Datacenter Engineer
2 weeks ago
- Perform or assist with PSC (power, space, and cooling) and network planning for new installations.
- Provide support for shipping and receiving.
- Receive and log incoming equipment, ship and log outgoing equipment.
- Resolve issues with missing or damaged equipment.
- Respond to and initiate new tickets on the ticketing system (JIRA service desk).
- Install, maintain, debug, repair/replace, and decommission racks, PDUs, and equipment as needed across existing and new data centers.
- Neatly cable up new equipment as requested (power, copper/fibre).
- Enable OOB IP connectivity, including console servers, management interfaces, and server iLo/iDRAC.
- Direct outside help such as Smart Hands or contractors for remote or large-scale work.
- Maintain an up-to-date full asset inventory throughout the entire life cycle budgeting, ordering, delivery, storage, deployment, operations, repair, decommissioning, and final disposition.
- Conduct audits as needed or requested.
- Work with DC colleagues on continual process and monitoring improvements.
- Support efforts in energy and cost optimization.
- Provide regional IDF/MDF support as needed for larger offices; some travel may be required.
- This position will require candidates to have the following baseline skillset.
- High level of familiarity and experience operating in a data center environment, with an ability to act independently and without constant manager supervision.
- Participation in defining and upgrading data center standards and processes.
- Thorough understanding of rack and power management.
- Experience with installation and cabling of servers, networking, and storage equipment.
- Experience with configuration of servers, network, and storage devices.
- Working administrative knowledge of different platforms and operating systems, including Windows Servers, Linux, and Apple/IOS.
- Proficiency in working with automation software and related scripts.
- Ability to triage, debug, and repair/replace failed componentry.
- Experience with ticketing systems, DCIM tools, spreadsheets, wiremaps, monitoring systems, access/physical security systems.
- Excellent written and oral skills.
- High level of integrity and self-motivation.
- People, program, and project management.
- Dell servers, Cisco networking, and EMC storage and backup equipment.
- VMware virtualization, such as VMware vSphere, vCenter, vCD, ESXi, NSX, vSAN.
- Omnissa/End-User-Computing solutions such as Horizon VDI and Workspace ONE.
- Physical and virtual data center architectures, dependencies, and resilient design - server architecture, storage SAN/NAS, networking, monitoring, and management.
- DDI = DHC/DHCP/IPAM on Infoblox or equivalent.
- Nlyte NAO & NEO (DCIM Tools) and JIRA Service Desk (Ticketing).
- Microsoft O365 tools, especially Excel spreadsheet skills.
- Clouds AWS, Azure, Google, Oracle.
- Containerization Kubernetes.
- Automation frameworks Ansible, Jenkins, SaltStack.
- Relevant storage and network protocols: e.g., FC, iSCSI, NFSv3/v4, L2, L3, BGP, OSPF, VLAN, FabricPath, EVPN, VXLAN, etc.
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