BOC Specialist 4

Found in: Dice One Red US C2 - 1 week ago

Washington, United States M.C. Dean Full time

CALL AND SITE COORDINATION: * Works with call center to log and identify problem areas in the building. * Assists other trades in the field in the active troubleshooting of systems. * Monitors system for alarms, provides reports and performs triage on system reports and performs triage on system messages (Response: 15min/8hr/24hr/week). SYSTEM OPERATIONS: * Monitors controlled systems for performance and problems. * Backs up application software and checks network integrity of control devices. * Debugs and simulates programs, checks calibration of hardware/software devices, configures parameters and tests control components and software. * Performs function check of all control systems and documents results. * Sets up alarms for optimal efficiency and response. SERVICE: * Responds to service calls by determining the problem, identifying the cause, and implementing a solution to address the issues. * Works with the customer to recommend and develop a maintenance program for their system. Identifies and implements long term service strategies. PERFORMANCE QUALITY: * Performs all work in accordance with contract documents and applicable company standards. * Performs work to meet the required response times and to facilitate others to meet response times. * Develops and maintains procedures and check lists for the execution of service calls, system routine maintenance and commissioning tasks to maintain consistency and completeness of the work. COMMUNICATIONS: * Keeps Client/Call center informed of questions, progress, information needs, and discrepancies in system and other issues impacting the operation of the building and comfort of occupants. * Initiates follow up action to secure needed responses in a timely manner. * Using real time judgement to escalate building issues to the proper entities. REQUIREMENTS: * High school diploma with 8-10 years of progressive experience. Vocational school or associate degree in a technical trade preferred. * Three years BAS monitoring and DDC controls experience within the building controls industry. * Ability to read and interpret technical documentation including sequence of operations, technical product literature, programming manuals and specifications. * Ability to troubleshoot basic communications wiring, control logic wiring and end devices. * Knowledge of building mechanical and electrical equipment functions and use, HVAC systems controls applications and relevant hardware and software products. * Knowledge of commonly used networks and network topologies. * Ability to work at a computer terminal with mouse and keyboard for extended periods. * Ability to work safely in close proximity to exposed line voltage and low voltage wiring and terminations. * Good customer communication skills. * Clearable US Citizen with ability to obtain & maintain HSPD & Secret, preferred HSPD-12 & Secret Active DESIRED SKILLS: * Delta Controls Certification * Building Automation Certification Abilities: * Exposure to computer screens for an extended period of time. * Sitting for extended periods of time. * Reach by extending hands or arms in any direction. * Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. * Listen to and understand information and ideas presented through spoken words and sentences. * Communicate information and ideas in speaking so others will understand. * Read and understand information and ideas presented in writing. * Apply general rules to specific problems to produce answers that make sense. * Identify and understand the speech of another person. #ZR

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    Found in: Careerbuilder One Red US C2 - 1 week ago

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    Found in: Dice One Red US C2 - 1 week ago

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    Found in: Dice One Red US C2 - 1 week ago

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    Found in: Careerbuilder One Red US C2 - 1 week ago

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