Systems Administrator

2 weeks ago

Hanover, United States Technical Source Full time

Technical Source is currently in search of a System Administrator for our client located in the Hanover, MD area. Qualified candidates will have experience in System Administration and have an active TS/SCI with FS Polygraph clearance.

Description:

  • Provide support for implementation, troubleshooting and maintenance of IT systems.
  • Manages IT system infrastructure and any processes related to these systems.
  • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
  • Provides Tier 1 (help desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
  • Provides support for the escalation and communication of status to agency management and internal customers.
  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
  • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
  • Provide support for implementation, troubleshooting and maintenance of IT systems (U)
  • Provide Tier 1 (Help Desk) problem id, diagnosis and resolution of problems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide assistance to users in accessing and using IT systems
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide in-depth experience in trouble shooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Required Skills:

  • Ten years experience as a SA in programs and contracts or similar scope, type and complexity is required.
  • Bachelor s Degree in a technical discipline from an accredited college or university is required. Five years of additional SA experience may be substituted for a bachelor s degree.
  • Current, active TS/SCI with FS Polygraph Clearance
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