Assistant Contract Technical Representative

3 weeks ago

Crane, United States Resource Management Concepts, Inc. - Rmc, Inc. Full time

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America. RMC is hiring an ACTR to support NSWC Crane. The ideal candidate will have a variety of experience providing Information Assurance and Cybersecurity solutions for customers across the DoD. Job Details: • The ACTR will be responsible for directly supporting the ONR CTR creating Navy Marine Corps Intranet (NMCI) orders, MACs and special requests • Provides support to projects tied to NMCI including annual WIN 10 updates, Flank Speed (Microsoft 365) migration, upcoming mobile device refresh, SIPR Kiosk Refresh, and facility SIPR capability expansion • Provides check-in/check-out supporting for incoming and outgoing personnel including NMCI Account requests, NMCI Hardware requests, and mobile device requests • Provides support issuing, configuring, and troubleshooting government-issued iPhones and mobile devices; configure mobile access to NMCI email • Responds to requests for assistance, troubleshoots problems and advises on the appropriate action • Maintains logs and other documentation for analyses • Provides support with Flank Speed questions and troubleshoots problems The ACTR will be responsible for directly supporting the ONR CTR creating Navy Marine Corps Intranet (NMCI) orders, MACs and special requests Responsibilities include: • Provides support to projects tied to NMCI including annual WIN 10 updates, Flank Speed (Microsoft 365) migration, upcoming mobile device refresh, SIPR Kiosk Refresh, and facility SIPR capability expansion • Provides check-in/check-out supporting for incoming and outgoing personnel including NMCI Account requests, NMCI Hardware requests, and mobile device requests. • Provides support issuing, configuring, and troubleshooting government-issued iPhones and mobile devices; configure mobile access to NMCI email. • Responds to requests for assistance, troubleshoots problems and advises on the appropriate action • Maintains logs and other documentation for analyses • Provides support with Flank Speed questions and troubleshoots problems. • Aids the Asset Manager in tagging devices with RFID Tags and entering data into SAM database for NMCI assets. Required Experience: • 2+ years of related experience • CompTIA Security + or equivalent • Active Secret Clearance or current interim Preferred/Desired Skills: • Computing Environment Certification is a big plus • Microsoft 365 experience is preferred; Flank Speed experience is a big plus • Mobile device experience • Asset Management experience • Tier 1 helpdesk experience RMC employees may be subject to current COVID protocol requirements in order to access government facilities.

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