IT SPECIALIST

Duties As a IT SPECIALIST (APPSW/SYSANALYSIS) at the GS-2210-13 some of your typical work assignments may include: * Project Management and Implementation Oversight: Manage projects within DSSC, ensuring adherence to project management practices, quality control, and timely implementation of new information systems. * Analytical Support and Process Improvement: Provide analytical support for projects and studies, consulting with customers to identify program requirements, and recommending solutions for process improvements. * Business Process Reengineering and Problem Solving: Lead business process reengineering efforts to achieve DHRA mission objectives, solving complex problems through critical thinking and project management skills. * Technical Guidance and Compliance Assurance: Provide technical guidance for software development projects, data quality assurance, and compliance with DoD methodology and cyber security regulations, including RMF activities. * Stakeholder Engagement and Communication: Respond to requests for information and support from all levels of the organization, including senior-level managers, and communicate findings and recommendations in assigned areas of responsibility. * Documentation and SOP Maintenance: Develop and maintain technical documentation, standard operating procedures, and other relevant materials to support data and application management within DSSC. Requirements Conditions of Employment * Must be a U.S. citizen * Males born after 12-31-59 must be registered for Selective Service * Resume and supporting documents (See How To Apply) * Suitable for Federal employment, determined by a background investigation * May be required to successfully complete a probationary period * Work Schedule: Full Time * Overtime: Occasionally * Tour of Duty: Flexible * Recruitment Incentives: Not Authorized * Fair Labor Standards Act (FLSA): Exempt * Financial Disclosure: Not Required * Telework Eligibility: Expectation that employees adhere to OPM guidance of a minimum of 2 days per pay period or more based on supervisor discretion. Qualifications You may qualify at the GS-13, if you fulfill the following qualifications: A. One year of specialized experience equivalent to the GS-12 grade level in the Federal service: * Provide guidance for planning, organizing, and executing software development projects using No-Code, low-code or SaaS products; * Gathering and document business requirements, defining specifications, documenting processes and the standardization of data and processes as a Project Manager; * Develop and advise leadership and other team members on approaches to resolve issues significantly impacting important policies or programs. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210 series.The experience described in your resume will be evaluated and screened from the Office of Personnel Management's (OPMs) basic qualifications requirements. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate GS-5 through GS-15 (or equivalent).For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information Re-employed Annuitant: This position does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf All applicants must meet qualifications and eligibility criteria by the closing date of the announcement. Interagency Career Transition Assistance Programs ( ICTAP eligibility ) : This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ Military Spouse Preference : If you are entitled to military spouse preference, in order to receive this preference you must choose the spousal eligibility in your application package referencing MSP Military Spouse Preference. Your preference entitlement will be verified by the employing agency. If you are claiming military spouse preference and qualified for the position, your name will be placed below preference eligible veteran candidates and above non-preference candidates on a list sent to the hiring manager for employment consideration. To claim Military Spouse Preference (MSP) please complete the Military Spouse PPP Self-Certification Checklist , save the document and attach it to your application package. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming MSP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist ( DD3145-1 (whs.mil) ); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. We will review your resume and supporting documents, to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant work experiences as it relates to fundamental competencies, identified below, required for this position. Competencies: * Project Management
* Requirements Analysis
* Resource and Program Management
* Software Development
* Software Development (APPSW) Based on the results of this evaluation, you will be placed in one of the following quality categories: Best Qualified: This highest category will be used for those candidates who possess the type and quality of experience that substantially exceeds the minimum qualifications of the position, including any selective placement factors and/or appropriate quality ranking factor(s), as determined by the job analysis. Highly Qualified: This higher category will be used for those candidates who possess the type and quality of experience that exceed the minimum qualifications of the position, including any selective placement factors and/or appropriate quality ranking factor(s) as determined by the job analysis. Qualified: This lowest category will be

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