Process Improvement Engineer

3 weeks ago


Springfield, United States Acclaim Technical Services Full time
Overall Assignment Description Advises, assists, leads, manages, works and/or supports CIO-T and CIO-TES’s Business Operations, development, review, coordination, adjudication, promulgation, communication of measurable business processes; SME development, coordination and maintenance of all assigned cybersecurity related process and procedures; SME development, coordination and maintenance of all process diagrams, SOPs, Checklists, etc. Duties include: • Support NGA CIO-TES’ Business Operations. • Lead, manage, work and support business process development, review, coordination, adjudication, promulgation, communication, and compliance. • Conduct independent verification and validation and support to internal offices to ensure CIO-TES’ processes are clear, fact-based, accurate, outcome-driven, consistent with external guidance, and reflective of NGA strategic planning. • Support development/implementation of Policy Business Process Improvements. • Support development, tracking and reporting of Business Process Analytics.
• Support development, tracking and reporting of metrics and Business Process Performance Measures. • Support official records management for process documentation in accordance with NGA policies. Required Skills and Experience: • Must have a bachelor’s degree and 11-14 years equivalent experience in Business Management or System Engineering.
• Demonstrated experience, skill and expertise leading, managing and working business process development, including but not limited to diagrams, checklists, SOPs, manuals, and handbooks.
• Demonstrated extensive knowledge of, and in-depth experience, skill and expertise leading, managing and working IT and specifically Cybersecurity business processes.
• Experienced in the use of MS Visio to develop visual representation of procedures and processes.
• Demonstrated experience in the use of MS Word to properly document checklists, procedures, processes, SOPs, etc.

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