Principal ERP Program Executive

Are you a strategic leader with a successful background in designing, implementing, and deploying ERP strategies? This executive role is the perfect opportunity for you to apply your expertise and strong collaboration skills to ensuring a seamless integration of Enterprise Resource Planning (ERP) systems that support automation of finance, procurement, and human capital management processes. Join us in this exciting time for Pinellas County Government where we seek to enhance our ERP system solutions through continuous improvement and the implementation of industry best practices Our opportunity will be remote, but requires on-site meetings at times in the Clearwater, FL 33756 area.

This executive leadership position is responsible for directing the functions assigned to the Enterprise Resource Planning (ERP) Business Operations Environment. This role will provide both program and strategic leadership for the current ERP Business Operations Environment and related systems as well as future applications.

This position will support the County s need for seamless business workstream integrations with a focus on the systems related to the ERP and ancillary systems that interact currently or should interact in the future. Recommends and executes a comprehensive ERP strategy aligned with organizational business needs ensuring a seamless integration of ERP/financial systems across all the business functions by establishing a framework for the governance of all business systems operational environments within the Pinellas County framework. The Program Executive will collaborate with key stakeholders to ensure the ERP system effectively supports and integrates the organization's technology strategy, financial, procurement and human resource processes.

Let's talk about what you do

• Manages the ERP Business Operations Environment to meet the needs of the business.
• Collaborates with the ERP governance committees and other subject matter experts to document the environment, identify concerns/issues, quantify performance metrics, coupled with research on technology trends to develop an ongoing ERP strategy. This strategy will be quantified into policies, procedures, governance documents, and a Service Level Agreement (SLA) between the Business teams and the Technical teams.
• Develops a multi-year strategic plan and business case to measure the return of investment (ROI) and define the ERP strategy program objectives, scope, governance, performance metrics, and budget. This will outline the program management structure, processes, roles, and responsibilities to successfully execute and deliver business objectives for the next 3,5, and 10-year milestones.
• Leads the successful ongoing operational and technical implementation of large scale, progressive ERP / business system programs.
• Oversees scope alignment and definition sessions, identifies program critical success factors and drives mitigation of significant issues and risks.
• Plans and manages Business System Environment Scope, Maintenance and Enhancement Schedules, Cost (Budget), Performance Quality, Risk mitigation, and coordination of Technical and Functional Resources.
• Identifies scalability, accessibility, and security to remove barriers and mitigate system risks to improve team efficiency, ensure successful delivery, and maintain compliance and accountability.
• Implements industry leading business practices to continuously improve the use of an ERP to improve county wide financial management and coaches others on these processes.
• Maintains and controls the ERP budget, deliverables schedule, and allocates resources. Oversees ERP system enhancements, including project planning, resource allocation, change management, testing, training, and communication through regular stakeholder report out on a pre-defined schedule. Manages integration of solution(s) with enterprise technical architects and business operation leaders.
• Ensures that the program can deliver the benefits outlined in the business case, SLAs, and that the program meets the reasonable expectations of end users.
• Collaborates with IT teams to develop and implement a comprehensive maintenance schedule, ensuring minimal disruption to business operations.
• Leads the planning and execution of system enhancements and planned upgrades and patches, including coordinating with relevant stakeholders to define maintenance windows and communicate effectively with end-users.
• Works closely with IT support teams to address and resolve maintenance-related issues promptly, maintaining the stability and reliability of the ERP system.
• Establishes and maintains strong relationships with IT departments involved in the ERP initiative, fostering a collaborative environment for seamless maintenance operations.
• Provides strategic guidance on long-term maintenance planning, ensuring the ERP system and integrations remain up-to-date with the latest technologies and industry best practices.
• Other duties as assigned; May be responsible for procurement and contract management of package-related hardware, software and services.

Are you passionate about the role? We anticipate you will be successful with these qualifications:

Ten (10) years of experience leading large scale, enterprise programs, with a background in financial and human capital systems, integrated project management within an Enterprise Resource Planning (ERP) program with expertise in technology strategy and business workstreams. Or a Bachelors degree in computer science, information systems, business administration, accounting, human resource management, or related field; and six years of experience as described above; or an equivalent combination of education, training, and/or experience.

What may set you apart from the rest?

• A Master's degree in computer science, information systems, business administration, accounting, human resource management, or related field; or equivalent work experience.
• Successfully led 5+ enterprise-level multi-functional Enterprise Resource Planning (ERP) programs/projects including at least one Cloud ERP project (e.g., an ERP project that realized its anticipated business benefits and was delivered in a timely manner within budgetary boundaries) utilizing the same software (vendor and version, if possible) that is being implemented in the same or similar industry sector. A minimum of 3+ full life cycle ERP Financial implementation.
• 15+ years experience leading large scale, enterprise programs, with a background in financial and human capital systems, Cloud offerings and sophisticated project management, preferably depth in Enterprise Resource Planning (ERP).
• A Certification in Project Management Professional (PMP) and/or top rated ERP system.
• Experience in leading multifunctional distributed teams.

You love the role I bet you have knowledge, skills, and abilities that include:

• Business application life cycle management of an ERP system.
• System development life cycle management of an ERP system.
• Hands on knowledge of financial accounting, human capital management, budget planning and management, and procurement applications and leading industry standards.
• Ability to lead implementation of new organizational processes and integrations with other systems aligned with ERP configuration.
• Excellent program and project management skills, with demonstrated track record.
• Utilization of project management software tools such as MS Project, Service Now, Primavera, etc. to effectively manage, monitor and control project and incident activities.
• Ability to analyze, understand and effectively communicate between business requirements and technical design and implementation.
• Strong communication and interpersonal skills. Ability to speak to technical-level staff and summarize communications for executive consumption.
• Ability to drive work independently, identifying solutions, moving them to implementation, and developing long-range strategies.
• Problem-solving, negotiation and decision-making skills to influence management as well as internal and external partners.
• Demonstrated leadership abilities; effective in matrix management and team building skills.
• Works well with others in an integrated team environment.
• Self-motivated and a problem solver.
• Experienced in facilitation and negotiating.
• Intercultural competence and promotes diversity.

Does it sounds like you are the forward thinking leader that we need? We want to have a conversation with you, but let's first tell you what we offer

• Our benefits rank among the top in the area
• Looking for a strong retirement? We have you covered as members of the .
• We have tuition reimbursement, wellness, and deferred compensation programs to name a few perks.