Field Service Technician
2 weeks ago
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 3 months
Required Skills & Experience
- 3 years of related desktop and/or deskside support experience
- Previous Field Service and/or Desktop, POS, printer Break/Fix experience
- Excellent technical troubleshooting and customer service skills
- Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
Desired Skills & Experience
- CompTIA A+
- OEM Printer Warranty Certifications
- OEM Laptop/Desktop Warranty Certifications
- Server experience
What You Will Be Doing
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
- Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
- Maintain good customer focus meeting deadlines and service level agreements (SLAs)
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