Performance Management SME

2 weeks ago

Washington Dc, United States AP Ventures Full time

Title: Performance Management Subject Matter Expert (SME)

Location: Hybrid in Washington, D.C

Company Background

Since its founding in 2007, APV's portfolio of clients has grown significantly. As a well-established, woman-owned, Small Business Association-certified 8(a) company, APV has become a small business leader in supporting a multitude of clients, from more than 15 federal and state agencies, including the Department of Defense, to civilian organizations. As of 2021, APV has executed 70 plus prime contracts and received exceptional performance and client service ratings. APV is currently working on more than 30 government projects. APV has a wide portfolio of contracts and Best-in-Class contract vehicles, including GSA MAS, OASIS Small Business, and 8(A) Pool 1, CIO-SP3 SB & 8(a) across all functional areas, HCaTS, and several other industry-specific BPA and IDIQs.

APV is a mature company dedicated to quality and exceptional delivery to meet its clients missions. We understand personnel is an essential part of this. We hire the best and take care of the people who come work for us. We continue to maintain 96% employee satisfaction and have a high retention rate, well above the industry average for our small business peers. We do this by offering a competitive compensation plan and a leadership that is dedicated to employee growth and advancement.

Duties:

The Performance Management Subject Matter Expert will:

  • Provide high-quality, timely, and proactive customer service by supporting and assisting the Department s Office of Human Resource client agencies and stakeholders to meet their organizational goals.
  • Provide accurate and authoritative guidance to human resources personnel, managers, supervisors, senior-level officials, and employees on the full spectrum of employee relations and performance management-related human resource policies, programs, processes, and procedures in a manner that is consistent with relevant Federal, Department, and Office/Branch policies and procedures.
  • Provide accurate program-related guidance and consultation to internal and external stakeholders regarding General Schedule performance management and appraisal principles and relevant Federal personnel regulations, including performance appraisal close-out and plan establishment guidance.
  • Provide timely, accurate, and interpretative guidance on the performance improvement processes to client agencies and stakeholders such that procedural requirements are clarified before addressing unacceptable performance. provides real-time assistance and guidance to stakeholders around addressing informal performance counseling, performance assessment of probationary employees, and drafting performance improvement plans in support of established service level agreements.
  • Provide relevant and comprehensive feedback on clients' draft performance management plans in line with the requirements of the Federal appraisal system and Departmental appraisal program and annual guidance.
  • Maintain current knowledge of evolving program-related regulatory requirements (e.g., MSPB, OPM, OMB, Executive Orders, CBAs, etc.) and understanding of program regulations in related functional areas (e.g., employee relations, labor relations, and investigations).
  • Serve as a subject matter expert and presenter for trainings, presentations, question and answer sessions, regional administrative officer meetings, and briefings.
  • Ensure that responses to clients are thought-through, professional and well-written; and if applicable, supported by citations.
  • Prepare written products, guidance, and presentations that are clear, concise, and understandable and include logical organization/flow. Review and proofread existing resources to ensure accuracy.
  • Exhibit tactful and courteous demeanor when communicating with clients, both in oral and written communications. Demonstrates professionalism in all work-related interactions; and ensures real-time and tailored program support to assigned clients.
  • Actively participate in team initiatives, discussions, and other ad hoc assignments. Contribute to the development of program-related tools and resources. Participate in and/or coordinate program initiatives and training events.
  • Analyze complex performance issues and collaborate with managers, supervisors, and human resources staff to develop alternative solutions.
  • Engage in collaborative and creative efforts with internal and external stakeholders to promote and enhance the program area, including working collaboratively and engaging with all team members. Nurture a collaborative and cooperative work environment emphasizing positive interactions with clients and colleagues.

Required Knowledge, Skills, and Abilities:

  • At least 3 years of experience providing Employee Relations support to a U.S. Federal agency.
  • Knowledge of pertinent Federal performance management, performance appraisal, performance improvement regulations and best practices.
  • Knowledge of Federal government accessibility policies (e.g., Section 508 Amendment to the 1973 Rehabilitation Act).
  • Ability to exercise due diligence when providing employee relations and performance management professional services in accordance with any applicable Federal law, regulation, or applicable professional standard.
  • Excellent demonstration of computer literacy skills, including but not limited to Microsoft Office Suite applications.
  • Strong customer service orientation.
  • Outstanding written and verbal communication skills.
  • Exceptional attention to detail.
  • Ability to organize and oversee multiple projects simultaneously and meet stakeholder expectations and deadlines.
  • Ability to be flexible, resourceful, organized, and work in a fast-paced business environment with special requests.

About A P Ventures

A P Ventures is an Equal Employment Opportunity employer. All qualified applicants are considered without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Minorities/Females/Veterans/Disability candidates are encouraged to apply. Qualified military veterans are encouraged to apply.

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