IT Supervisor

Element6's client is seeking a Supervisor of Information Services to join their team. This is an onsite position located in Miami, Arizona.

Job Description:

Under the direct supervision of regional IS management, assist in the planning, organization, supervision, coordination and enhancement, maintenance and repair of the sites computer, conventional and wireless telecommunications systems and infrastructure.

• Participate in the monitoring of and reporting of performance and progress related to local IS policy and Compliance Calendar requirements and deadlines

• Assist local managers with SOX compliance by providing necessary documentation for control compliance and testing

• Assist local Process Control Managers with compliance activities, definitions and Best Practices as they relate to managing process control infrastructure and servers

• Assist in the development, training and mentoring of local IS support technicians, including PC Technicians and Local Area Network Administrators

• Interface with local customers on IS support or service issues

• Work with other site coordinators and Regional IT Manager to ensure inter-operability and process standardization

• Communicate local IS issues to regional and enterprise management and strives to build harmonious relationships

• Assist with the planning and execution of local IS capital projects

• Ensure the integrity of each site's computer and communications systems

• Assist with problem-solving and resolving customer service issues with users

• Effectively coach and mentor department employees

  • Proactively support employee involvement and development

  • Counsel employees on performance standards

  • Complete and administer accurate and timely performance reviews

• Perform other duties as required

Qualifications:

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology, or closely related field and four (4) years of experience in a computer technology service delivery capacity; OR

• Associate's degree or IT Certificate and five (5) years of related IT experience; OR

• High School diploma or GED and seven (7) years of experience in a computer technology service delivery capacity

Preferred:

• Experience working in an industrial environment

• One-year supervisory experience

• One-year mining or industrial experience

• Leadership experience in supervisory or IT management experience

• Project management experience

• Experience supporting Process Control Systems or Mine Technologies

• ITIL, Lean IT, Six Sigma or other related certifications