directions.

Responsibilities: 

• Work in a team environment (2-4 CSRs), interacting internally with multiple departments
• Answer volume of external phone calls/emails from Dealer Customers, Sales Reps, &
   homeowners
• Enter quotes and customer orders (shared responsibilities for CS team)
• Multitask/prioritize resolution of multiple issues/requests for information
• Follow company procedures and policies

Qualifications/Requirements:

• Comfortable talking on the phone
• Active listener & problem solver
• Basic computer skills--Microsoft Office (Word, Excel & Outlook)
• Prior customer interaction experience (retail, reception, customer support)
• Speaks clearly
• Willing to ask questions
• Ability to sit for extended periods
• High School diploma

Benefits Available to Eligible Express Associates:

- Medical Plan
- Dental Plan
- Holiday Pay (6 Days Observed)
- 401 (k) Retirement Savings Plan
- Vision/Eyewear Plan
- Life Insurance
- Prescription Drug Reimbursement
- Short-Term Disability
- Referral Bonuses 

Express Office: Lynnwood
19009 33rd Ave W Ste 204
Lynnwood, WA 98036
425-775-4903

#ExpressProsLynnwoodWA

PandoLogic. Keywords: Customer Service Representative, Location: Woodinville, WA - 98072

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