IT Specialist

Duties * Serves as IT Specialist (Systems Analysis) in the Production Design and Integration Branch (Mission Operations Directorate) * Applies analytical process to the planning, design and implementation of new and improved intelligence production information systems to meet the business requirements. * Coordinates the planning, development and implementation between the customer and the developers. * Identifies, maintains, documents and develops technical specifications, systems and business processes. * Develops web based software applications and applications on the ServiceNow platform (HTML, CSS, and JavaScript). * Develops, coordinates, and executes user acceptance testing events and thoroughly tests software to ensure requirements are met. * Coordinates software release with stakeholders. * Provides application and end user support, identifying and resolving problems, develops reports and identifies new features. Requirements Conditions of Employment * Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. * Two year trial/probationary period may be required. * In accordance with Change 3 to AR 600-85, Alcohol and Drug Abuse Prevention and Control Program, individual must successfully pass a urinalysis screening for illegal drug use prior to appointment and periodically thereafter. Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. * 10-Point Other Veterans' Rating
* 30 Percent or More Disabled Veterans
* 5-Point Veterans' Preference
* Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee
* Current Department of Army Civilian Employees
* Current Department of Defense (DOD) Civilian Employee (non-Army)
* Current DoD Defense Civilian Intelligence Personnel System (DCIPS) Employee (non-Army)
* Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement
* Disabled Veteran w/ a Service-Connected Disability, More than 10%, Less than 30%
* Non-Department of Defense (DoD) Transfer
* Prior Federal Service Employee
* Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
* Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
* Priority Placement Program, DoD Retained Grade Preference Eligible
* United States Citizen Applying to a DCIPS Position Army DCIPS positions apply Veteran's Preference to preference eligible candidates as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document . One year of specialized experience equivalent to the GG/GS-12 grade level in the Federal service which includes experience performing system analysis duties such as: 1) designing systems / applications and defining and documenting software requirements; 2) developing web based software applications, including web page layout and writing and maintaining HTML, XML, and JavaScript; AND 3) solving users' problems, addressing technical issues, and providing guidance on how to use the applications; implementing new and/or improved IT systems to meet mission requirements; as well as coordinating IT plans, installation, configuration, and/or testing of system environments to support IT architecture; applying systems engineering concepts and/or methods to ensure optimization and integration of the installation. For this position, individuals must also have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. You will be evaluated on the basis of your level of competency in the following areas: * Planning and Evaluating
* Project Management
* Strategic Thinking
* Technical CompetenceEducation This job does not have an education qualification requirement. Additional information * Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. * You will be required to provide proof of U.S. Citizenship. * Direct Deposit of Pay is required. * All INSCOM employees may be subject to extended TDY or worldwide deployments during crisis situations to perform mission essential functions as determined by management. * Must be able to obtain and maintain a TS/SCI/SBI security clearance. * Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. * If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. * This is a(n) CF 34 Technology Career Field position. * Multiple positions may be filled from this announcement. * Salary includes applicable locality pay or Local Market Supplement. * Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. * Recruitment / Retention / Relocation incentive (s) may be authorized. * Telework may be authorized, based on agency policy. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. WARNING: DO NOT INCLUDE CLASSIFIED INFORMATION IN YOUR APPLICATION PACKET Application packages that contain Classified information WILL NOT receive consideration for this position. Should you submit a resume or any other document as part of your application package and i

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