System Administrator L2 QKLK

4 weeks ago


Annapolis Junction, United States Emtak LLC Full time

System Administrator L2 QKLK - TS/SCI Poly required Annapolis Junction, MD · Information Technology Apply Now The ideal candidate for this position must have experience in Linux, Windows, Scripting (Shell, Perl, Bash, Python etc.), Puppet, NIFI, STE/STN tools LatteArt, and Nessus. The Level 2 System Administrator (SA) shall possess the following capabilities: * Provide support for implementation, troubleshooting and maintenance of IT systems * Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems * Manage the daily activities of configuration and operation of IT systems * Provide assistance to users in accessing and using IT systems * Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems * Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/ server/ storage/network devices, mobile devices, etc. * Provide support for the escalation and communication of status to agency management and internal customers * Optimize system operations and resource utilization, and perform system capacity analysis and planning * Provide in-depth experience in trouble-shooting IT systems * Provide detailed analysis and feedback to agency management and internal customers for escalated tickets * Provide support for the dispatch system and hardware problems and remains involved in the resolution process * Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Minimal Requirements: Ten (10) years of experience providing System Administration support and Bachelor's Degree in related technical discipline required. Five (5) years of additional SA experience may be substituted for a bachelor's degree. Certification Requirement: IAT level II baseline certification as defined by DoD 8570.01-M is required. Apply Now



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