Hardware and Software Support Specialist with Security Clearance

4 weeks ago


Herndon, United States Valiant Integrated Services Full time

Valiant is seeking an individual to operate and maintain the software and hardware networks for a USG Customer in the Northern Virginia area. The tasks below are representative of the support required. • Provide Tier I and II System Administration and resolutions to customer issues. • Provide advanced Tier III and interface with Tier IV vendor support/resolution for complex engineering issues. • Provide configuration management for all software and hardware. • Patch and update management to include updating documentation and coordination on these activities. • Provide Disaster Recovery back-up systems for designated Systems. • Perform backup of systems and applications. • Perform operation and maintenance of all server and associated peripherals including cabling of fiber and copper connections. • Manage the Sponsor's operational lab facility and closet network cabling infrastructure and develop and maintain the cable plan document. • Plan, test and install upgrades to all supported applications. • Maintain inventory for all hardware and software purchases/licensing. • Replace, update, and maintain peripheral desktop equipment and printer equipment to include the physical movement of all devices. • Perform user account administration. • Provide DNS and IP management. • Ensure 24×7 systems availability to maintain system restore requirement of 4 hours. • Provide recommendation on optimizing the server environment for performance, security, and robustness. • Support Virtual Environment. • Maintain printer and printer supplies on all networks. • Maintain basic end-user self-help SOP materials at the ready for all applications used. • Increase efficiency through implementation of best practices and process automation. • A TS/SCI with Polygraph is required. • CONUS and OCONUS TDY travel may be required. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled



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