Infrastructure Project Manager

2 weeks ago

Philadelphia, United States CSS Tec Full time

3-6 month contract to hire

Hybrid onsite in Philadelphia, PA Tuesday-Thursday

W2 contract terms only must be eligible for hire without sponsorship

Must live in PA, NJ or DE to be considered

 

Overview:

Our client, a major healthcare insurance organization, is looking for a Infrastructure Technical Project Manager. The essential role of this Project Manager is maintaining the stability, functionality, and reliability of the infrastructure systems and services within the company, ensuring that critical systems, such as servers, networks, databases, and other IT infrastructure components, remain operational and available for use without interruption.

This is a 3-6 month contract with the strong potential to convert.

Accountable for:

  • Infrastructure Management: The Project manager is responsible for overseeing the management and maintenance of various infrastructure components, including hardware, software, networks, servers, security, and data centers.
  • System Stability: The Project manager's focus is on ensuring the stability and reliability of the organization's systems and services. This involves implementing proactive measures to prevent outages, addressing issues promptly when they arise, and minimizing downtime to keep operations running smoothly.
  • Risk Mitigation: The Project manager works to identify potential risks and vulnerabilities within the infrastructure and implements strategies to mitigate these risks. This includes disaster recovery planning, implementing security measures, and ensuring compliance with relevant regulations and standards.
  • Operational Continuity: The Project manager plays a key role in maintaining operational continuity by implementing effective monitoring and alerting systems, conducting regular system backups, and developing contingency plans to address unforeseen events or emergencies.
  • Overall delivery of a set of integrated, technically sound solutions for their assigned programs and/or projects.
  • Leadership for the ISD technical deliverables for their assigned project.
  • The accuracy and reporting of the project schedule and status (relative to time, cost, and scope) to the assigned Program/Project Manager.

Manage:

  • Technical resource budgets to plan. Analyze and justify resource burn rates and escalate to the Program/Project Manager as appropriate.
  • Changes to the scope, schedule, and costs.
  • One or more projects of medium to high complexity and Medium to High budget project

Responsibilities:

  • Function as the primary point of contact for the technical components of the project to the Program/Project Manager and ISD Management.
  • Attend project meetings, provide project status to the Project/Program Manager and assume ownership for the delivery of the ISD technical components of the project.
  • Develop the technical components of the work estimates throughout the project life cycle through assigned staff.
  • Identify the technical resource requirements and ensure that the requirements are entered into the time reporting system (i.e., Empire Time, Clarity) for reporting and tracking.
  • Address and resolve technical issues.
  • Act as the escalation point on technical issues.
  • Deliver the technical components of the project with a focus on meeting the defined delivery time, and budgetary and quality commitments.
  • Present a cohesive view of the technical components of the project.
  • Ensure that the technical team works together and seamlessly provides project deliverables through teamwork.
  • Communicate with stakeholders on service performance and issues.
  • Provide technical/project consultative services to Technical Organizations outside of ISD (i.e. Informatics, etc).
  • Deliver the overall quality of the technical project artifacts.
  • Maintain the Estimate to Complete (ETC) monthly project re-forecasting process for their assigned project (s).
  • Deliver the assigned SDLC artifacts.
  • Assemble project plans and teamwork assignments, directing and monitoring work efforts daily, identifying resource needs, performing quality review; and escalating functional, quality, and timeline issues appropriately.
  • Track key project milestones and adjust project plans and/or resources to meet the needs of all the stakeholders.
  • Coordinate communication with all the areas of the enterprise that impact the scope, budget, risk, and resources of the work effort being managed.
  • Assist Senior Project Manager(s) and/or Lead Project Manager(s) in identifying and prioritizing opportunities to achieve the goals of the enterprise.
  • Ensure a common understanding by setting expectations following the project plan to align the stakeholders and team members.
  • Implement the approved actions and workarounds required to mitigate project risk events to minimize the impact of risk on the project.

Qualifications:

  • Has working knowledge and experience in own discipline. Continues to build knowledge of the organization, processes and customers. Performs a range of mainly straightforward assignments. Uses prescribed guidelines or policies to analyze and resolve problems. Receives a moderate level of guidance and direction from more senior-level roles.
  • BA/BS in Computer Science, Information Systems, Business Administration, or equivalent work experience acquired by training and experience
  • Significant progress toward Project Management certification (PMP) or successful completion of a recognized project management curriculum is required.
  • 2+ years of relevant experience.
  • Knowledge of portfolio management best practices. Working Knowledge of project management methodologies, testing methodologies, and application development methodologies.
  • Knowledge of the System Development Life Cycle methodologies and best practices.
  • Demonstrated ability to communicate with senior-level ISD and business management on complex technical topics and issues.
  • Working Knowledge of MS Office Suite.

 

Behavior & Competency Skill:

  • Organization
  • Communication/Presentation Skills
  • Business Acumen
  • Problem Solving/ Troubleshooting
  • Customer Commitment
  • Relationship Building
  • Accountability
  • Teamwork
  • Attention to Detail
  • Highly analytical
  • Leadership skills
  • Liaison between

Technical Skillset:

  • Intensive knowledge of all IT systems and databases
  • MS365 Suite

 

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