Cybersecurity Service Delivery Manager

2 weeks ago


Milwaukee, United States HCLTech Full time

Role: Cybersecurity Service Delivery Manager (SDM) 
Location: - Milwaukee , WI (Day1 Onsite)
Work Experience :10-12 years 

Project Role Description: Leads the delivery of Cybersecurity and GRC Service projects, leveraging our global delivery capability with client facing Skills. 
 

Job Requirements: 

  • Key Responsibilities:- Responsible for managing Cybersecurity and GRC services to the client- Manage escalations, deliver to meet or exceed client SLA/KPI and People management - Lead multi domain Cyber -security delivery team in support of 24/7 operations and project support activities in varied security domains such as SOC ,SIEM, IAM, Vulnerability Management, Infra Security, GRC, etc - Responsible for working with Delivery Teams, client stakeholders and other teams.   
  • Technical Experience :- 10 + years of experience in the Cybersecurity services delivery - Have good exposure to multiple domains of Cyber-security like SIEM, Identity and Access Management, Vulnerability management, Endpoint Security-In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management- Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix- Knowledge of applications, databases, middleware to address security issues. 
  • Professional Attributes:- Must have Team Management and Leadership skills- with can do and will do attitude.  Good Communication and presentation skills- Must have client handling experience with Cybersecurity or GRC Domain Knowledge.   Presales and Sales experience – Can Covert Ideas into opportunities. 

Certifications: CISSP, CCSP, CRISC, C/CISO, GIAC, CEH or any other ISC2/ISACA/GIAC Cybersecurity Professional Certifications. 

 



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