Tier 1-2 IT Support Analyst

2 weeks ago

Centreville, United States Next Step Systems Full time

Tier 1-2 IT Support Analyst, Centreville, VA

We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is needed. Our clients will depend on your "cool and calm" demeanor, mixed with a wide range of knowledge in all aspects of technology, and this is a critical requirement. You must be willing to commute to Centreville, VA in a hybrid schedule model.

Tier 1-2 IT Support Analyst Responsibilities:

- Support clients with technical issues involving Microsoft's core business applications, Cloud offerings, and virtual environments.

- Remote troubleshooting workstations, networks, and servers.

- Manage and support disaster recovery and business continuity solutions.

- Technical support of networking equipment: WAN and LAN connectivity, routers, firewalls, and security.

- Remote access solution implementation and support: VPN, Terminal Services, and Citrix.

- Maintain and documentation for hardware, applications, and SOPs.

- Communication with clients to keep them informed of incident progress or notification of impending changes or agreed outages.

- Enjoy working in a team environment and communicate effectively.

Tier 1-2 IT Support Analyst Qualifications:

- Associates/Bachelor s Degree in IT or related field.

- 1-3 years of Remote Support experience.

- Knowledge of the full stack of Microsoft desktop and server applications.

- Need experience with Office 365, Active Directory, DNS, and DHCP.

- Experience with Mac devices.

- IT Certifications: Microsoft MCP or CompTIA A+.

- Knowledge of applications like AEC field such as AutoCAD and Revit.

- Technical Awareness: able to match resources to technical issues.

- Diagnosis skills of technical issues.

- Excellent interpersonal skills, enjoy working with people, excellent telephone skills, active listener and customer care.

- Managed Services Provider (MSP) experience is a plus.

- Experience with ConnectWise is a plus.

Keywords: Centreville VA Jobs, Tier 1-2 IT Support Analyst, Microsoft, Desktop, Server, Office 365, Active Directory, DNS, DHCP, Azure, Mac Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, MSP, Managed Services Provider, ConnectWise, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia Recruiting

Looking to hire a Tier 1-2 IT Support Analyst in Centreville, VA or in other cities? Our IT recruiting agencies and staffing companies can help.

We help companies that are looking to hire Tier 1-2 IT Support Analysts for jobs in Centreville, Virginia and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today

Tier 1-2 IT Support Analyst - M

  • Tier 1-2 IT Support Analyst

    2 weeks ago

    Centreville, United States Next Step Systems Full time

    Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a Tier 1-2 Support Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business...

  • Tier 2-3 Help Desk Analyst

    2 weeks ago

    Centreville, United States Next Step Systems Full time

    Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this...

  • Tier 2-3 Network/Systems Support Specialist

    2 weeks ago

    Centreville, United States Next Step Systems Full time

    Tier 2-3 Network/Systems Support Specialist, Centreville, VA We are looking for a Tier 2-3 Network/Systems Support Specialist for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Helpdesk does not typically go on-site, however, we are looking for individuals that are interested...

  • IT Support Analyst

    1 month ago

    Centreville, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionWe are seeking a talented and customer-focused IT Support Analyst to join our IT department. As an IT Support Analyst, you will play a crucial role in providing technical support and assistance to our employees, ensuring the smooth operation of our computer systems and networks. This is an exciting opportunity to work in a...

  • IT Support Analyst, MSP Experience Required

    2 weeks ago

    Centreville, United States Next Step Systems Full time

    IT Support Analyst, MSP Experience Required, Centreville, VA We are seeking an experienced IT Support Analyst comfortable with onsite client work. We typically have our Help Desk employees go onsite after about a year or so, depending on their skill level. However, this position will need to be a little more experienced and will go onsite to client sites...

  • Integration Analyst

    5 days ago

    Centreville, United States Techsoft Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Paid time off Vision insurance US citizenship is required for this position Summary: Applicants must have 3 years of experience working as a business/systems/interface analyst and ideally some experience working with Momentum...

  • Senior Integration/Interface Analyst

    4 days ago

    Centreville, United States Techsoft Full time

    Job Description Job Description **US citizenship is required for this position** Applicants must have 12 years of experience working as a business/systems/interface analyst and ideally some experience working with Momentum Financials or similar COTS financial ERP systems like SAP Oracle etc. Responsibilities includes but not limited to interface analysis,...

  • Senior InterfaceIntegration Analyst

    3 weeks ago

    Centreville, United States Techsoft Full time

    US citizenship is required for this position Summary: Applicants must have 5 years of experience working as a business/systems/interface analyst and ideally some experience working with Momentum Financials or similar COTS financial ERP systems (e.g., SAP or Oracle). Responsibilities include interface analysis, integration design, requirements development,...

  • Integration Analyst

    1 month ago

    Centreville, United States Tech Soft Inc Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insuranceFlexible scheduleHealth insurancePaid time offVision insurance**US citizenship is required for this position**Summary:Applicants must have 3 years of experience working as a business/systems/interface analyst and ideally some experience...

  • Senior Interface/Integration Analyst

    1 month ago

    Centreville, United States Tech Soft Inc Full time

    Job DescriptionJob Description**US citizenship is required for this position**Summary:Applicants must have 5 years of experience working as a business/systems/interface analyst and ideally some experience working with Momentum Financials or similar COTS financial ERP systems (e.g., SAP or Oracle). Responsibilities include interface analysis, integration...

  • Senior Interface/Integration Analyst

    1 month ago

    Centreville, United States Tech Soft Inc Full time

    Job DescriptionJob Description**US citizenship is required for this position**Summary:Applicants must have 5 years of experience working as a business/systems/interface analyst and ideally some experience working with Momentum Financials or similar COTS financial ERP systems (e.g., SAP or Oracle). Responsibilities include interface analysis, integration...

  • Senior Integration/Interface Analyst

    1 month ago

    Centreville, United States Tech Soft Inc Full time

    Job DescriptionJob Description**US citizenship is required for this position**Applicants must have 12 years of experience working as a business/systems/interface analyst and ideally some experience working with Momentum Financials or similar COTS financial ERP systems like SAP Oracle etc.Responsibilities includes but not limited to interface analysis,...

  • Business Systems Analyst

    2 weeks ago

    Centreville, United States Tech Soft Inc Full time

    Job DescriptionJob Description**US citizenship is required for this position**Applicants must have 3 years of experience working as a business/systems/interface analyst and ideally some experience working with Momentum Financials or similar COTS financial ERP systems like SAP Oracle etc.Responsibilities includes but not limited to interface analysis,...

  • Business Systems Analyst

    1 month ago

    Centreville, United States Tech Soft Inc Full time

    Job DescriptionJob Description**US citizenship is required for this position**Applicants must have 3 years of experience working as a business/systems/interface analyst and ideally some experience working with Momentum Financials or similar COTS financial ERP systems like SAP Oracle etc.Responsibilities includes but not limited to interface analysis,...

  • Business Systems Analyst

    1 month ago

    Centreville, United States Tech Soft Inc Full time

    Job DescriptionJob Description**US citizenship is required for this position**Applicants must have 3 years of experience working as a business/systems/interface analyst and ideally some experience working with Momentum Financials or similar COTS financial ERP systems like SAP Oracle etc.Responsibilities includes but not limited to interface analysis,...

  • Business Systems Analyst

    1 month ago

    Centreville, United States Tech Soft Inc Full time

    Job DescriptionJob Description**US citizenship is required for this position**Applicants must have 3 years of experience working as a business/systems/interface analyst and ideally some experience working with Momentum Financials or similar COTS financial ERP systems like SAP Oracle etc.Responsibilities includes but not limited to interface analysis,...

  • Helpdesk Analyst

    2 weeks ago

    Centreville, United States Next Step Systems Full time

    Helpdesk Analyst, Centreville, VA We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires...

  • Business Development Analyst

    6 days ago

    Centreville, United States Breakforth Solutions Inc Full time

    Job DescriptionJob DescriptionPosition Information: BreakForth Solutions is seeking a Business Development Analyst with significant experience researching and analyzing the federal government contracting (GovCon) marketplace for professional IT services. The selected candidate will work closely with the VP of Corporate Development (VPCD) and the Growth Team...

  • Junior Business Analyst

    2 months ago

    Centreville, Virginia, United States Neural Strategic Solutions Inc. Full time

    We are seeking an Entry Level Business Analyst / Quality Assurance to become an integral part of our team You will analyze data to understand business and market trends in order to increase company revenue and efficiency.Responsibilities Use data to understand business patterns and trends Understanding the client's needs and objectives Analyze internal and...

  • Junior Business Analyst

    1 month ago

    Centreville, Virginia, United States TekFocus Inc Full time

    We are seeking an Entry Level Business Analyst / Quality Assurance to become an integral part of our team You will analyze data to understand business and market trends in order to increase company revenue and efficiency.Responsibilities Use data to understand business patterns and trends Understanding the client's needs and objectives Analyze internal and...