Mid-level Cyber Incident Management Analyst with Security Clearance
4 weeks ago
Responsibilities Mid-level Cyber Incident Management Analyst As the nation's risk adviser, we (CISA) help our partners strengthen their own capabilities and connect our stakeholders in industry and government to each other and to resources, analyses, and tools to help them build their own cyber, communications, and physical security and resilience, and in turn, strengthening national resilience. Peraton is seeking an experienced Mid-level Cyber Incident Management Analyst for its' Federal Strategic Cyber sector, located in Arlington, VA Location: Arlington, VA (On-Site) In this role, you will:
* Lead small projects with manageable risks and resource requirements
* Interact with senior customer personnel on significant matters
* Coordinate activity across organizational lines
* Develop the overarching process of receiving, triaging, assigning, tracking, closing, and finalizing the record of reported incidents
* Draft organizational documentation such as Concept of Operations, Standard Operating Procedures, Work Instructions, etc.
* Ensure tactical implementation of the incident reporting processes, staffing, and technologies
* Identify opportunities to increase the efficacy of cyber incident report handling and workflows
* Document challenges, coordinates across teams to identify opportunities for process improvement, and recommend solutions to ensure incident reporting apparatus success
* Understand cyber, physical, and communications incident trend analysis and reporting functions
* Correlate and associate potential threat activities to inform senior decision makers
* Ensure timely and effective response to internal and external mission partners
* Validate the appropriate incident escalation and reporting procedures
* Seek to improve the quality, productivity, and sharing of information pertaining to the incident reporting life cycle
* Certify coordination and distribution of incidents and service requestsDuties may also include but are not limited to: * Act as a resource for colleagues with less experience
* Identify, log, categorize, perform initial triage, routing, and resolving incidents and requests
* Manage the lifecycle of incident and request tickets in accordance with interface agreements
* Performing customer relationship management activities with mission partners
* Perform internal coordination and follow up for distributed actions
* A willingness to learn new tools and technologies and take on new responsibilities as assigned Qualifications Basic Requirements: * BS/BA with 5 years of related experience, or MS/MA with 3 years of related experience, or PhD. An additional 4 years of experience may be considered in lieu of degree.
* In-depth conceptual and practical knowledge in job discipline and basic knowledge of related job disciplines
* Led projects or project steps within a broader project or have accountability for on-going activities or objectives
* Experience in providing solutions to complex problems which require regular use of ingenuity and creativity
* Ability to work independently, receive minimal guidance
* Developed formal, written guidelines or instructions with operational and technical components
* Understand organizational structure and alignment to business operations
* Security+ Certification
* U.S. citizenship and an active Top Secret Security Clearance. Ability to obtain TS/SCI.
* The selected candidate must be able to obtain and maintain a favorably adjudicated DHS background investigation (EOD) for continued employmentPreferred Qualifications: * Minimum of 3 years supporting a WATCH Operations Center or Security Operations Center
* Worked within a customer service-oriented environment.
* Developed business operational workflow models
* Exceptional communication skills
* Technical writing skills
* Experience in using the Remedy and ServiceNow ticketing suite.Benefits: At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way. #LI-ET1 Target Salary Range SCA / Union / Intern Rate or Range EEO An Equal Opportunity Employer including Disability/Veteran. Our Values Benefits At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way. * Paid Time-Off and Holidays
* Retirement
* Life & Disability Insurance
* Career Development
* Tuition Assistance and Student Loan Financing
* Paid Parental Leave
* Additional Benefits
* Medical, Dental, & Vision Care
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