Red Hat Enterprise Linux Subject Matter Expert IRES
2 weeks ago
Your Impact: Challenging Today. Reinventing Tomorrow. We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships. At Jacobs, we challenge the status quo and redefine how to solve the world's greatest challenges, transforming big ideas into intelligent solutions for a more connected, sustainable world. Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. Description of Duties: The Red Hat Enterprise Linux Subject Matter Expert supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will: • Recognized for technical knowledge and judgment in a technical field with proficiency in relevant engineering principles and practices as required for technically complex assignments. • Develops solutions to difficult problems. • Generates concepts as evidenced by product or process improvement. • Uses engineering/scientific tools to integrate requirements and solve technical problems. • Utilizes tools, techniques, processes and/or facilities such as state-of-the-art simulation environments, laboratories, and test facilities. • Leads engineering team activities in a specialized engineering or technology subject area. • Contributes to the technical planning process and provides technical guidance. • Provide technical support to customers including basic inquiries, basic troubleshooting, break/fix needs, and touch maintenance at Tier 1 through remote administrative tools or verbal guidance. • Create and execute break/fix tickets for Tier 2 and Tier 3 needs. • Support the testing and installation of system patches. • Support hardware disposition needs on assets like sanitization facilitation, excessing old or no longer needed assets, or CD and hard drive destruction when necessary. • Be accountable for maintaining accurate inventory and stock planning. • Be accountable for the maintenance and management of the queue of incident requests (IRs). • Be adaptable to new technologies, new situations, and short deadlines. • Support and respond to customer requirements identified by executing daily walks and check-ins • Provide technical support to customers including basic inquiries, basic troubleshooting, break/fix needs, and touch maintenance at Tier 1 through remote administrative tools or verbal guidance. • Create and execute break/fix tickets for Tier 2 and Tier 3 needs. • Support the testing and installation of system patches. • Support hardware disposition needs on assets like sanitization facilitation, excessing old or no longer needed assets, or CD and hard drive destruction when necessary. • Be accountable for maintaining accurate inventory and stock planning. • Be accountable for the maintenance and management of the queue of incident requests (IRs). • Be adaptable to new technologies, new situations, and short deadlines. • Support and respond to customer requirements identified by executing daily walks and check-ins • Have the ability to lift a minimum of 35 lbs, as well as being able to, for extended periods, be sitting, walking, standing, or crawling under desks The successful candidate will: • Be available to support a variety of tasks/roles, including but not limited to: IT Help Desk functions, coordinating break/fix and customer needs through various channels. • Be adaptable to new technologies, new situations, and short deadlines. • Be able to work unsupervised and have a strong commitment to a team environment. • Be dependable and punctual. • Be able to communicate effectively with the various teams and/or customers on efforts as necessary. • Be able to work as part of a team in a fast-paced and dynamic environment. • Be capable of cross-team collaboration and cooperation on a variety of efforts and functions. • Show ownership of given duties. • Be self-motivated. This position can be filled at Schriever SFB, Colorado Springs, CO. This position is expected to pay $172,000 - $197,000 annually; depending on experience, education, and any certifications that are directly related to the position. This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed. Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate will be assigned as an employee for Jacobs or one of our teammate companies. Jacobs health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave. #cjpost Here's what you'll need: Basic Requirements: Must have one of the following combinations of education and experience: HS Diploma (or GED) and 18 years of general experience; Associate's degree and 16 years of general experience; Bachelor's degree and 14 years of general experience; Master's degree and 12 years of general experience • Must have 10 years of directly related experience in relevant business systems, operating systems, and servers and/or experience in programming, and troubleshooting • Must have, or obtain within 6 months of the start date, a DoD 8570 IAT Level II Certification such as CompTIA Security CE or higher • Must have working experience with Red Hat Enterprise Linux • Must have, or be able to obtain, an active DoD Secret Security Clearance • Familiarity with obtaining Red Hat Enterprise Linux updated rpms and installing them. • Understanding of RHEL licensing and provisioning of their subscriptions. • Experience with storage devices and mounting storage from various other systems. • Ability to work from a command line prompt, use the visual interface editor, and logging into systems remotely. • Experience with bash scripting . Desired Requirements: • Have an active Secret, or higher, DoD Security clearance • Have a CompTIA Security CE certification • Have a Linux certification • Have experience with Microsoft Office tools • Have experience with Microsoft Windows • Have experience with Active Directory • Have an understanding of Group Policies, DHCP, and DNS • Ansible experience • Have experience administering a Red Hat Linux environment • Have Linux command line experience • Have experience with writing tests to verify functionality and requirements • Have experience with Bash scripting • Have experience writing and executing Ansible playbooks • Have experience conducting log analysis • Have knowledge of VMware environments • Recent MDA and/or space experience
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