VOIP/UC Specialist

Zachary Piper Solutions is seeking VOIP/UC Specialist to support the Department of Defense's ongoing mission for the Defense Information System Network at the following locations: San Antonio, TX, Columbus, OH, Ogden UT, O'Fallon, IL. We are seeking network operations professionals and unified communication specialists to supporting an on-going program through 2030. Clearance: Active Secret Clearance Location: San Antonio, TX, Columbus, OH, Ogden, UT, O'Fallon, IL Responsibilities of the VOIP/UC Specialist: • Conduct network and telecommunications system incident investigation. • Monitor DoD-wide voice/video support hardware and services (legacy and current offerings): Voice telephony switching on Unclassified and Classified networks, mobile flyaway kits, Voice Internet Service Provider (VISP), and Video Teleconferencing (VTC) systems. • Maintain, troubleshoot, document and repair network devices to include phone systems, call managers, VTC's, network infrastructure and trunk circuits. • Analyze network and telecommunications alarms and identify potential issues/solutions. • Identify, recommend, and implement simple solutions for smooth continuing operation of the DISN network as capacity needs change. • Conducts training of newly hired technicians. Qualifications of the VOIP/UC Specialist: • High School Diploma and 2-4+ years of relevant technical discipline; additional related years of experience is accepted in lieu of a degree. • Minimum secret clearance • Hold minimum DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date. o CCNA, CISSP, desired for higher LCATs • Able to work in a shift work environment as we are a 24/7 operation. • Proficiency in two or more of the following: TDM telephone switches, VoIP, Call Manager, VTC systems • Competency in two or more of the following devices/vendors: CISCO, Juniper, Nortel, ACME Packet, Oracle, Palo Alto, Session Boarder Controllers (SBC), H.323 endpoints. • Ability to perform troubleshooting, configuration, and restoration of services across multiple platforms. • General understanding of IP and transport network topologies. Compensation of the VOIP/UC Specialist: · Compensation: $70,000 - $100,000 **based on years of experience and certification level** o Must have CCNA, CCNP, CISSP, Linux+, OR CCIE to be considered for highest LCAT · Contract mobility and job stability - Fully funded contract through 2030 · Full Benefits: PTO, Paid Holidays, Cigna Medical, Dental, and Vision, 401k with ADP Keywords: cyber, cyber threat analysis, cyber threat analyst, cyber analyst, advanced persistent threat, Keywords: routers, switches, cisco, optical switching, DOD, department of defense, firewalls, firewall, CCIE, Cisco, VOIP, Call manager, UC, communications, CCNA, CCNP, network operations, unified communication, voice IP, IP, configuration, call manager, Sec+, IAT II, Net+, network+, DoD, army, marine, Navy, Air Force, telecommunication, network, networking, video teleconference, VTC, circuits, air force, install, troubleshoot, configure, configuring, network control, controls assessor, secret, secret clearance, MSPP, optical, LAN, WAN, sec+, security+, network support, NOC, network operations center, DISA, dod information sharing network, defense information system network, crypto, promina, test, testing, network monitoring, ts/sci, security clearance, infrastructure, IP, IDS, IPS, configuration, IAT, IAT II, navy, army, marines, DOD network, DODIN, information technology, network administration, network admin, SIEM, CISCO, juniper, routing, switching, DISN, network security, net+, network+